Sonesta ES Suites Auburn Hills Detroit
Hôtel à Auburn Hills, MI
Hôtel 3 étoiles
Raisons de réserver
Les clients adorent cet hébergementLes clients donnent une excellente note à cet établissement
Prix raisonnable pour cet endroitLes prix de l'immobilier dans cette zone sont généralement plus élevés
Comprend les essentielsPiscine, Cuisine ou coin cuisine, Climatisation et plus
À propos de cet hôtel
Sonesta ES Suites Auburn Hills Detroit
Hôtel tout confort à deux pas du lieu d'intérêt suivant : Oakland University
Hébergement non-fumeurs, cet hôtel a aussi l'avantage de proposer une salle de fitness ouverte 24 h/24, une piscine extérieure en saison et un centre d'affaires. Le petit-déjeuner buffet gratuit et le Wi-Fi gratuit dans les parties communes sont aussi fournis. Un parking sans service de voiturier, un service de nettoyage à sec / blanchisserie et une laverie font partie des autres prestations proposées.
Le service d'entretien est disponible sur demande
Sonesta ES Suites Auburn Hills Detroit possède 118 chambres comprenant une cafetière ou une bouilloire et un sèche-cheveux. Les chambres disposent d'un coin salon séparé. Les lits sont dotés de matelas avec surmatelas et sont préparés avec des draps en coton égyptien et de la literie de qualité supérieure. Une télévision LCD donne accès aux chaînes par câble. Dans cet hôtel 3 étoiles, les chambres possèdent une cuisine avec un grand réfrigérateur/congélateur, une plaque de cuisson, un micro-ondes et une batterie de cuisine, de la vaisselle et des ustensiles. Les salles de bain comprennent un ensemble douche/baignoire et des articles de toilette gratuits.
Cet hôtel propose une salle de fitness ouverte 24 h/24 et une piscine extérieure en saison.
Hébergement non-fumeurs, cet hôtel a aussi l'avantage de proposer une salle de fitness ouverte 24 h/24, une piscine extérieure en saison et un centre d'affaires. Le petit-déjeuner buffet gratuit et le Wi-Fi gratuit dans les parties communes sont aussi fournis. Un parking sans service de voiturier, un service de nettoyage à sec / blanchisserie et une laverie font partie des autres prestations proposées.
Le service d'entretien est disponible sur demande
Sonesta ES Suites Auburn Hills Detroit possède 118 chambres comprenant une cafetière ou une bouilloire et un sèche-cheveux. Les chambres disposent d'un coin salon séparé. Les lits sont dotés de matelas avec surmatelas et sont préparés avec des draps en coton égyptien et de la literie de qualité supérieure. Une télévision LCD donne accès aux chaînes par câble. Dans cet hôtel 3 étoiles, les chambres possèdent une cuisine avec un grand réfrigérateur/congélateur, une plaque de cuisson, un micro-ondes et une batterie de cuisine, de la vaisselle et des ustensiles. Les salles de bain comprennent un ensemble douche/baignoire et des articles de toilette gratuits.
Vous pourrez accéder à Internet gratuitement par le biais d'une connexion sans fil. Parmi les services d'affaires, les chambres comprennent des bureaux et des chaises de bureau, ainsi qu'un téléphone ; vous pouvez passer des appels locaux gratuits (sous réserve de certaines restrictions). Un service de ménage est fourni sur demande.
Cet hôtel propose une salle de fitness ouverte 24 h/24 et une piscine extérieure en saison.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Équipements
Piscine
Climatisation
Cuisine ou coin cuisine
Internet/Wi-Fi
Blanchisserie
Lave-vaisselle
Carte de Auburn Hills, MI
Chambres disponibles
Superior Suite, Multiple Beds
1 Lit King Size • 2 Lit queen-size
Capacité d'accueil 8
+
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Superior Suite, Multiple Beds
2 Lit King Size
Capacité d'accueil 6
+
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Suite, 1 King Bed
1 Lit King Size
Capacité d'accueil 4
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Suite, 2 Double Beds
2 Double
Capacité d'accueil 6
+
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Superior Studio Suite, 1 King Bed
1 Lit King Size
Capacité d'accueil 3
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
€€€€
Avis et évaluations
1.0 / 10.0
I recently booked a stay with the Sonesta Resort hotel in Auburn Hills. My family and I had just driven a long distance and were expected to stay in the hotel for 11 days after my husband got transferred to the Detroit area for work. In short; the conditions of the room were dirty and a health risk. I have never in my life wrote a bad review for a hotel regardless of the circumstances. I have never left a hotel regardless of how bad some of the conditions have been. In the case of this hotel I was forced to leave due to health reasons and was not honored a refund like I was promised.
