When we did the check in everything was perfect and next day the issue start at middle of the night early Saturday morning at 1am the room next to May family room was really noisy and are screaming and I had call the receptionist but still the noise the same then later at 2 am after my wife made the call to receptionist they stop . The hole nigh was disturbed and can’t sleep well , I was expecting apologies from the Managment but no one care . While check out I have asked by the receptionist if my stay was ok , then I told him what was happened then he said I will call my manager later he told me that the manager in meeting he will call you after the meeting . I said to him tell your manager no need to call me back , if your manager care about the customer he will talk immediately , till that time no one call . Really disappointed

Nice Hotel! Staff very helpful and welcome

Nice comfortable place with good breakfast

Fantastic gem of a hotel, very near to Dubai. Much cheaper and nicer than staying in Dubai, and better value for money. Rooms and bathrooms were very large, with shower and bathtub (unlike Dubai hotels). Breakfast was great value, and the food was good. Only negative was that the spa and other services inside do not open until 2pm.

Great choice . Excellent staff and facilities

Excellent in every way

I loved the breakfast it’s a blend between east meets west

Ok good!!

I wasn't impressed at all; it doesn't meet the standards of a 5-star hotel. The carpets in the hallways and room weren't very clean. However, the staff, especially the bellboy, were friendly, and room service was efficient. We were moved to a suite after several complaints of loud construction noises in our original room. Overall the hotel was ok. It is in a good location.

Like the place very well nice staff every thing easy I will come back to stay

The absolute best stay, the staff was super friendly, kind and helpful. Excellent car parking service, staff, room was clean. With all the noise outside I have to say our stay was phenomenal because the room was super quiet and the building is clearly built well with clients in mind. One of the best hotels, will be staying here again.

Everything. Friendly staff at a professional level !

Excellent

Sometimes they don't completely clean the room.They dont clean if something is left to be cleaned

A very nice hotel with good services , friendly staff . Hotel building seems new and maintnaed well . Breakfast has good options , including many for vegetarians. Location is in Sharjah ,locality around seems residential. Sharjah is little far ( 20-40 minutes) from tourist places of Dubai

As usual hotel and staff are amazing Only my concern is that housekeeping need to improve and I mentioned that to the supervisor 2 days shampoo bottle was empty and not refill and not add toilet paper

Nice rooms, good view to the lagoon and great service

Can't have enough superlatives is the summary of our short stay. Everyone from the entrance, reception or the manager to the restaurant where we had our breakfast went out of the way to make us feel special even to the point of making us feel ashamed at times. Will definitely stay here again. No questions. Sean and Athira in the Al Khan restaurant special thanks and regards. Extra courteous and ever so helpful.

Great staff, nice rooms and good breakfast

Pretty good service and awesome staff

The kind lady at the front desk allowed me to check in 4 hours early. Excellent service throughout from house keeping to the doormen. Will stay again.

Property is quite nice. Staff was polite and helpful. Breakfast was great. Amenities (pool and Gym) are quite small for such a large hotel. The location is very noisy, and prone to huge traffic jams. However many practical shops in the area (markets, pharmacies, F&B outlets). I suppose that what you could expect for this part of Sharjah.

The property was well maintained

Nice place

The hotel was brilliant for the money. Overall it was a big size hotel the rooms were very spacious and clean, with valet parking

Great staff and great place

All was very good

Staffs are so bad. They didn’t receive confirmation from expedia and couldn’t deal with that

Staff not helpfully

Firstly the room was not cleaned because When i checked in on the side table of bed there was someone Nails which is not acceptable its really unhygienic Secondly the one of the Staff Behavior was really Aggressive and bad i Ordered from talabat so the guy from the delivery kept my Food in the reception and told me its there so i went the to collect the order and so i ask the guy about the order i told me it here and then someone came from the desk and start asking me the room number i told him and he looked at the order and told me that its not mine in a very bad way and i told hom that its mine order i can the on the reciept and i ordered with the room num. But he start arguing with me and took the food and start looking at the bill amd telling me that there is not your room number and i told him brother its mine . And after there other guy came and told him its his . this is really Bad behavior from the staff and after paying this much money for the 5 star hotel its really useless and waste of money and thirdly i called the reception to request that can i checkout 1 Pm But he ignored my request and didnt even listened . and fourth in the morning i came to hotel and my room was locked couldn't able to Access and i called the reception and they kept me waiting . late service i really got upset regarding my trip. Extremely worse experience.

Amazing from A to Z.

Perfect