View and location is excellent. Gorgeous hotel. Beds are a little hard and the music round the pool wasn’t as expected. The first day it was as imagined 50’s and 60’s style, but then it went a bit off for the next couple of days. Staff very friendly.

the hotel is unique. Amazing breakfast.

My wife and I spent 6 days at The Mongibello and it was lovely. It is a very well run, clean, convenient, well staffed hotel, we would definitely return.

The hotel was very clean in a great area. Can't complain about the service as well.

Great service, very friendly staff, bathrooms could be more modern as well as the gym which is really small and has old machines

The Mongibello is a bright and fresh new hotel, with friendly staff and a beautiful view from the sea view rooms, lobby, restaurants and pool area. It’s somewhere to go for an ultimate adults chill out holiday, while still maintaining some vibe with the flow of 1960’s music and live jazz around the pool (Thursday and Sunday sundowners). We had a terrace suite for 5 nights and it was worth the upgrade - I would get one of those or a standard suite, if you can. It’s right infront of the pool with a superb view, plus you can hear that lovely music flowing in when you have the doors open. The only thing I was shocked to learn is that they do not refill your coffee capsules of tea bags (there was just 4 capsules and one mint tea bag in the room - my partner and I had to share it!). If you want a refill it costs €5 a time - when paying over €400 a night for a suite, that seemed completely petty and unnecessary - especially since staying more nights is generally an economy of scale for the hotel. I have never known a hotel (luxury or budget) charge for such. Whoever made that decision needs to rethink it, as it knocks a star off!

Beautiful hotel, attention to detail was fabulous and the staff were so warm and friend

It Was a really nice location with kind service. The hotel was really clean and it suits a relaxed vacation perfect.

Additional training for the staff would be beneficial.

Top class. Big thank you to Nico & Mara for going above and beyond. A great addition to the hotel staff. Absolutely love the theme of the hotel. Just a beautiful spot. Check-in was fast and smooth. No issues at all. The room was nice with a partial sea view. Balcony could do with some re figuring as it was fairly crowded. But nice all the same. The vibe around the pool is magical. The soundtrack was perfect for the theme of the hotel. And makes a change from the typical ibiza pool vibes. Access to the beach which is nice for morning swims in the ocean. Everything was clean and tidy. The turn down service was quick and house keepers friendly. Lola’s is a very cool concept so make sure to check it out. We never waited longer than 10mins for a taxi at anytime of the day & night. The hotel itself is only a 10min walk to Santa Eulalia marina. Highly recommend if you want to stay away from Bossa & San An for a more relaxed atmosphere. Will defo stay again when we visit Ibiza.

I really like the staff! People are so kind and ready to accomadate every needs you may have. All the staff did the best to offer a great service, honestly difficult to find in a 4 stars property. The hotel was recently renewed, I think, also, the management is new. Due to this there are some small weakness to adjust but in general I really reccomend this hotel

A beautiful, professional and clean hotel. Especially enjoyed the pool area, views and services. Totally enjoyed our visit and wanted to extend but rooms were no longer available. Would definitely return.

Wow - stunning hotel. Incredible views and perfect location. Our sea view suite was incredible! Loved it and will definitely return

Retro and thematically inspired. All in our party loved the concept and abbundance of details. The hotel just opened two weeks earlier, therefore the few small hickups seemed understandable. After Mongibello, I will look for theme hotel like this for next vacations.

Lovely hotel with nice location on the edge of the main town. Large pool and sun terrace with fantastic views across the bay. Staff and facilities were excellent abd food was very good too.

Like that it was quiet. But the room were horrible door handle fell off. Light keep cutting off. and the rooms were small as hell.

Staff were rude and overworked. The place stank of some sickly air freshener which made you gag on arrival then just give you a headache. Food was poor and waiting staff just shouted at you. Bed / bedding / room standard was poor. Building falling apart. Possibly the worst hotel experience I’ve ever had.

Chek-in took so long to be available. We arrived at the hotel at 1:20pm, check-in was available at 2pm according to hotel rules but we didn't get in until after 3:20. Location is not so good.

Finding this place last minute was the highlight of my year!! From the moment you walk in the staff make it clear they are there to make sure you have an amazing time. They are all so nice. We didn’t know it was two days until it closed for the winter so thought they’d be packing up around us but nope, they kept professional and wonderful right up until the last guest leaves. Food was brilliant, higher end and just perfect. We liked going in the sea and swimming with the hundreds of tiny sardines! Room lovely, just loved it all. Will try to come back next year if a good price. Only downer was if you wanted to go out partying this is not the place, there’s not much in the area but that’s what I liked.

Fabulous hotel, great service and really modern interior. Food was lovely and drinks were brilliant. Quality spirits in the all inclusive too! The entertainment was fab too, even though the hotel was due to close this weekend they still really looked after the guests.

Beachfront location great, proximity and ease of access to locality excellent. Wonderful staff in every dept. Some areas of the property a bit "tired”, eg tiling around showers and floors in rooms. That's a minor criticism but it would be in keeping with the excellence of service of the hotel.

Excellent stay! Great variety of food in the restaurant, attentive staff and good facilities. We will definitely be returning!

A fantastic hotel with great staff and facilities . Will definitely come again

Great hotel, good location near the boulevard, very nice helpfull staff, nice clean room, good food/drinks. We had a very pleasant stay!

Very friendly staff

Beautiful and Spotless, Great Service! Excellent food and beverages, walking distance to downtown and to the beach.

I liked the pool area although it was a little too small for a hotel of this size, leaving many without su beds

Fab! We loved it! Great food, much better than we were anticipating to be honest. Lovely friendly staff, hotel beautifully clean too. A real gem.

😀Good choice of food, branded alcohol, very clean, excellent location and views. Staff lovely. ☹️ Did not have pink gin

Setting was great. We had a suite and this was really nice with a fantastic sea view, worth paying extra. Food was as expected. Stayed away from pre cooked food as this was often not warm enough. There was plenty of food cooked to order so no complaints. The big negative was the pool area. It is in a fantastic setting but by 8.00am most of the sunbeds had towels on them. You can go away from the pool and find somewhere to sit. There were no towels available when we arrived and had to wait until the following lunchtime. We kept the same towels all week. The first part of the week there were a few big groups staying so it was very noisy. It did go quite during the second half of the week.

Hotel and staff is perfect 👌 our stay here was very nice

Great all inclusive food offering. Cocktails on the all inclusive could have been better. Fantastic pool and poolside facilities. The room was quite dusty but the regularity in change of towels and bedding was great. Overall the best all inclusive I have stayed at, I would highly recommend and I am looking forward to returning.