The Room was Great. Love the full-size Refrigerator and stove top. The bed was comfortable, and the small dining table was great with wheels to allow it to be push with ease. The place was Smoke Free and the room and hotel smell nice. Like the fact that No pets were allow which made it quiet. The patio was nice outside of Breakfast area to have a nice cup of coffee.

The staff were very friendly and helpful. The suite had a sofa bed but it was very uncomfortable and not very easy to set up. The worst thing; however, was the fact that the toilet seat wasn't properly attached to the floor, which in suite 228. I hope this can be fixed!

Great place

It was a easy friendly check in and out. The room was comfortable and clean.

Clean room, good breakfast, comfort of bed was terrible, Mattress was terrible making sleeping very difficult. There should be consideration for immediate replacement. I will be in Milwaukee at the end of this trip and would never consider using this hotel again.

We had our adult children visiting from abroad, and were really pleased with the 2 suites I had booked. They were clean and roomy, and the TV was in a good location, so one could watch on the bed or on the sofa. The location of the hotel was also convenient.

Our plans changed.

Friendly and accommodating staff, room was nice.

We rented a 2-room suite. Maximum occupancy 6. Our room was on the front of the building with a street nearby. The first night was very noisy. I found the window in our room wasn't closed completely and the window seals were damaged. After closing the window, traffic noise was marginally better. The living room had a sofa bed and 2 desk chairs, providing seating for 4. There was 1 lamp. In the evening it was dark. We moved a lamp from one of the bedrooms. I mentioned it to the front desk and the reply was "I'm sorry, all the rooms are like that". The shower head sprayed water all over the wall and floor due to a leaking connection. Maintenance replaced the head while we were out. It still leaked just not as much. Dishwasher door was broken and difficult to open. Placard on the front of the dishwasher that would have provided important information was missing. Instructions said to turn knob to "Normal". There was no way of knowing where "Normal" was. Additionally, dishwasher wasn't fastened in place adding to the difficulty opening the door. To me the showerhead and dishwasher issues are inexcusable. I am certain the housekeeping staff knew of these issues. They should have been reported and corrected.

Very clean and quiet. Close to highway access and airport

Room was huge. Very comfortably

Poor initial encounter. Limited glasses. Seemed to have to ask for everything. Body wash empty keys did not work. Someone smoking on floor unfortunately the person in the kitchen eating area constantly scrubbing and clanging while we were eating. No fruit of any kind. Limited hot food tasted like it was reheated the head housekeeper seemed to be the only one who had pride in her work we finally were accommodated for our room after they initially tried to put us in a room where you would have had to jump over to one of the beds to get in it.

It was cool. Front desk had an attitude when I called for the wifi

Nice suite for a hotel. Nice people

We stayed once before it was good this time the was so bad the bed was so worn out you cld feel the springs the AC made weird noises all night it wld freeze up from time to time some of the lights in the room didn’t work. It was just not the best stay this time around.

I stayed at Expedia March 25-26. Room 102 had bed bugs. Yes room 102. Hawthorn Suites management refused to refund me for their bed bugs. According to Expedia, Hawthorn management stated that "no other customers complained about bed bugs." Maybe other customers like bed bugs. I DO NOT. I have been to Hawthorn Suites many times; however, I will not return due to not being refunded for bed bugs. How can a billion-dollar company NOT refund a customer that has a history of staying at their hotel? Do they really think that I was trying to beat them out of $100? I will definitely spread the word that ROOM 102 at Hawthorn Suites has bed bugs. I'm sure no one will reach out to me because that's what this world is coming to. I'm just one customer and I won't stop their billion dollars from coming in.

The service was great , Rooms good quiet FRIENDLY STAFF

Easy, last minute reservation. Decent space.

Great stay!!!!

The staff was incredibly welcoming and helpful. The breakfast was delicious and I really enjoyed the atmosphere. I’ll definitely be back!” “I had a wonderful experience and I would highly recommend Hawthorne Suites to others. Thank you so much Mr. Garcia, Rose and all the wonderful staff.

Good place

Awesome

Very bad service. The hotel is out of hot water.

On app it says pet friendly. Not. When you get to the desk there’s a sign that says 250.00 Pet Policy She tried to explain it to me. Only service animals And they took my money

Check in was very slow as the reservation was made to a third party according to the receptionist. Lamp in the room didn’t work!

Definitely regret staying there. Staff wasn’t friendly tvs didn’t work. Room wasn’t clean was so dissatisfied it’s not even funny

It was a great stay very nice.

The staff was amazing from the moment we walked in the door. From our early check-in to a delicious breakfast, it was a very good stay.

I just love the hotel it’s self. Nice peaceful plus the price is reasonable

Clean and the rooms were nice

Very nice property, even though all the handicap rooms were all taken.

I liked how clean our room was. We got the two bedroom studio suite! It was very clean! There was t any hair in our tub, they use dove products to give to customers instead of that cheap hotel soap, the kitchenette was clean, no stains in the fridge. The downsides were the disgusting breakfast options and the elevator was broken our entire stay. We had a 4 day 3 night stay so we had a lot of luggage we had to bring up and down the stairs for 4 people.