Great spa ( naked) great location very nice breakfast only drawback was no air conditioner. Brought me a fan which really helped. It was quite warm when we were there, so maybe they don’t need it most of the time. Very nice people.

Upon check in I was told I would have to pay extra because my children were older than they thought (13, 13, 17). They wanted to charge for a rollaway bed when I knew I indicated all correct ages of my kids when I booked on Hotels.com. We were already paying nearly $800 for one night. They ultimately waived the charge but it was an uncomfortable conversation. A beautiful hotel - but we ended up staying for 15 hours and enjoyed few benefits.

Absolute gem of a hotel! Incredible value for money. Service: A+ The service is friendly & warm and you can tell that the staff really cares about the property. Kika at the front desk welcomed us, showed us our room & even made great suggestions for dinner (Zermatt Kitchen). Amenities: A+ We had the entire spa area to ourselves on a Saturday - 12pm onwards, with a few people joining after an hour or so. All very respectful & polite. Yes, the spa is nude & mixed male / female. BUT --> There are towels & thin fabrics provided to fully cover yourself. I am a bit conservative & shy, but did not feel uncomfortable at all. I say Go for it! Because the spa amenities really are top notch. You will be wow'ed. Cleanliness: A+ The cleaning staff works so, so hard. Hats off to you guys! Location: A+ Right near the train station. A 15 minute walk to the gondolas up for hikes. Restaurants everywhere. Casa Mia right next store is also lovely. We stayed at the height of hiking season (mid-late August). Will definitely stay here again. The management & team should be proud.

Very nice Spa. Everything was perfect!

Such a fantastic place to stay. Nothing to fault. The staff is very polite and friendly. The rooms have all the facilities you could think of and very comfortable. Just across the train station too. Regret not staying for longer.

They are always nice and friendly, very passion. It’s a really nice experience, wonderful hotel.

The apartment was very nice and modern and clean. The breakfast was good and the spa and the yoga class were great. Wonderful spa. Overall an amazing choice in zermatt!!!

Loved this hotel. The staff went out of their way to make our visit the best.

Comfortable, clean, and convenient hotel that’s a very easy walk to the train station. They have nice, enthusiastic, and helpful staff. Julia made me feel right at home.

Absolutely beautiful hotel in an equally stunning location. So convenient to the train station and to the Gornergrat mountain rail. Very clean room and excellent amenities in the room and facility. Wish we could have stayed longer, will definitely return. Very helpful and friendly staff to guide us in the right direction around Zermatt.

It is very good out of our expectations

Very great stay. The staff was very friendly, the room/apartment I had was spacious and well equipped and the washer and dryer in my room was very useful. The breakfast was also wonderful. The location was extremely convenient. A quick three minute walk from the train station, the bus picks up right at the end of the road and the cog train is also at the end of the road. This literally made everything in Zermatt available to me with just a quick walk.

Beautiful hotel in an amazing town.

Amazing hotel, super friendly staff, delicious breakfast, rooms are super comfortable and the location is also perfect