To sum things up, our first room had an entire wall of mold. There was hair/dirt on the bed, grime spills all over the walls and a musty smell. We got switched to a new room 5 mins later and while the room did not have mold there was urine on the toilet, a tomato on one bed, and chunky food stains on two of the other beds. We asked if housekeeping could come up and switch out all the beds due to all the sheets being dirty. They instead came up and handed up one sheet saying this is all they had left in the entire hotel. We ended up going downstairs asking to check out due to the conditions. We were told the hotel was just purchased and the rooms we were put in were not remodeled yet. They stated they’d get us a refund given the circumstances, but weeks later have still not honored that. We left for health reasons and were forced to book a hotel twice the rate last minute.
3.0 / 10.0
carpet filthy. Phone didn't work. Breakfast area messy, food cold, pancake maker didn't work. One bed sagged.
3.0 / 10.0
The room I booked, the tv wasn’t working, it took about 30 minutes to get another one. The hotel was dirty the room was clean but the walls were dirty, especially the bathroom. Some of the fixtures were loose, for example toilet paper holder screws were backed out. When I checked out they couldn’t provide a receipt and said they would email one. Didn’t receive one, called and still didn’t receive one, emailed corporate and finally got one.
5.0 / 10.0
When we opened the door to the room, it had a bad body smell. However, after we cranked the A/C, the smell was minimal.
8.0 / 10.0
Shower drain stopper broke. Headboard worn, microwave handle broken. No usb port or smart TVs. 1 elevator. Free WiFi, don’t bother. I got the feeling I was going to be blamed for these damages. I was assured I wasn’t, due to an upcoming overdue remodel. W
8.0 / 10.0
Very nice staff.
6.0 / 10.0
The location of this property was convenient.
6.0 / 10.0
Staff very limited in numbers. Breakfast needs improvement, perhaps offering some veggies options. Staff at the kitchen need to be more flexible. Cleaning of room is also lacking
4.0 / 10.0
The associates at the front desk did not seem to know how to handle a crowd. At one instance three people were working on an issue one guest was facing and 5 guests were waiting.
I had two rooms. The keys to one room did not work & I had to go to front desk three times to re-issue the key. This happened each of the three days. The associate said 'sorry' but did not seem to care why this was happenning.
The breakfast had many items but it was a so-so breakfast. I guess that is what an included breakfast is.
8.0 / 10.0
Cynthia at the front desk was AMAZING! so helpful and kind, even though she was doing the work of several employees. However, I wish the room had been a bit cleaner. The sheets did not seem to be very clean- there was hair on the sheets when I peeled back to top comforter. Our room was right by the elevator and ice machine and people were loud into the early morning hours, 1am. However, love the pet friendly policy and the breakfast in the morning was 5 star. Overall, I would revisit.
10.0 / 10.0
Great visit.
4.0 / 10.0
First impressions matter!!! The parking lot, to the side was littered with bottles, cans, and cups, and a pillow that clearly had been there for several days as it was filthy. Immediately got a bad vibe. It is hard to believe that our room was even cleaned before we arrived. There was a used cup, out of the plastic, in the bathroom, that was wet, there was a used tissue that someone had put in the empty tissue box on the bathroom counter. (so gross that I touched it). There was no toilet paper on the roll. The tub would not drain (it took over an hour for the water to drain after my shower), the kitchen sink also didn't drain. There was a noticeable odor in the room, the a/c shut off in the middle of the night and the room became scorching hot. The small couch was very worn and not comfortable at all. This is not at all what I was expecting for the price I paid for this room. Normally we stay at Embassy Suites by Hilton and for a slightly higher price, we decided we'd try Sonesta out this time. We will NEVER be back. Very disappointing experience. The only positive out of our stay was the breakfast, which was decent. Do yourself a favour and chose a different spot. Cleanliness matters!!! If I wanted the Red Roof Inn, I would have stayed there. Do better Sonesta.
