Would be nice if the reception had refreshments (water etc) to sell. Also the timings of my transit did not match the bookable options so i had to leave before i would have liked. Otherwise very good.

Check in is always painful and slow. I don’t know why the check in staff are so slow and it’s such a faff to get checked in. Not what you want at 1/2am in the morning. The accommodation is always loud but better than nothing but this time we had a very loud family next to us talking loudly to each other with children running around at 3.30. We had to check out at 5.30 so didn’t really get any rest due to slow check in and people being loud. Think this will be the last time we use.

Easy checkin and comfortable. A little noisy with people coming and going and noise from the departures area. But overall very good and a good nights sleep and very convenient.

Not what I was thinking. The biggest issue the door does not have lock from outside so if u want to go to bathroom u have to take all ur valuable stuff. Also, the area is not quite, there was kids crying, people chatting, noise

Comfortable quiet sleep area for a long lay over between flights. Would benefit from wash room facilities within the actual area

My best idea to take it

Very convenient

Great to have space to sleep without exiting the terminal

Great location, tasty and well balanced breakfast, the most helpful staff. Will definitely come back

Was booked at Terminal 3 but they told us we were at wrong terminal and we had to go to terminal 1 3/4 of an hour and a bus ride away. Got to Terminal 1 and was told there our booking was at Terminal 3. Had three hours rest out of 7 and then back to terminal 3 for our flight. Not happy - otherwise the concept was fine but implementation lousy.

Very bad never recommend

Great Place

Very helpful staff. My mom travelled alone and they helped me in reaching out to her. Very generous staff.

The property was hard to find especially at 1 in the morning, no big sign but apart from that it was comfortable and clean

Had a great stay

Perfect for transit sleep

It was quite lengthy wait to check in. Very noisy. Why don’t you switch lights on to wake people rather than knocking and waking everyone up? Also noisy when making up beds. Why dont you leave diverts rolled up to be quieter? Tell guests not to talk. It’s all very noisy and hard to get sleep.

Disgusting and overpriced for what you get. Never again.

For what it is I.e. a business class seat (but without the space) with a roof it’s totally overpriced. People coming and going, noisy and no privacy.

Great staff and i had a good rest

The sleep n fly unit is perfect if you just need somewhere safe and clean to sleep. It takes away the fear of sleeping in public and having yourself and your possessions on full display. The downside of this option is that there are no dedicated bathrooms and showers attached.

I stayed in the 'pod' style area and not the bedroom accommodation. It was pretty easy to find and the staff were helpful and friendly. Due to reserving pre-set slots as opposed to the actual time you want, on arrival I asked whether there was availability for another hour (which there was) and reserved/paid a bit more with no issues. I just wanted to go to a quiet space in which I could relax in my own safe/secure space (which this was) due to a flight delay. The wide chairs do lay fully flat as there is full adjustability. I found for my own preference that the chairs were a bit too firm for sleeping but had a nice width so I wasn't banging my elbows/knees etc. There was plenty of space for my hand luggage/jackets etc and the other users were quiet and mindful of others. This was a really handy place to rest and recharge in a nice quiet space away from the hustle and bustle and would have no issues recommending :). Included in the price was your comfy pillow and blanket, just so you know there isn't an extra charge and the pillow was comfy too :) but be aware the blanket does leave fluff over you haha !!!.

The single "Igloo Pods" are a disaster ... extremely claustrophobic, more like a fully reclining chair with a venetian blind over the top than anything resembling a bed. It was however clean and warm and the staff courteous. The other problem was noise level from other "guests" as they went in and out of their pods. I'm afraid I cannot recommend the Igloo Pod for sleeping, it might suffice if you just want to close your eyes for an hour.

Wish there. Could have been washroom on site. But. Otherwise worked out well.

Great idea and beds are large and quite comfortable (would benefit from a mattress topper and a thicker blanket). Main issue was noise… woken up every time someone came in or left the room. Shame they don’t have separate rooms with set times so you and your companions are all in at the same time. Wouldn’t recommend as barely slept…

Great place to relax before your flight. Really helpful and attentive staff.

Good only noisy doors and inside the room is hot little bit.

Very noisy environment, no privacy, you cannot lock your room, light is on all the time, you cannot have proper sleep, overall not happy.

This is terrible place to stay. Very expensive and no water supply and bath room! I am not recommending staying this hotel and if you should stay, pls go outside hotel.

Nice if your just trying to get some rest inbetween a flight.

A bit noisy, but in general it was good to relax and rest a couple of hours before the flight

Great Sleep and Accommodation!