Reserved non-smoking but given smoking room. Holes In ceiling and walls and looked like parts of walll were replaced. Smoke detector on wall didn’t work and hole in ceiling where a previous one was. Something dark reddish splashed on wall by bathroom. TV had no remote. People hanging outside below window ac(second floor room) getting stoned and it was blowing into room thru ac. Bedsheets stained. Slept on top of bed cover with travel blanket I had. 4am someone walking around knocking on all the doors.

It's very clean and the staff was kind and friednly

Nice place

I love that they accept pets with ease. And the staff tries to work with you for the most part.

TV was broken up on arrival and I was blamed and lost deposit over the last guests shenanigans and the rude joke of front desk clerk was absolutely out of line from the moment he spoke again after checking in for my reservation... Immediately asked me not to clean up my dogs poo with the hotel white towels.... Not that my pup isn't trained or anything gave him the impression to expect that but it was more of a fear of his because clearly he is traumatized from such an event. There were other weird remarks and lightly spoken rude remarks spoken with smiles and eye contact... Like I couldn't hear what we was actually saying being the glass wall we had in-between us during check in... Which was ridiculous... The closet sized hot and muggy foyer is where he makes you check in, and does not allow guests into the lobby.... Honestly the worst hotel experience I've had ever. Rooms were loud and busy with in and outs as I walked up after checking in and it was late at night. Then the morning was interrupted by not 1 but 2 screaming and raging domestic disturbances. Not even the same couples. Both seemed to include implied violence. With both beds still made and the used bath towels and wash cloths put up on the bathroom counter together, not a personal belonging or piece of trash or dirt or mud or spill or anything to be noted in the room.... , he had the nerve to say I left the room a mess and so I would not get my deposit back... As if it's my obligation to replace housekeeping...

Nice

Bugs flying around in the room and stuff I been itching on my body

I don't have issues with the property. They had an outage and we were unable to check in. We had to find another place to stay for the week. This was because Orbitz was unhelpful with assisting us. According to Orbitz's protocol. The fact that we were 14 hours away and no place to stay was not their issue. We had to look for another place without their help. So we will no longer be using Orbitz for any future services after only using them for nearly 20 years.