It was a real nice experience. Really nice.

Good

Good hotel, great breakfast. Staff were a little confused by my request for allergy friendly bedding and that was stressful. The bathroom fan would also not turn off so that was annoying.

The hotel is clean and feels new, staff are nice. Noise between rooms is a big problem, one night I couldn’t sleep due to doors being opened and closed til 4am. Rooms are very small, really only suitable for one person with one case. Nice area but quiet with not a huge amount around but about 15 mins walk to Kyoto station. Photo is the “view”!!

Good location quite close to the station. Beautiful design of the hotel and great bath.

Comfortable

The hotel was beautiful and the rooms were so cozy/bed was so comfortable. The onsen was amazing! Would definitely come back next time I visit Kyoto.

quiet

Cool, modern hotel. Easy walk from Kyoto station and easy walks to buses and subway. Room super quiet. Wonderful breakfast. I really enjoyed my three nights there.

Pros: Nicely designed hotel. Modern and new. Close to train station. Really nice showers in room with good water pressure. Nice shampoos, body washes, etc. Great onsen on site, closes late at 1am. Cons: Seems many windows in room were frosted and could not see outside. Pillows were foam and not that comfortable. Not many dining options nearby. Usually need to walk/bus to get anywhere.

Clean, comfortable and great location. Staff was friendly and thorough and was responsive at all times. Everything exceeded my expectations.

The hot bath was really relaxing with lots of ammenties like lotion etc available. Hotel Japanese style breakfast was worth a try and also take the bus 50 outside the hotel to skip walking 11mins everyday to Kyoto station !

Bed was very comfortable and was a modern take on the traditional. Bathroom was small, like most in Japan.

We loved this hotel. We had the superior queen room, which was a pretty decent size. The hotel staff were some of the best, most friendly and professional we have encountered, anywhere. The breakfast was something we really looked forward to every morning. The location is convenient for walking to the train station. The hotel looks absolutely beautiful. The public bath was a great intro to public bathing in Japan (whether it be baths or onsen). The self-serve laundry facilities were very handy and not unreasonably priced. The bar is very pleasant place to kick back in the evening with a plum wine or craft beer, the bar snacks are very tasty too. If we are ever back in Kyoto, which I hope we will be, we would happily stay here again.

This place is fantastic, I would recommend it. Best described as a modern Ryokan. Only downside is that it a bit out of the way, and there was construction near when I was visiting. However, Kyoto station and tower is walkable (10-15 min).

We stayed for 5 nights (4 rooms) and the daily cleaning could be better. There were still dust balls collecting in corners of the room. We liked the amenities like the daily teas for guests in the restaurant.

Excellent hotel that is close to train station and walking distance to dining and shopping.

Service is good Kind, clean, system well

Hotel feels relatively new and upscale. The room was comfortable if a bit cramped. There is no place to store large luggage or unpack your bags during extended stays. Also, no desk/desk-height chair to do any work. Still, the futon was very comfortable and it was very very quiet. The staff were extremely approachable (even with the language barrier) and friendly.

Great little stay, good location, classy room, helpful staff. Hard bed and pillow (for British Standards). The only thing that was annoying was my wife’s pyjama top must have been picked up with the bedding and it’s gone missing. We told the hotel but nobody ever got back to us and nobody responded to our chasing email, shame as it was her Wedding Pyjamas.

it's hard to clean in such dark environment for cleaner. Some dust around in corner such TV, lights.

staff are nice, rooms is clean, public bath is great, a lot of restaurant nearby

Design was great! I loved the coziness of the place! The staff were very nice and helpful. Check in and out was done through a kiosk making it very easy to manage.

Excellent hotel, attentive staff. Quiet location close to main station makes for easy day trips.

Nice

I booked two rooms. I requested to make my room in the morning. When i came back in the evening, both rooms were not cleaned at all. Trash cans were not emptied, bed was not made, didn't picked up the used towel, robes were not replaced. They just left a set of new towels on the messy bed. For my friend's room, they emptied the trash can, but bed was not made, and re-folded used towels and put it on the bed with a new set of towels. It was very strange. When i asked the staff, one staff said it is a total mistake, but another staff who my friend talked to said it is the usual way to clean the guest room.

I love the hotel atmosphere which is quiet and clean, the room like muji feel

the staff is very nice when i check in eventhough its in the afternoon and the weather is good but she remind me to have a coat as the temperature will go down after sunset. The space for the luggage is very limit although I am a solo traveller with one suite case.

I had amazing stay (8 nights) at this hotel - great location wich easy access to Kyoto station (on foot or by bus nb 50), the neighborhood is quite quiet and food options are close - good room size and simple Japanese style and decorations, firm futon mattresses but that's what I love - great attention to detail, an added bonus - there is an onsen in the hotel - the only negative was construction going on in front of the hotel (Nov 2022). Luckily got a room in the wing from the other side. Probably for this reason the price was also great

nice place

Great atmosphere Very calming and serene.