Checked into room and air wasn't working. Immediately notified the front desk staff but she could not fix the air. She was super nice. However, I had to purchase an additional room because there was no rooms available wit more than one bed that could fit 4 people. This is an upcoming hotel definitely made for one noght stay. Or 2 days top.

Ever

I was not refunded some or all of my money for not being able to make a reservation due to an emergency. Horrendous service.

no tea making facilities in the room as well as towels

It was to small

After booking, I was a bit concerned when I read some of the online reviews. However, I was very pleased with my stay at the Baltic Hotel. I received a room upgrade (I didn't ask for it) which was great. The room was basic as described, but very clean. The bed was probably the most comfortable hotel bed I have ever slept in. I slept so soundly - the blackout shades were fantastic and the hotel was extremely quiet. The bagels in the morning were as described - fresh and delicious. The area seems to be an up-and-coming area with a lot of construction projects under way. Access to transit was quick and easy. The staff was super friendly and helpful. I really have no complaints at all.

It is a decent place to sleep. Rooms are small, no closet and not much room for luggage. The bathroom has a toilet and a shower. The sink is in the small bedroom. Not a bad walk to the Barclay Center, so a good location if your are attending an event there.

If you’re okay with being a 10-15 minute walk away from the subway and downtown Brooklyn, this hotel is a great budget option.

Need replacement of mattress cover. Need to replace sofa in dining area. Need to replace carpets throughout

Excellent staff. Great location.

Staff is amazing. Hotel is well located.

Friendly, helpful staff. very clean

Overall is was a place to stay, I was very uncomfortable with the tall bushes and garbage around the property, not a good feeling, I also think the noise within the hotel public space is not addressed.

Greay location!

The room was clean, and the front desk attendant was appreciated for being helpful.

There were bugs in my bed. Sheets were not clean, they had stains.

Cute place.

Unsafe location (bad neighborhood surrounding by garbage), unqualified staff, broken shades, no blankets or duvets, thin walls, and last but not least, bedbugs.

Great location even if the street is a bit empty. Was walkable to park slope

The front desk staff were helpful and friendly. They displayed a high level of interest in all duties associated with their position. My only complaint is the housekeeping staff and the maintenance man were not friendly. I formed the opinion that it was a culture issue. We were Mexican and they were Central American. Maybe a culture diversity class would assist them. One day, our room was not serviced.

A little surprising for me because I never been to a hotel that look like that

NYC is all about having a nest enabling you to get out and explore what it has to offer the Baltic Hotel served that purpose.

Wasnt at all what i expected from a " hotel"

Showed up on a late flight from JFK yesterday night only to find that they had "given away my room to someone else". Of course I had a reservation. The clueless and rude person at the front desk could barely muster an apology. I had to book a hotel last minute for nearly twice the price, plus an extra cab to get from this garbage box to the new hotel. Lost an hour of sleep. What a miserable experience. If you're going to "give away my room" and not honor my reservation, perhaps just give me a courtesy call so that I don't also waste cab fare??

Everything was great except only one outlet in our room worked, and because it was the weekend, they couldn’t get an electrician in to fix it. Enjoyed the good coffee in the morning. And the outdoor patio available to our room.

My room was very small but clean; however, the hallway carpets leading to the rooms from the elevator needs shampooing as it looks like lots of throw up spots are on them. There's free street parking if you can get one; best chances on weekends or holidays!

Horrible and small rooms.

Hot - AC didn't work at all

Property good location for Barclays Center. Breakfast no toppings for bagels. Hot drink cups missing. Room 207: window bed outlet not working. Outlet near TV has something stuck in it. Nightstand is rickety needs a leg shortened. TV was unplugged so had to figure that out. Attention to details needed.

This is a barebones hotel ok for a night and for one person. Was very hot in the room - virtually no temp control. No blanket just a sheet. No place to put things or sit and no carpet. Barebones but managed easily for one night. You won’t want to spend time in the room.

Excellent service and a comfortable room! I appreciated the delicious coffee and Brooklyn bagels in the morning. It really meant a lot that they made the continental breakfast time earlier for the guests running the Brooklyn Half Marathon. I did have a stained towel and a couple cobwebs in my room, but the convenient location and pleasant, helpful staff made up for it. I'd definitely stay here again!

It was convenient for where we wanted to be. Kept kicking the bed frame. Sink is incredibly small. Showered was very nice.