Hotel was clean and beautiful. Very central, rooms are small but very comfortable. Excellent area, great staff, delicious breakfast.

Nice hotel with lovely breakfast. Easy walk to sites. Nice staff.

Staff was very helpful and friendly

We came from Venice and the hotel is close to the train station which was useful. Only a 10 or 15 minute walk to the main historic centre. The hotel is small which we liked and it was really clean and bright. The air conditioning was wonderful after the heat in Venice. Staff friendly. Breakfast was good and the afternoon tea of tea, coffee and snacks was really nice to come back to after walking all day. Haven’t seen that in any previous hotel. Definitely would recommend.

Hotel Rapallo was great for our stay. The concierge was attentive and accessible for all of our transfer needs, and the balcony from our room was beautiful. Would definitely recommend & also stay here again.

EXCELLENT! I'LL RECOMEND IT! Great price for a 4 Star hotel.

Some of the staff we’re not helpful and rude at times.

Hotel is a little gold mine. Under the radar, but definitely a pleasant stay. Newly remodeled-and it shows. Breakfast for guests the best I've seen other than large 4 star hotels. Staff helpful, and accomodating. If you're in Florence I would highly recommend this little jewel of a property.

very friendly and helpful staff and excellent breakfast

Didn't expect to love this stay as much as I did. Phenomenal service and a well-done boutique hotel. I would stay here again (already did!).

Hotel Rapallo has a delightful breakfast and afternoon tea to fortify travelers each day. Comfortable and cool room is a sanctuary after a long day of touring Florence.

The hotel was wonderful, people were so kind and helpful. Breakfast was delicious, as were the evening snacks!

Very clean and great service

The hotel staff were wonderful and the breakfast they provided was the best of any hotel we stayed at. We received great dinner recommendations from the front desk staff and our room was nice, clean, pretty large and had working A/C. 10/10 would recommend staying here if you’re in Florence!

Wonderful staf. Very clean. Excellent breakfast. Walking distance to all the sights.

The property is centrally located to the things we wanted to see.

It was extremely clean. The service was excellent. Delicious service with top-notch service.

The hotel was extremely clean and well maintained. Staff was wonderful and the bed was so comfortable, I never wanted to leave!

Nice room. The bathroom was modern and clean. We went to bar area at 8pm but choices were limited and no one else was there. The breakfast was excellent with many choices for coffee drnks. Great variety and quality.

My sister and I were visiting Florence for the weekend and wanted somewhere clean and close walking distance to all the popular sites. This hotel was incredibly clean and stylish. The team checked us in with ease and coordinated our breakfast reservations each day. Would highly recommend.

Hotel Rapallo is an excellent establishment. The staff there are the best I have experienced anywhere. The facilities are well-maintained. The location is a reasonable walk to all major attractions. I highly recommend this hotel and will certainly return in the future!

We had a great stay with two young children in tow. Staff was very helpful, polite and kind to our children. Breakfast was amazing as well

The staff was lovely, the breakfast surprisingly great and the room was clean and felt luxurious

The Hotel Rapallo is absolutely amazing! The staff are so courteous and professional! The location is an easy walk to the main train station and all the sights.

We loved our stay at this hotel. The hotel is a short walk from the station and centre of Florence. The staff were wonderful, the breakfast each day was delicious and our room was clean and comfortable. We would definitely stay again when visiting the city.

We had a wonderful stay. The room and bathroom was spotless, bright, spacious and the bed was very comfortable. Breakfast was wow, so many options and staff very friendly and accommodating. Would definitely stay here again if visiting Florence ❤️

Clean rooms and comfortable beds. Great buffet breakfast each morning. Even when I had to leave early before breakfast was served for a work meeting, they packed me a bagged breakfast. Very friendly staff. They let us leave our luggage after checkout while we squeezed in a few more hours of sight seeing.

Our stay at Hotel Rapallo was perfect. The location was away from the busy areas but close enough to walk to all the shopping, restaurants, museums, and hot spots in the city. Our room was clean, spacious, comfortable, and had a huge terrace. The hotel offered complimentary breakfast and had tea time in the evening. Tea time was such a great addition to our stay, it was a great way to wind down after a busy day. The staff was friendly, accommodating, and very helpful when we asked for directions or recommendations. This was our favorite hotel that we stayed at in Italy. If we return to Florence we will definitely stay again!

Great!

3 sisters husbands enjoyed our 7 night stay. It’s about a 10 minute walk from the train station and 22 minutes to the Duomo. 25€ for a taxi to/from the airport, our preferred choice over 1.75€ train when you have suitcases. Free breakfast every morning with delicious croissants and a wide variety of pastries, bacon, eggs, potatoes, cheeses, fruit, yogurt, cereals, juices, made to order omelets and sandwiches, and coffees. Free bottled water to take on your daily adventures. At the end of your day, they have free tea time treats from 17:00-20:00. You can also order alcohol beverages, most cost 12€. Our rooms were nice sized and well-lighted; refrigerator was filled with water (still & sparkling); and the bed was comfortable with a firm mattress. The key card had to be in the slot in order for the lights to work (it took my sis 10 minutes to figure that out). The staff was very helpful and we appreciated the dinner reservations they made for us at Trattoria Zà Zà. Although not in the busy, city center, if you are in walking shape, I recommend staying at Hotel Rapallo when visiting Firenze.

Cute hotel, great breakfast! Nice staff! Perfect location.

Location is great from the train station. Staff were extremely friendly and helpful. Upgrade on our room, which wasn’t asked for, was a lovely surprise and only added to our stay in this beautiful city