Bath tub was broken, so we couldn't give our kids a bath. Shower head was at my shoulders and I'm only 6'3". The toilet seat was missing bolts or broken. The room was advertised as a "King Suite with Sofa bed" the sofa bed was a 4ft long couch that wasnt even big enough for my 6 year old. In the morning, we went to breakfast at 8:00am and the waffle maker wasn't even turned on and it took 30 minutes to heat to. There was only enough waffle batter for 1 and a half waffles. I didn't see any staff to restock food during the 1 hour I was getting breakfast for my family. Very disappointed in the breakfast and the room!

The young guy who works there is notably very friendly and helpful. In fact, he and his boss immediately went to action to fix the problem with the cable television box not working. I was not expecting such swift service. I found the room and lobby area to be nice and clean. I had a very good stay overall and I look forward to returning the next time I am in Hutchinson!

My room was dirty. I cleaned it before I stayed. Good thing no bugs.

Property dated but nice

It was most disgusting place I ever stayed at. The bath tub was nasty the tv would only work on some channels other channels was on foreign language. I wouldn't stay there again if was free. Continental breakfast was ready on time. It looked so bad I told my let's go to McDonald's. You all need to something different. Also there was at least a one inch gap all the way around the door

For an economical stay, this is a great hotel. Very friendly staff. Clean room. A very good value for an inexpensive stay.

Building and hallways look outdated, but inside the actual room it’s nice. Updated. Could use extra cleaning, the floors weren’t clean and bedding was stained. Staff was very helpful and tried very hard to make us feel welcome.

Old outdated facility.

Bed was comfortable

The reviews on this property are all pretty accurate, from terrible to excellent. The hotel feels like a place where you could have a range of experiences depending on the day and circumstance. That said, I found the staff to be reasonably friendly and accommodating and the room was fine for the price point. We had a dig with us which was no problem for a $16 fee and there were easy areas to walk the dog on property. It was quiet when we were there and we had a very peaceful and restful night. The facility is in need of alot of maintenance and cleaning and breakfast was very limited, but served as promised. I think if one has their expectations in check, this hotel is pretty much as advertised.

One vanity light was burned out, toilet seat was all but off the toilet, but we fixed that so we could use it, bed frame was metal and sounded like tin cans banging every time someone got out of bed and the windows did not lock which the outside set was open.

Good value for the stay! Good price, clean and safe.

great service friendly employees

The sheets were dirty

Very dirty hotel, if I could have gotten a refund I would not have stayed here.

Housekeeping forgot to clean the room appropriately. There was food in the refrigerator and parcels on top of the cabinet.

Small but extreamly clean and nice

There didn’t seem to be any staff around. I am sure that the breakfast on Tuesday morning had been there since the day before. The rooms were nice

Rooms were not clean. We only stayed 2 nights instead of the originally planned 4 nights.

Hotel and rooms clean Staff not always available in person or by phone.

It was very convenient to get around where I need to go. This is the 2nd time I have stayed there. It is very reasonably priced for a few day stay.

I literally asked my sheets to be washed, upon arrival the room was smelling. The sheets were musty , I could see hair strands all over the bed, very unpleasant. They have an hygeine issue, the cleaner is doing a terrible job. Clean sheets and new pillows won't hurt you all. The side lamps don't work, throw it away. I was so uncomfortable with the noise and people playing loud music.

Making the reservation was very easy. A few minutes after making thw reservations i received call from the hotel asking me if we would be there soon becauae he wanted to go to bed. The hotel it self was very dirty and looked very ran down. Lots of hair (huge clumps),in shower! Offer Breakfast but nothing was stocked .

Nice place I’ll stay again

Working night time

Thanks

They post to put a 100 dollar hold on my card and when checked out they would refund it ..the 100 dollars with took out and 4 days later still not in the bank account talk to the MANAGER SUNDAY DEC 3RD REAALLY HAD ADUTUDE AND JUST SAID FOR ME TO CALL MY BANK AND DUSPUTE IT THAT HE REFUNDED IT.FIRST PLACE IT WS PIST TO BE A HOLD NOT TAKE IT OUT..AND THERE WAS NO BREAKFEST OUT AT 730 TO 9 AM WILL NOT COME BACK

The guy at the check in desk was very unprofessional. When we got there to check in there was a sign to call this number for help. After 5 minutes he showed up. Later I needed quarters for the washing machine. He gave me some. I came back for more and he wouldn't take the coins I brought to get quarters. I saw them in his hands. I sent someone else with bills to get more quarters & he lied to him about having quarters for the washing machine. There was something on the wall behind the door in the bathroom, brown stain on the sheet on 1 of the beds, & shower was too nasty to use. 1/2 roll of toilet paper with no back up. Breakfast was 1" of orange juice in the container, Cheerios, or a waffle. Kitchen area was dirty. I would never have anyone stay there. Had a sign in the lobby about lack of help so be kind to the cleaning staff. I never saw any staff except the 1 man behind the desk.

Outside door latch on the back door is broken. There is a picture online of the door latch in the same broken condition 10 months ago. The first room we checked into: pillows were stained and dirty with no cases 3 of 5 lightbulbs in the room were burned out refrigerator was without power and smelly water ran out when I opened the door They put us in another room with the following issues: curtain rod was broken in half 2 burned out lightbulbs fridge was frozen up with ice and had old food in it from previous guests toilet the seat was broken the toilet leaked water all over the bathroom floor shelf in the bathroom was falling off the wall microwave made a loud noise desk knob was missing entertainment center latch was broken and had a sharp protruding bracket that was a hazard for my young son tub did not drain there were no clean towels at the front desk Two other guests at the front desk echoed my experience In the laundry room in the trash there was a department of corrections jumpsuit and a pair of tennis shoes in the trash. Someone literally walked into the hotel where we were sleeping, through the broken door, and swapped out their clothes. Presumably an escaped inmate trying to avoid the police. I twice requested a refund for my room for the second night so I could go to another hotel. I was told, by 2 different hosts, that they could not be held responsible for housekeepers not doing their job. Manager will not answer phone calls or emails.

It seemed that there were two men running the hotel. You had to call a phone number if no one was at the front desk. We ended up spending time in the lobby, waiting on someone to come to the front desk. The rooms were not clean. The hotel towels are old. The bedding was old and the pillows were terrible. I don’t think they had pillowcases on them. The hallway had quite a bit of trash in it.

Stay was ok. But shower water pressure was low. Shower head needed replaced. Staff was friendly.

Terrible. Sheets and towels are stained. Smells of smoke, asked for clean towels and 1 out of 2 was dirty again. Rooms are cramped with unnecessary furniture. AC was cold though