Had very pleasant stay at CTY. The windows are thin but they supply earplugs in the “reception”. I’m quite noise sensitive so probably wouldn’t stay in this room around the weekend, but that’s just me. It took me a while to figure out how the sitcom worked, so it was very cold the first morning. This also turned out to be because one window wasn’t closed properly (which also helped a bit with the noise, but not much). There was room service, which I didn’t expect to a two night stay. And the best iron i have ever experienced in a hotel! Made it really easy to iron my shirts. Location is central and lovely atmosphere. Will stay for next meeting as well.

Lovely place, fab location, really spacious and we were so happy with our choice. We were in the Virginia Woolf room on the 1st floor and I’d highly recommend as the view is great and only up one flight of the steep stairs! It is noisy due to its super location in the thick of things, but we didn’t mind that. The electronic access etc worked fine for us all the time and we liked having the little kitchen.

Character Property in great location with lots of dining options on the doorstep. Manager was on hand most mornings and able to assist where needed.

NIce stay, very central and standard is good. Only thing is that the fan on the neighbour ceiling makes a bit of noise, så it can be challanging to have the windo open at night

Nice and cool place, very central! Unfortanely we had several pravtical hick-ups. We did not receive the welcome Mail with access to the electronic key, but fortunately, there were someone in the reception when we arrived who actually checked us in. Unfortunately he forgot to mention that there was a back-up key in a «locker-box» which would have been nice to know when the eletronic key stoppet working on day 2. We found a phone-number after some time and he guided us to the key. Also the reception was unaware that access to a gym was included in the booking, but he was very helpful, and arranged for access to the nearby gym which we enjoyed. When we arrived, there was food left in the fridge from previous guest. On day 2 also the wifi fell out, as well as the hot water. The housekeeper managed to fix the hot water in the afternoon (a fuse on the heater), but the internet was still down (and thus the Netflix access on TV) for the rest of the stay (4 days). On day 3, we did not get clean towels or filling up of coffee/tea. All these incidents makes the score go down from a very nice place in beautiful Leiden. PS, the bed was very good, have seldom slept so good away from home!

Room was nice with a living area/kitchen on one level and a bed up in the loft area. Only downside was the steep narrow staircases to get to our room which some people, especially with large suitcases, might struggle with. Otherwise a pleasant stay.

I love the ease of entering the room digitally, it’s easy and no hassle. If anything it’s not very personal, which i don’t even mind. Staff (room service) was very friendly, no issues. It is a weird feeling not seeing any staff around. Not a big issue but some spots clearly weren’t vacuumed. But i only noticed when checking under the bed for any of my items.

There is no bar or restaurant onsite but you are right next to a number of great bars, restaurants and cafes. The web based keys worked and were simple to use.