My stay at Couples Tower Isle was overall a positive experience. The resort was clean, and our housekeeper did an excellent job, performing daily cleaning and turndown service. I appreciated not needing to carry money since tips aren’t accepted, and all activities and items could be charged to our room. The free transportation from Montego Bay airport was smooth, thanks to Austin, and the Couples waiting area at the airport was very accommodating. The bellhop took great care of us at check-in, and when we left, he kindly stored my juice in the fridge while we waited for our ride. However, no one came to pick up our bags as scheduled, so we ended up bringing them down ourselves. A more thorough orientation at check-in would have helped, as we missed the Wednesday dinner on the beach due to not knowing about it. We dined at Eight Rivers for my birthday, but the food took too long and arrived lukewarm. We only learned about the QR code for room service and hotel info on our third night. As an Expedia VIP Gold member, I requested a room upgrade and late check-out but was not accommodated despite low occupancy. However, they did provide champagne and cookies the night before my birthday. The resort is beautiful and clean, but areas like the Patio restaurant can be humid when the AC is off. Special thanks to Tamoy for her helpful recommendations and great caramel macchiato. With a few minor improvements, this could easily be a 10/10 experience.

Loved this entire stay

I had a fabulous time at the Couples Tower Isles Resort. The staff was very friendly and professional. Sean at the front desk went out of his way to make sure we were satisfied . He had a warm smile which made our experience even better. We had our sister and brother in law as guest and they said it was the best time they had in their life.

Clean, friendly staff, good food. Entertainment....improvement needed.

This is a great hotel for a quiet getaway and it has great restaurants on site

My boyfriend and I had a wonderful stay at Couples Tower Isle All-Inclusive Adults Only in Ocho Rios, Jamaica. We thoroughly enjoyed the beautiful beach, delicious food and drinks, and the incredibly friendly and hospitable staff. A special highlight was the thoughtful surprise of a complimentary cheese and cracker plate with sparkling wine to celebrate our anniversary. The only areas that could use improvement are the WiFi and updating the furniture. Overall, our experience was fantastic. Thank you to the staff for making our stay and trip in Jamaica truly amazing and memorable.

Staff was very friendly

Very welcoming arrival with a cold towel and glass of champagne! The air in our room wasn’t cooling and the staff went above and beyond to find us the right room with cold air. The staff was always friendly even with the hurricane that had just hit the town a few days earlier. The food was good and I love having a late night snack option. The glass bottom boat excursion that is included is wonderful. The beach was a little rocky in some areas. I would like to see a little variation in the breakfast buffet, they served the same foods each morning we were there. Overall wonderful resort, great service, and friendly staff. Definitely going back!