4.0 / 10.0
We arrived at the hotel and the receptionist was having a phone conversation while checking us in. It was the fastest weirdest check in. Our keys then did not work so back to the desk we went. Receptionist still on the phone. There was some issue with online booking I gathered. Once we arrived in our room we were excited as a group of five to see the amount of space for the price. That quickly turned backwards as there was a strong cat pee or cat litter smell from one of the closets. It was late, we had already been to the desk twice, we needed to be out the door super early so we sprayed air freshener to just get through it. During the night the heat kicked on when we turned the blaring air conditioning off. It then smelled as if something was burning hair. We got the system to turn off so the weird smell stopped. Left early in the morning and again returned late. Too tired to request a different room we again sprayed air freshener and powered through. Never will stay at this hotel again. The head board on one of the beds appeared to be animal scratched and peeling, the couch was dirty, and the list could go on and on.
8.0 / 10.0
Excellent customer service. Clean room. Breakfast was decent.
5.0 / 10.0
It was fine. Bed had a bit of a dip on each side. I liked the full size refrigerator with ice maker.
5.0 / 10.0
Very nice would and will come back.
10.0 / 10.0
I kive the fact that the rooms had suites that allowed my family to be in the same room
6.0 / 10.0
Rooms need updating, not clean, and we had insects
8.0 / 10.0
Everything
10.0 / 10.0
Stayed for 4 days with no issues. Hotel was clean and rooms were nice.
10.0 / 10.0
Lovely hotel. Very clean super friendly staff.
Bery spacious rooms great room amenities.
We had the pleaaure of staying for one night as we were passing by, but will definitely will be staying there in the future when in the area.
Would highly recommended
8.0 / 10.0
Very convenient
2.0 / 10.0
The place is unkempt and in need of repair. We had a broken door in our unit that we immediately flagged to maintenance, but it was evident that it had been broken for quite some time and guests had continued to try to use it. The tile floors in our room's bathrooms did not feel clean; they were slippery but not in a "recently cleaned" way. More in a "these have years of grime on them" way. The bathroom off the lobby had feces on the seat. The luggage cart had four flat tires. The breakfast was fine, but the staff was not friendly if we asked for something (e.g., more half and half at the coffee bar).
10.0 / 10.0
Clean and simple
10.0 / 10.0
Holy crap what a room! Full bath, comfy bed, small couch, table and chairs & a kitchen! If we were heading this way for a few days with family, you could buy your groceries and save big money eating in the room. The breakfast was great and pancakes were perfect. Pool area looked very nice although we didn’t have time to use it. It was very quiet, safe and clean. We will stay here again the next time we go to this area.
10.0 / 10.0
Great
10.0 / 10.0
Very nice hotel in a quiet area
10.0 / 10.0
We had a great experience staying in a 2 bedroom suite. It had a king bed in one room, 2 double beds in another bedroom, plus a large sofa bed, desk, chair, and a nice kitchen with a bar and 4 stools. The kitchen was pretty well-stocked with dishes, glasses, etc… and even had a dishwasher. They provided the dish soaps, detergents, shampoo, conditioner. We were very comfortable and my two youngest kids said even the sofa bed was comfortable. The breakfast was also good and included eggs, bacon or sausage, pancakes, muffins, bagels, dry cereal, yogurt. We liked their coffee too. We would stay here again.
4.0 / 10.0
The desk staff was great. Breakfast should be longer. Hallways smelled like weed despite being non smoking. Room set up nice, need updates, many things broken…dishwasher, television, toilets had issues. They did fix dishwasher for us.The beds were very comfortable!!! The room was not vacuumed well when we arrived and no one ever cleaned on our 6 night stay.
2.0 / 10.0
I asked and paid for everything prior because a card was not provided at the time they refused to let them stay. No refunds customer service was very rude from the moment of walking in the door. If that dislike there job so much they should find a new one
10.0 / 10.0
The staff wdre very friendly
5.0 / 10.0
Wonderful room. Two bedrooms, two bathrooms. Comfy beds. Upgraded for free by hotel.
