It was alright, the room for the price was a bit disappointing. We were in the dependance, Ground Floor and could hear footsteps, laughing and conversation of people upstairs. Have stayed in better places

Excellent hotel. This was the third time we've stayed at the Park Palace and we thoroughly recommend it. The staff are friendly and helpful, the rooms are spacious and clean, and the food is excellent. The hotel is a short but steep walk away from the centre of Florence.

Perfect setting, beautiful authentic villa with antique furnishings and lovely gardens and pool. Wonderful friendly and helpful staff. Perfect location for exploring Florence, walking distance to all the historic sites, yet set in a quiet and tranquil location.

The Park Palace is both comfortable and elegant! I'd be very happy to stay there again. The service was very good. The hotel itself is charming and old fashioned. Beds were comfortable with very high quality linens. The location is a little far (20-25 minute walk, 10-15 minute cab) from the main tourist attractions/monuments, but if you prefer a quiet setting and enjoy walking this place is for you! Florence is not a big city, but it's still congested and busy so I really enjoyed the serene setting at the Park Palace. As a bonus, they have easy parking too.

The property’s exterior is kind of run down, as was the furniture in my room. Yes it’s remote but so much so that there isn’t anything to do without driving or taking the bus, and few of us can handle the hills on a return walk from the center.

Beautiful property that feels like being in the country but only a25min walk to city center and bus terminal nearby.

Ths property is located on the hills and is really very cosy & great. U need to travel by taxi but its not a big deal for ths place whch is away from the hussels

A beautiful looking hotel with a personal touch,located in a very attractive area just a 20 minute walk from Florence town centre. The staff were very friendly and accommodating, and the breakfast choice was very good and of a high standard. Tea and coffee making facilities in the room would be a welcome addition, other than that we were very happy.

Nice quiet location, lovely hotel good breakfast only 10min walk into centre.

Lovely setting and a spacious room. Breakfast was adequate, dinner was excellent.

Staff and service are excellent and so is food (especially breakfast).

The stay at Park Palace was great! (Three nights in total). The hotel and the area were very beautiful. Our room surprised us by it's neat details and products that were included, and especially by the amazing view we had from the room windows. Air conditioner worked properly, room was clean plus we had a minibar in the room. The hotel service and the staff were pleasant and spoke english well. I would definitely visit again.

Wouldn't book this again, old, dated, noisy. All you can hear is the lift. The pool is freezing & Dirty.

Great location just outside the city center. But within walking distance to everything.

The pool was lovely and much appreciated in the hot weather

I chose this hotel based on the great reviews. Maybe I missed something? Our rooms, though spacious, were dark and outdated. My son’s room had a terrible smell, almost unbearable. The vibe was definitely on the creepy side making us uncomfortable to be there. We checked in to use the pool mainly. It was surrounded by pine trees, shade and had cold water. You were swimming in pine needles and when you were lounging, the needles were falling on you. There were no pool towels available either. Unless you have a car, you are stuck in the middle of nowhere. Needless to say, we decided to check out after a couple of hours. The manager was notified, but never came to speak with us. A very expensive learning experience.

This is simply a wonderful place, a beautiful villa in a wonderful location above Florence, with beautiful grounds and a lovely swimming pool. If you don’t mind not being in the center of Florence, this is a great place to stay and find a respite from the hustle and bustle of the tourist scene. Great staff, wonderful breakfast included. We loved it!

Loved it. Quiet green and a 20 minute walk to the Ponte Vecchio! Great area if you want to do side trips by car to Tuscany! Great big rooms in a park ! Like a little castle!

Lovely venue in quiet area of Florence. Friendly staff.

Honestly not sure why there were so many good reviews. The place felt dirty and smelled bad. I was actually a little depressed to go back to the hotel. The building was very old. The breakfast was not bad and the staff were friendly.

What a lovely place to stay for my last night in Italy. I wish I would have stayed in the Park Palace for a week. I was greeted with smiles and welcome. My room was spacious, with lovely furniture. The bedding was the nicest during my three-week trip to Italy. I had an early flight the next moring, but was graciously offered breakfast from an amazing spread of food even though the dining room was not yet formally open. I look forward to returning some day. This is an incredible find.

