Super nice and attentive staff at the front desk!! Super easy check-in/out. 5 Stars!

The receptionists were very friendly and helpful. The room was clean and very comfortable. .

I was frustrated at check-in our room was reafy at 5:10pm check in was @ 4. We called ahead & they told us room would be ready at 4pm. Check in & they had to check if it was ready was told 10 to 15 more mins. No apology, no offer for a later check out nothing. Secondly we went to pool ask front for the 2 towels was told she was let with none sje only had floor mats. Then when we came in from pool watched same employee hand out towels. Hotel was clean, pool was very clean as well but professionalism of courtsey & communication of room being ready or not was the down side.

The staff was awesome, everything looked nice and clean. My only complaint has to do with the bathroom. The sink was set far back from the counter front and there was no mirror you should check your outfit in or apply makeup with. The bathroom mirror was set very far back so you can't get close to it and it's the only mirror in the room.

Smelled like smoke 24/7

The stay would have been better had it not been for the very poor checkin experience! The guy at checkin could only focus at one thing at a time. Waited for 10 minutes in front of the counter and he never once acknowledged my presence! No, I’ll be right with you…nothing. Then when he finally does acknowledge, no Thank You for waiting. No thank you for being a loyalty member…nothing! When checking out I relayed my concerns and learned he was the Ast Gen Mgr. the rest of the staff was friendly and helpful. 1st impressions do make a difference!!

So nice and new

Staff is very courteous. The area has anything you need. I would recommend staying here

Great stay

There were odd smells in the hallways some days but room was fine

Had a great stay

Hotel was nice enough however my son left his laptop in the room and when we got home and realized it was not with us, we called the hotel and they said they could not find it in the room...

The type of room I selected on Hotels.com was not available to me. The property did not notify me that I was not going to be given two beds. They just charge your card and let you know after you check in……..WARNING..Read the fine print!

The hotel was quite and clean

Super clean

Thoroughly decent hotel. Comfy bed. Strong, hot shower. Loads of parking. Shops and dining nearby. Pillows are low and soft, whereas I prefer a higher, firmer pillow. 10/10 for not charging the "eclipse tax" and jacking up the price like other hotels. I'd happily stay again. Thanks

Very friendly staff. Clean rooms. Conveniently located.

Clean and comfortable but no breakfast

This hotel needs serious administrative/management help They cancelled our reservation hours before our arrival, after we were already traveling there. Hotel staff had an attitude and kept saying it is a courtesy to let us know that our reservation is canceled because we booked through a third-party. Horrible service. Horrible experience.

I didn’t like that my key didn’t work the first time ,then the second time it did work, someone was already staying in the room. We walked in on them. Could have been a very dangerous situation had they not been understanding guest.

Excellent hotel

Clean

There was a party in the hallway all night. After asking the people to keep it down 3 times at 3 am. I went and spoke to the front desk. Nothing was done. We had to change hotels to get sleep the next night.

This hotel was spotless! The rooms were huge and beds comfortable. I got there early and they were so helpful getting me a room before check in. It was so quiet there….i will stay there again!

Awesome friendly staff huge comfortable room. Great location, will be staying again when in the area.

The front lobby staff was super friendly and answered my questions about surrounding restaurants in the area for my family. Coffee available 24/7.

Cool cool cool cool cool

The hotel and room were very nice and clean. The staff was friendly at times and indifferent at times. The coffee was terrible and some of the amenities were cheap. Overall. It was a decent stay, but I will probably look for a hotel that serves breakfast next time we come.

Check in was quick & easy. Front desk staff was very friendly. Room was clean. My mom really liked it and I was glad to have a safe, clean, nearby option for her stay.

Clean room. Great customer service.

The staff downgraded our room before our arrival without telling us or offering a discount. We only learned of this when we got to the room and discovered it was not what we booked. The room type we actually booked was not available. We also chose this property because of the availability of the EV chargers which they could not activate on our first night. Neither of the reasons we booked this hotel were actually available so we were very disappointed.

Great staff! Very clean hotel at a good location. Thank you!