10.0 / 10.0
Dint like elevator but everything else was fine
5.0 / 10.0
Was a nice hotel, my children enjoyed there stay. Definitely would stay here again especially compared to other hotels in the area. There were some parts of the actual room that had damages, but it wasn't anything that hindered out stay.
1.0 / 10.0
Room was filthy. Grimy dirty walls, the carpet was soaking wet from a leaking AC unit in the room (maintenance never came to fix it), there was an old nicotine patch stuck on the headboard, the bedding that covered the box springs has clearly never been washed and had red and brown stains all over them. Couch was stained and grungy. Overall the whole place is rundown and dirty.
3.0 / 10.0
The front desk wasn’t the friendliest. The AC was loud. Good thing I always feel cooler than most people do so I just turned the AC off completely. The light from the hallway is bright. It was’t quite. I could hear cars driving past…Will not use them again.
5.0 / 10.0
It was huge and had 2 rooms, a huge kitchen, 2 full baths for each bedroom! Loved it! It was clean and quiet . Will definitely stay again.
6.0 / 10.0
The front staff was incredibly kind, helpful, welcoming and accommodating! They are doing their best day after day and that shows!
The rooms are nice, but a lack of consistent cleaning has taken its toll, making the daily cleaning harder.
10.0 / 10.0
Clean and spacious rooms with everything you need. Staff was very friendly and helpful.
5.0 / 10.0
Really nice and clean room with lots of space.
FAQ
Combien coûte ce hôtel par rapport aux autres à Auburn Hills ?
Le prix moyen d’une location à Auburn Hills est de 117 € par nuit. Cette location est 2 € moins chère que la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
La place de parking n’est pas indiquée comme un équipement disponible dans l’hébergement Sonesta ES Suites Auburn Hills Detroit. Pour plus d’informations, nous vous encourageons à contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Oui, Sonesta ES Suites Auburn Hills Detroit comporte une piscine. Bonne baignade !
La location Sonesta ES Suites Auburn Hills Detroit accepte-t-elle les animaux ?
Malheureusement, ce hôtel n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Sonesta ES Suites Auburn Hills Detroit?
Nous avons trouvé 6 équipements pour cette location. Cela inclut piscine, climatisation, cuisine ou coin cuisine, internet/wi-fi et blanchisserie.
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2-étoile
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Piscine · Cuisine ou coin cuisine · Climatisation
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Piscine · Cuisine ou coin cuisine · Climatisation
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2-étoile
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Animaux de compagnie acceptés · Cuisine ou coin cuisine · Climatisation
€€€€
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3-étoile
2 lits doubles
Piscine · Animaux de compagnie acceptés · Cuisine ou coin cuisine
€€€€
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3-étoile
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Animaux de compagnie acceptés · Cuisine ou coin cuisine · Climatisation
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2-étoile
1 lit queen
Animaux de compagnie acceptés · Cuisine ou coin cuisine · Climatisation
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Hôtel
3-étoile
1 sofa bed, 1 lit queen
Piscine · Animaux de compagnie acceptés · Cuisine ou coin cuisine
€€€€
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3-étoile
2 voyageurs · 1 chambre · 1 baignoire
Jardin · Piscine · Cuisine ou coin cuisine
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Piscine · Animaux de compagnie acceptés · Cuisine ou coin cuisine
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Piscine · Animaux de compagnie acceptés · Cuisine ou coin cuisine
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Piscine · Animaux de compagnie acceptés · Cuisine ou coin cuisine
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4-étoile
2 lits doubles
Jardin · Piscine · Animaux de compagnie acceptés
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3-étoile
1 lit king, 1 sofa bed
Jardin · Piscine · Animaux de compagnie acceptés
€€€€
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3-étoile
2 voyageurs · 2 chambres · 1 baignoire
Piscine · Cuisine ou coin cuisine · Climatisation
€€€€
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1 lit queen
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1 lit queen
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3-étoile
1 lit queen, 1 sofa bed
Piscine · Cuisine ou coin cuisine · Climatisation
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€€€€
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