We stayed at the hotel for 3 nights and had a wonderful time. The hotel is really spacious and gives more of a resort vibe. We really enjoyed sitting outdoors for our meals overlooking a lovely garden. The most awesome part of the experience were the wonderful stuff who were very courteous, helpful and friendly. A special note of thanks to Laura, Iada and Sami.

Nice hotel, felt like a bed and breakfast. Located near the gardens. Room was spacious, especially for Europe. Staff was helpful and morning buffet was included and had lots of options to pick from. Great stay!

Beautiful hotel away from the hustle and bustle of the city. Always clean and immaculate and the staff were very pleasant and helpful

This little hotel was exactly what we were looking for. Quiet and adorable with an awesome location. The young man at the desk helped us book a bike tour the same day we arrived, it worked out for us so perfectly ! Thank you Park Palace :)

I cannot praise this hotel enough. The staff were unbelievably attentive and helpful. The gardens are so beautiful and peaceful. This is an absolute oasis from a busy day in Florence, but close enough that you don’t feel you’re missing anything. I would stay here again in a heartbeat!

Excellent staff with Samuel at the front desk helped facilitate our tours. The hotel looks liked it was frozen in time, with antiques everywhere. The free breakfast was enjoyable especially the coffee maker dispensing an awesome tasty selection This place rocks

Beautiful surroundings, excellent customer service, good food & drinks, very nice rooms, beautiful main building. Wonderful location, but not close to center of city. Center can be accessed by walking or bus.

We stayed 2 night at the Park Palace Florence was over 100 and we wanted to escape the heat an cool off at their poll The Hotel more a Villa in feel was exceptional! The gardens pool and service from check in to check out was very fine The roon was updated with new bathroom and had a balcony We ate dinner al fresca on the veranda overlooking the garden truly charming A great time all around

We returned yesterday from a 8 night stay at the Park palace. We had a wonderful time. With a short walk (20 minutes, some uphill) from the city centre, the hotel is a perfect location for exploring Florence. The hotel staff were really friendly and went out of their way to recommend restaurants for our wedding anniversary as well as booking tables and taxis as needed. The hotel itself has a restaurant which serves good quality food and there is also a great restaurant (chalet fontana) a 5 minute walk from the hotel. The rooms are clean and tidy, with good views and there is plenty of space to relax. Would recommend.

This hotel is on top of the hill overlooking Florence. It is in a quiet high end residential area. The hotel has an exquisite old world feel with a magnificent staircase and dining facilities that over look the garden. It is immaculately clean and in perfect restoration. There is parking and the hotel is on the bus lines so you can park the car and take the bus into Florence Breakfast is included in the room price and it is a good German style breakfast of cold cuts and cheese. The pastries are great. There is a nice outdoor pool and the hotel is a great place to relax and read about after a day of museums before going out for dinner. For dinner you can take number 13 bus to Piazza Tasso where there are a half dozen restaurants that the local residents go to. Try BBQ for great Steak Florentine.

First impressions of the hotel was how lovely it is, lovely individual rooms with wonderful views and nice garden with pool. However the service in the hotel was not good. We were told upon arrival early evening that there is no restaurant service, despite restaurant sign outside, and recommended a local restaurant down the road. This was quite expensive so needed to walk down into Florence, 20 min walk. Bus back as much longer walk uphill. Breakfast was very poor with no service at all. Tables laid with cloth only, guests have to collect everything including cutlery. Coffee either out of machine or small heated jug. Pile of fruit in corner which looked old and unfresh. Rest of food ok but very limited. We were a family of 4 staying for a week and each day had to ask for more food as it was not replaced by staff when it had run out. Clearly done on a budget for the hotel to spend as little as possible on guests. Certainly not worth the amount we paid. Having just arrived from Rome where our hotel did fantastic breakfasts with friendly staff it was so disappointing. The staff were not interested in our complaints and it really did spoil our holiday. We would definitely not recommend this hotel as simply not worth the money we paid. We were also charged 13 euros a day for parking our car there. Do not book this hotel!