Loved it for its convenience to everything. Safe area despite being accessible to anyone. So many things to do around the hotel. Low rating based on cleanliness and customer service. Checked in the room and the floor was sandy like it hadn’t been swept. The toilet had a sticker showing it wasn’t used after the last guests. Lifted the seat to find pee still on and under the seat. Called front desk several times for 2 days, no response. Decided to walk in since it’s a short walk. Reported the wifi being slow and the lady helping just shrugged it off. Wifi didn’t really bother us. Our main complaint was the shower automatically goes from cold to steaming hot. Went to report it since it burnt me and my 3 year old as well. They said someone would come down, but it stayed the same for the entire 7 days we were there. We had to fill up our toddler’s beach buckets (2) with water to prevent her getting burnt again.

What I didn’t like about this property was that the buffet was all same every single day the food was absolutely awful quality was not there at the point that my husband got a food poisoning. We had to go spend more money outside on the restaurants to eat properly. I don’t think that was cheap staying so I cannot understand how can they feed everyone the same food all over the over it’s definitely not worth . We never staying in a place like this we had very good expectations for this resort but was just terrible, I mean it is a great place for parents who have little kids but for parents who have teenagers this place is absolutely awful there is not much activity for them there is everything for the little ones. The Discotec I could not understand why every single night was directed to the little ones there was only one night that me my husband and my 17 year old daughter could enjoy a little bit of it . In my opinion there is a lot to improve in the resort the resort is not bad at all but all the things that I mentioned above has to be considered and I hope they can do better. We are definitely not going to coming back ever again. I do not recommend this place at all.

The Balcony door was coming away from the frame which made opening dangerous, this was reported several times to reception to no avail. Upon arriving at the property my famlity were bitten by mosquitos daily in and around the complex therefore spending most of the holiday in and out of chemists spending at least £100 in ineffective creams and solutions. Almost all travellers we spoke to suffered from mosquito bites indicating there was a severe issue which should have been highlighted upon booking by the tour operator. Very disapointed

Nearly fine for family budget holiday however as 3 girls in their twenties it’s very unsafe, the complex is very public and some locals in a car followed us one nice intimidating and revving their car to scare us, get a reaction, I felt as though I didn’t want to the room after that incident. There was another incident of some man on a scooter intimidating us, nearly drove into us to get a reaction, we went on the road to avoid him. The pool areas noisy and unkempt, can’t get a bed around the pool after 9am would not recommend. Check in staff very friendly and happy room was clean however towels and linen not the best, stains and dirty to the touch. 2/10

All ok

This hotel is one of the most dirtys I've ever stayed in. They whole place is in need of a total renovation, which they claimed they did in 2020.... they overbooked us and made it seem we were getting an upgrade, but instead gave us a horrible room, stains on the sheet, and hair everywhere. We booked the deluxe dobble room. We had to spend 1 night in that awful room.Which hotel doesn't provide soap for guests? We wanted a refund, but the manager was nowhere to be found! The staff was friendly. But aside from that, the whole place was trash. Maid service doesn't even clean the floors. everything was dusty dirty and spider web on lamps.... yea never agian! Worst hotel I've ever stayed in.

Really crowded hotel. All inclusive is a nightmare. Had to go out to eat on several occasions because there was actually no place to sit and the queues are horrible. Simply too big. Our room was ok. Think it depends a lot on what building you are put in. We had a deluxe room. Impossible to get a sunbed. It all just comes back to the fact that it is too big.

Wonderful for the price offered