Its an okay place to sleep if you’re there 1-2 nights, any more than that and they make you feel like a burden. They say to ask for room service if you need it and then complain that you ask for it. They also don’t honor “do not disturb” signs on the doors. We had to switch rooms at 11 pm one night because they put us in the wrong room that someone had already booked. Another night we were locked out of our room until 2:30 am because the battery died in the door. We ended up sleeping in the lobby until they let us borrow a room until we get back into ours. The “AGM” as she referred to herself was extremely rude- she pulled me off the side to go off on me when I wasn’t even aware of any issues. The commissary area was pretty much empty for our entire stay, breakfast was mediocre at best- they didn’t have much to offer as they were out of a lot. Oh- and they blamed my toddler for putting things down the toilet when it was in fact a sick adult who clogged the toilet. That was humiliating to be yelled at about it in front of people. The room was clean and the bed was comfy. Housekeeping was friendly. The night shift workers were nice, but that “AGM” during the day- she’s rude. She was even mean to the girl she was training.

So it was not the staffs fault however at 6AM THE FIRE ALARM woke all of us up Apparently someone had an incident with the microwave that’s what I was told. Last night as I was coming back the the property I pulled up to the fire alarm going off around 8pm… The word was that Someone was smoking in their room….

Best manager ever.

Gross. Found nail clippings and a dead bedbug on the carpet next to the bed. Shower floor was filthy. Staff compensated me with enough points for a free stay.

The on-line reviews were very misleading. One site raved about its free breakfast, about the cleanliness and the front desk. All of these were very misleading. The reception was excellent. The breakfast was close to average, almost. Carpeting, all inclusive, was badly in need of cleaning and repair. It was quiet and there were many fast food places very close by.

Overall it was an ok stay. The hotel is dated with stains in hallways but room was clean. We had a handicap accessible bathroom and with each shower, the bathroom floor was soaked and with only a few towels, that was a mess most of our stay.

Stayed at this hotel due to work in the area. I and two other travelers were amazed at how nice this property was. The staff was friendly and very helpful. Rooms were very nice, and the general appearance of the entire property was like new. Will stay here every time I'm in the area.

Great place to stay for traveling sports families. The only improvements suggested is to keep breakfast better stocked later in the morning.