Cleanliness was lacking on the whole.Service however was quick and prompt.Price seemed a bit high for the facility.

Drop off and pick up from airport was smooth. The perception I had was that there had been a management shake up as overall improvement to attention to detail. The kitchen staff delivered food on time. The buffet breakfast was limited but the staff were happy to make food when requested. The only issue was the delayed room cleaning. It seemed the room would always be cleaned when i returned back after my day out rather than when the room was empty.

Despite having sent our itinerary to the hotel 2 days in advance, and trying to receive confirmation from them many times, we arrived at the airport at 2:30am and the promised transportation wasn’t there. We had to take an airport cab which was much more expensive than an Uber(which we couldn’t call as our sims hadn’t activated yet). Upon getting to the hotel, they said it was full so they took us across the road to their sister hotel, which was pretty filthy, but quiet. We were too tired to protest and just went to bed. They then woke us by calling to remind us to go for breakfast at 8:30 and 9:00am, which might be viewed as considerate if not for we hadn’t slept for 2 days. After a modest breakfast(an omelette and nice coffee) they moved us to the main hotel and the room was much cleaner, but louder. The hotel is in a very busy side area a few minutes drive from the airport, it’s definitely not an area everyone will want to be in, but we felt safe and enjoyed the surrounding markets. The lady at the front desk was very helpful and friendly as were the majority of the staff. The second night the phone rang us at 2am for no known reason. This is a very busy hotel at night with many people arriving between12pm-3am so it’s not somewhere you can rest easily. But it’s very close to the airport so it is convenient. If you’re travelling on a very tight budget then make sure they put you in the main hotel if you decide to stay here. But I’d recommend trying another hotel.

The hotel is permanently closed. They gave us no notice of this. We turned up to find a notic on the door and the need to find another hotel.

Very satisfied.

No electricity when we reach there in hotel

when we arrive in new place its all about our safety that i felt here. 24x7 room service really impressed me alot .on time reporting of staff. special thanks to mr pradeep .

Complementary Airport Pickup and 24x7 kitchen made our stay comfortable.

Very good service h

Worst hotel I have ever stayed in. Very dirty. They provided unsafe water to drink. Door lock is broken. Bad smell every where. Breakfast had very limited items and atmosphere was very hot. Super dirty. Outside was horribly stinky. Staff were ok.

Had to roam around for 1 Hr to find the hotel as it was renamed

Good

Nice hotel with good amenities. Good option for transit. Thanking u for commentary transfer from Airport.

Complementary transport service from&to airport. Good cost performance. Good enough as a transit hotel.

The reason we stayed was due to location as we had a short stop 12 hrs between flights. We were very disappointed to have our pick up - transfer not occur- called the hotel many times over 90 mins from the airport with no answer and had to find our own way from Delhi. We simply needed a shower and a bed - which was OK. They did however arrange transfer back to airport next day which was problem free.

This property is value for money. Even though some parts of the room may need repairs, overall I am satisfied with service and other services.

The Positives: I booked this hotel mainly because the manager, Mr. Ram Mishra was very responsive to reviews. I found him to be soft spoken and pleasant. The main plus point for me was their airport pickup service. It was the second reason for my booking. The rooms are large, the bathroom was clean. The Negatives: Very stressful locating the taxi that Mr. Mishra had sent for us. I would suggest to the hotel that they allocate a precise location for pickup and provide detailed instructions in advance to their guests so that first time visitors know exactly where to go and what to do as people could have network problems. On arrival we WhatsApp'd the hotel as instructed and were told we'd be picked up outside at Pillar no. 8... which is perfect... however, a few minutes later the taxi driver called to say come to the parking! We were at a loss not knowing where to go or how to get there. Waited outside the airport Exit for at least half an hour before we managed to meet up with the driver. It would have been perfect if we could have just gone to pillar 8 as Mr. Mishra told us to instead of having to wander around looking for the parking. Very stressful! Wanted to relax with a beer after long trip but no real restaurant. The man offered to buy it and deliver to room (for a price). Not ideal! Extremely noisy room over the kitchen. Sounded as if under a bowling alley all night! No hot water in the bathroom, but Reception quickly sent a tech to check & repair the geyser.

Unique about property is that they can join with Expedia and loot the customer with 3times of the actual cost sold in MMT (actually it is less worth than even that amount)

Bed had no mattress cover. One wall had a big stain on it. Toilet water has to be turned on to fill tank so it can flush and then turn water off as tank leaks. Called 2x to find out shuttle but no answer. Sent two WhatsApp messages and two emails w/o being acknowledged. Finally did get a message about the shuttle, however the phone number was not valid on WhatsApp and the hotel didn’t answer their phone. Asked someone to make phone call for me. Young lady at front desk was very helpful. Not a very good area to walk around. Poor sidewalks and you end up walking in the street. Lots of car horns all the time.

Close to the airport. The hotel is dirty. Room not clean and made up when checked in. The whole facility is dirty. Table cloth on dining tables not changed. Limited breakfast selections. Areas surrounding hotel is dirty. Very noisy. Cars constantly hoking.

The room was really dirty and was nowhere close the pictures that are shown online. The sheets and comforter had not been changed and the housekeeping was reluctant in giving out extra sheets.

The place was filthy and everything looked worn and unfit for business. The road outside very noisy. Breakfast room looked like post apocalyptic site. Towels and sheets were dirty. Bathroom mat had two insects splat on it. The worst hotel I've ever been (including youth hostels).

The staff were pleasant and they tried their best. The rooms need an upgrade. The pictures on the website must be taken when the hotel was first opened. Actual rooms appear completely different.

Cab from the hotel picked us up and drove us to the airport. The electric kattle, tea, coffee were in room. The hotel staff was very helpful. Convenient location, close to shops, restaurants, metro station

Service was good. Location was farther from the airport than advertised. Unsecured lock on door. Tv didn’t work. Many other options closer to airport if that is what you are looking for. Would not stay here again.

DO NOT BOOK AT THIS HOTEL! First off, the address is not correct. My taxi driver had to pull over several times to find someone who could help us. I had to pay an extra $20USD because the taxi driver demanded it. When I arrived, the hotel was an absolute disgusting place. The chairs in the room were stained, the towels were gross, and the bed was so old I put towels down so that my skin would not touch any part of it. I repeat - DO NOT BOOK HERE!

Staff is always very pleasant and extremely helpful. The property is a bit run down and dirty and not what it appears in the photos.

The driver was on time to pick up and drop off to the airport. But the hotel was extremely loud all night, an employee was shouting in the hallway just outside my room and slamming doors until late late into the night. They also tried to charge me for "parking" even though I got dropped off and picked up, they were literally trying to shake me down for cash only. It was pretty sketchy but the room itself was nice enough.

Very convenient to the airport and a great value with breakfast, newspaper, airport pickup, chai and bottled water on arrival. Nice people!

Hotel WTI Airport is an excellent choice. It's a good price, has convenient airport pickup, as well as clean and pretty rooms. Their large menu had many authentic Indian dishes, and the food is very tasty. Staff is very friendly and helpful. Highly recommended.

really rundown property. linen and pillows were questionable and room cleanliness was below standard

Mr. Misra made us feel comfortable. We checked out at 5.30 am, still we were provided with breakfast and tea. Cant forget. Hotel rooms need refurbishment. Everything seems old.