Our family stayed last month and the water slide was down for maintenance. Knowing we would be back in the area this wknd, we asked before rebooking if it would be fixed before our return and we were assured it would be up and running as it was a 'minor issue'. Needless to say it was very disappointing when we went swimming and discovered it was still down. Aside from that, our stay was nice. Rooms were clean and had a good bkfst selection.

Very disappointed we had no shade over the window and the light from the outside was shining in and flickering all night when we called the front desk they said well is there something you can do about it? Wow! Thank goodness we had packed a small blanket but it didn’t work well we were told management would talk to us in the morning but no one was at the front desk ( we waited for 30 minutes) They were completely out of breakfast when when went down to eat. Currently waiting on a phone call from management. I definitely would not recommend this establishment, I have never had this bad of an experience.

We live in the area but wanted a quick mom and dad night away. We wanted somewhere close without the stress of being far away from our house. It was a quick overnight getaway to order takeout and just relax. The hotel was crisp and clean, the room we had was quite large and we plan to take more advantage of the amenities next time we stay! We will definitely be back

Great location, comfortable room. Our toilet did get clogged the second day being there and the staff did get it handled but it took a few hours. So that was a little frustrating due to us not being able to use the toilet in our room. Overall good experience, would stay here again & recommend it to others.

The staff were great when checking in late at night after a long day at Worlds of Fun. The pool was just closing and they were happy to accommodate a late check out so the kids could go swim the following morning. It was amazing having a reverse osmosis faucet for drinking water!! We will be back in the area next month and are looking forward to another stay.

Amazing! Clean

We usually stay across the parking lot at the other hotel, but they were full. The customer service had improved since we stayed here last year. I did ask for new towels and that was done when we got back to the room in the evening. Last time, you would ask and never have it done. It felt dirty this time also. Not just in the room but around the hotel, especially the breakfast area. The floor had spills on it that had been there for both days, tables were dirty, top of garbage can was disgusting and area where food was unkept. We were in room 307 and the cabinet the fridge was in had 2 different colored doors, there was no toilet paper holder (the roll was placed on the back of the toilet), there were no hooks to hang a towel for when you got out of the shower or use again, the shower had mold in the grout, the carpet was torn between the bathroom and room, and the grout on the floor of the bathroom was completely black. My white socks were black when I walked in the room.

We love this place when we come to visit the grandkids. Perfect location, great staff, love the breakfast and great beds and pillows.