The Lanesborough is an exceptional hotel and having stayed at many 5 star hotels, including The Dorchester and The Ritz, this hotel tops them all. The hotel is immaculate and the staff welcome you as one of their family. Cannot wait to be back there next month.

The staff at at the Lanesborough is the best ever.

We stayed for the Xmas period and had all our celebration meals in The Lanesborough Grill. Everything and everyone was fantastic, it has to be the best hotel in London. It certainly is a step up from The Dorchester, Ritz and Savoy. It was so good we are already booking stays for 2023, including Xmas again.

Exceptional

Best location, friendly staff, and great service.

This was our first stay at The Lanesborough although we have eaten here on several occasions. We can only say that this hotel makes The Ritz look 3 Stars. The rooms, staff and service were incredible and we cannot wait to be back for Xmas. We might even fit in an additional visit as it was so good.

Wow!!!! Not only is this place the most elegant and beautiful of all of London! The people here are what makes this stand above other 5 star hotels around. Everyone knows your name and greets you around each corner. They are so kind and you can tell they are genuinely glad you are staying at the establishment!!!

This is a great hotel for friendliness and service. We went as a couple and the initial check in and welcome was superb. Glen at check in was so user friendly and prepared to give you all the time you needed. Same for others at the door and on reception. Butler service is either your thing or not but it adds a certain something. However we did not use it that much. Great Spa and we were upgraded to a room with a view which was thoughtful. Nice Library bar for a drink in the evenings and good cocktails. Superbly maintained and plush/clean. You can't go wrong with this place but in this budget it is competing with some great hotels and whilst the service is tough to beat the room offering at others is better (space etc). It depends on what you want... Would I come again? yes definitely BUT it doesn't stop me wanting to look at other options as from certain perspectives they have the upper hand - price becomes key given the pros and cons

Amazing

Great

The staff are exceedingly friendly and eager to please. We were very well cared for during our stay.

cancelled with less than 24 hours to check in despite having paid upfront almost 2 months earlier moved to another hotel another party wished to extend their stay They found us a room in another hotel but no choice and no compensation offered Very poor

Faultless - nothing more to say

Didn't expect anything less from an establishment like Lanesbourough. Whilst the interior might not be to everyones taste (think granny's living room in the 60s), however it suits the place and underneath all the flowery tapestry there are all the modern cons. When it comes to service then it is the best, as it should be. However even places like this have not been left untouched by everything that is going on in the world. You don't stay in Lanesbourough when you are in a rush - so sit back, relax and let people do their work.

The hotel is a five star one, and located next to the hyde park. The service is excellent and the room design is a classic.

Clearly a 10 at all levels. As always ...

One of the best hotels in London. We took advantage of everything they had to offer. Visited the spa everyday, in-room breakfast was amazing (especially the truffle eggs), the concierge service recommend and arranged 2 of the finest restaurants in the city and spent the evening in the bar for cocktails. While we didn’t see them, staff said the royal family Ian usually in there a time least once a week. Wonderful hotel.

Room technology is goods. Bathrooms a little small

friendly , professionel, situation , excellent . traditional

The best in London, without question, in my experience. The staff are welcoming in this hotel with less than 100 rooms. Great spa , Michelin starred restaurant, and The Library may be the best cocktail bar in Europe.

Everything about this hotel is 5 stars. The staff, the service, the furnishings are as close to perfection is I’ve ever seen in a hotel.

By far the very best hotel in London; exceptional in every respect; a personal favorite.

First class, as good as it gets. Great concierge team; they can get you into any Michelin restaurant.

Location good Breadfast over price and not great ! Coffe bad

Nice decor. Goid concierge and wordld best door men

We booked the Lanesborough on Expedia as we are a loyal Expedia customer. Upon checking in we were given a room with a terrible view of the rooftop and mechanical equipment. Upon request they moved us the next day. The comment from the front desk was that we should have booked direct. We have always trusted Expedia and never felt the need to book direct for a nice room with a view .To there credit the room they moved us to was very nice.My wife was disappointed in the bathroom size. I would estimate the size as 6 feet by 6 feet including shower/ tub , toilet, bidet, and vanity. The bedroom area was quite large and very nicely decorated Now for the service ,Tried breakfast twice and gave up and walked 5 minutes to the Four Seasons for breakfast. What a difference to receive a reasonably priced very good and HOT breakfast that didn’t take a full hour.If you decide to eat breakfast at the Lanseborough be prepared to to wait a long time and be okay with room temp. food . It doesn’t help to ask them to make it quick as they really don’t care.For the concierge service, they were good for theatre and tours but terrible for restraunt reservations. They will reserve dinners for you but it will be places they either do or don’t get favors from ??We were better off making our own dinner reservations with the internet reservation systems.Bottom LineShould have stayed at the Four Seasons !

The Hotel staff could NOT have been nicer, more attentive or kind! We were upgraded to a suite with a butler! Fantasy stay!! Thank you!!

Very clean and beautifully decorated,the staff were so friendly and helpful ,the bed was so comfortable , i only used the spa once for a manicure and my only regret is that i just didn't have enough time to use the facilities more as i was always busy with family and going out about town. we would definately stay here again in the wink not an eye! Best hotel experience ever xxxxxxx

Service is incredible and the hotel is in excellent condition

The most luxurious setting. Like staying in a magazine like Architectural Digest, Interiors, Veranda! Excellent staff, clean as can be and divine food. Well located at Hyde Park Corner for the Big Bus, Tube stop , the best shopping and walking distance to many tourist destinations. The bar is hopping and renown.