Kinda dark and dingy. Old and tired.

This hotel is strictly used for people flying out the next day so is rather overused. But was good for that exact reason and proximity to airport and keeping your vehicle for the duration of your vacation at a reasonable rate.

We got to the airport and called the hotel for a shuttle. I explained to the shuttle driver I would be needing a ride for my 3 kids, my wife and I. The driver said he would pick us up in 10 minutes. Upon arriving, he told us that he could not take us all because the shuttle was full. I asked if one of us could sit in the front seat so that we would all fit. He told me we could do that but we would have to leave our luggage at the airport as he didnt have room for all the luggage. That obviously was a non starter for me. I told him he would be leaving my wife, 3 kids and I at the airport to fend for ourselved. He told me he would not come back and get us and to figure it out ourselves. We ubered to the hotel where the driver proceeded to tell me that I am lucky I have kids with me or he would mess me up. He was walking around the lobby swearing and yelling. When I told the general manager about this, he just told me that the driver said this didnt happen. The general manager did not resolve the conflct. If he would go to the security camera footage, he would see that the driver threatened me. We were forced to pay for an uber and also forced to find a hotel 20 minutes away that had vacancy as there was no way we would stay at surestay.Terrible experience

Early flight meant that we were in the room for only 5 hours. Bath was OK, bed was OK, AC was noisy and kept us awake.

It was ok . Nothing spectacular . Although it was enjoyable .

Given the low price point we wanted for an overnight stay near the airport, this hotel fit the bill perfectly. They also have a nice little bistro to have a drink and a snack that was really convenient.

It was like a Motel 6 but just a little higher in status

Having an unscheduled overnight stay, I apreciated the 24/7 free airport shuttle and the value of the room. Front Desk staff were stellar!

We stay here frequently as it is near the light rail and we have found them to be a reliably clean, safe, comfortable place when we come to Seattle

Room was good not impressed with the dining options and no continental breakfast

The only downfall was they were working on sewer in the lobby,it was horrible to stand there listening to the drilling and smelling the horrible smell

I love staying here because they have a pool and I love to swim! This time there were plenty of pool towels, and I enjoyed my swim. I highly recommend it!!

It was good. Location by the light rail, RapidRide bus, and airport entrance is great.

Very convenient location

The staff was excellent.

This hotel was not up to my expectations of a Best Western Hotel. It’s old, dingy, not as clean as I’m used to, not as spacious as other BWH we’ve stayed at. Check-in staff were not very welcoming or friendly. Disappointed.

In the end, the employees make or break the stay. The gal at the front desk was so nice that these tired travelers really appreciated her!

I stayed for two nights at Sure Stay, one at each end of my flights in and out of SeaTac airport, which is a short free transfer ride from the hotel. I found my rooms to both be comfortable, clean and spacious. I didn’t hear noise from the airport though I did hear people arriving and departing from rooms (but that is down to people being inconsiderate). The staff were pleasant and the food from the on site dining area was of a good standard.

Gals at the front desk were top notch! Thank you for the food recommendations and gift cards to Sharps.

I just needed a place to sleep and go back to the airport. This was perfect. Close to the airport with an excellent shuttle service. The room was very good, although I didn't spend much time in it.

Close to the airport.

This hotel had a cattle call feel. The lobby was always very overcrowded. When we arrived I knew I made a mistake. Their vans are way too few and just too small. next morning as suspected, not enough room on van. I doubted there would be room on next van because more and more people coming down. We took $20 Uber.

Short stay, no idea

I would not choose to stay here in the future. I will spend a little more money for better quality of facilities and staff.

Friendly staff, restaurant options, nice and clean accommodation

We needed to drop off a car at the airport that evening, and get the shuttle back to the hotel. The staff was trying to do everything they could, but their explanation of where to catch the shuttle revealed that they had probably never been to the airport or any of the pick up zones.

Hotel is outdated

Nice location, friendly staff. Shuttle service on time While checking in, very bad smell at the front desk. Old floor carpet with bad odor Gym and pool needs upgrading

Easy walk to the airport, but room smelled slightly smoky

Walkable to SeaTac. Room is clean and spacious. Towels are a little worn and may need to be replaced.

It’s convenient when between flights, as it’s very close to the airport. But the homeless issue leaves you feeling a little threatened, especially when just outside the hotel you have men sat on the sidewalk refusing to move as you drag your suitcases from the airport. Worth getting a taxi even if it is less than 10 mins walk. Shame really, the hotel was decent enough overall.

Its not in the greatest part of town, but its very close to Seatac. I thought all rooms had refrigerators these days, but ours did not. And there was no ice machine close by.