Hotel staff really helpful

Everything was perfect

Great staff and breakfast, bus to Wembley stadium outside door. No food outlets nearby though at present, hiwever this is an up and coming area so should improve very quickly.

Conveniently located close to the tube station.

The services were excellent he crews were very nice and helpful

The room smelled of smoke dirty marks everywhere

This hotel is super close to the underground, big pluss and also central line contects to stops away with Elisabeth line to Heathrow. Apart from that this is not an 8+ hotel, service ok, bed was old and pillows not comfortable. Needs upgrade for higher score.

Was ok

Breakfast was included and the standard of the rooms was very clean and comfortable to stay in for the night. My only Concern was the £15 parking I had to pay regardless of paying £160 for the night , it should’ve been included in the price as I already paid a big amount of money for my one night stay in the hotel.

The room standard was superb!!!

Cold showers with lukewarm water.

Good hotel. Good location

I love the staff especially Halina. And the breakfast good is great!!

Clearing of breakfast tables was slow & had to dine on table of dirty plates

Uncomfortable hard bed noisy. Had to pay extra for parking £15 not explained when booking and was one of the reasons I booked. Breakfast was chaotic and not all relaxing. Waiting 10 mins to have eggs with my breakfast.

Very good overall

Indicated above.

Great spot to stay. Staff are lovely, hotel is modern and clean. We stayed here for a concert at Wembley and it was very easy transport with the bus stop out side the hotel I direct link as well as the tube stop next door.

Good location, right next to train station on central line, room is clean and acceptable for the price

My stay at the holiday inn was good but i think that the pillows should be more confortable i had a hard time sleeping but the rest of the things like breakfast was ok

Nice area, close to Tesco and Costa, bus stops and the underground station. The staff at the reception was nice, polite, knew her job well and efficient.

Close to train station and buses supermarkets across the street. The staff was very helpful and nice.

Nice hotel. Well situated and good value for money. Generally quiet but some corridor noise in the early hours of the morning. Breakfast included and easy access from tube.

Front desk staff were nice and friendly. Right next to a tube station making it handy.

Good location for the train, tube buses and cabs. Good choice of supermarket shops around the hotel and a couple of coffee shops. Basic room, but our window didn’t shut and it faced the train station. Rooms are very tired and in need of some updating. The breakfast was great, as were some of the staff too.

easy action to the tube

Rooms were never cleaned properly. Keys to your rooms never worked. No sense of urgency to help. Money was stolen from the room and they knew that they had precious issues with the staff. Front desk were helpful but overall Find another place to stay.

I have to note the position of the hotel as it was right outside the station and I can imagine how comfortable that is for those guests using the public transportation. Although, i drove to get there, i found it extremely helpful to have a safe parking(paid) for my car on site. The room allocated to us was spacious enough for 2 and my small pooch. The room has a small sofa and a table big enough to use either for working or dining. The staff were also very friendly and helpful. I was also happy as they welcomed my dog eventhough i failed to request his company prior to our booking. To sum up my stay, i was pleasantly surprised with all the comforts that Holiday Inn Express had provided and I have to mention also the variety of quality breakfast! I strongly recommend and we are most certainly be back again!!

All good

Excellent costumer service ( front desk )

For the price and location (next to the tube station) it was okay, however there is much to be said about the cleaning. I know hotels are trying to be more eco-friendly and not washing the bedsheets and towels every day, but I don't believe the bedsheets I had had been washed before my stay (looked like someone had thrown up a bit and it was disgusting). Other than that, the place is okay, breakfast is included and if you want to have a drink in the afternoon you can

Service is of a very high standard. Breakfast too was very good quality for a buffet.