This property was right in the heart of Lucca and it was eady to walk to all shopping and dining. The historic location was well kept and the general manager was a lovely host and she prepared a wonderful breakfast that she baked. The parking is a little hard to navigate to due to construction on a road, I recommend not driving into the walled city of Lucca, get a ride there if possible.

The stay here was amazing. The staff here is what made the difference as they were very friendly and helpful. I particularly enjoyed the morning breakfast and many assortments of local foods. When I return to Lucca I will try to stay here again. Thanks you for making my stay better.

The staff was helpful, the hotel is very clean and so near the main attractions. Breakfast is so delicious

Amazing place with lots of history. Owner was extremely friendly and helpful. The hotel's parking was a little bit difficult to find but the owner explains it very well.

In general in line with expectation.

Lovely old hotel in centre of the historic town. Lovely comfy bed. Delicious breakfast. Staff very friendly and helpful. Good gluten free selection. Helpfully provided earplugs as quite lively street at night! Don’t let that put you off though.

Our stay here was fantastic! The room was spacious, there was a jacuzzi shower and the Wi-Fi was great. Ingrid and team were really friendly and recommended a great place to eat on our first day. The location is brilliant - really safe, in the middle of lots of amazing restaurants and just off the main shopping street in Lucca, about a 15 minute walk from the train station.

Hotel A Palazzo Busdraghi is a wonderful place to stay in Lucca! I stayed in room 4 and I found it to be super nice and comfortable. The included breakfast is wonderful with lots of variety in baked goods, meats, cheeses, fruit, eggs and more. Everyone at the hotel is super nice and helpful. The location is close to everything you'll want to see. My room was nice and quiet due to the double glazed windows and solid wood shutters. I highly recommend.

The NOISE at this location is unbearable. I’m a late night person but the drunken, loud younger people in the streets below this apartment made for a miserable stay. This is NOTthe hotel location. It’s a little trek from the property, in a building near the intersection of two party streets. It was truly a disastrous stay. No rest. And I tried sleeping pills and good silicone earplugs. Still, the noise until two or 3 AM was crazy.

A unique property, well cared for and clean. Lovely breakfast. Only downside lots of stairs. Great location in central Lucca.

Marta was a kind and gracious host. The property is beautiful and filled with tasteful furnishings. Extremely comfortable bed and quiet, despite being in the centre of Lucca. Do not miss breakfast, which includes homemade baking, including a delicious apple cake!

Second stay at Hotel A Palazzo Busdraghi and just as impressed this time. The manager, Marta, and her colleagues couldn't be more helpful and welcoming and exude charm, warmth and accomplishment. The property is in a great location and the rooms are so comfortable and tastefully decorated in such a beautiful old palazzo. Breakfast is sumptuous too.

Marta welcomed us warmly. The communications before arrival made us at ease and the room and bathroom were as expected. Breakfast was great. Everything was perfect. The fact that this Palazzo is hidden behind giant, stunning doors, yet in the middle of Lucca, makes it even better

Staff was very friendly and helpful. The room was adequate. Good breakfast. Good location. Loved listening to the music school across the via. Couldn't here it from the room, but enjoyed the music wafting through the entry courtyard when I would come and go.

Everything was 5 ⭐️. Sooo enjoyed our stay in Lucca. Thank you for everything

Spacious apartment at a top location. Almost all amenities that you could wish for, including kitchen with oven and dishwasher. Home away from home for us .

Elegant, spacious, comfortable bedrooms, gourmet breakfast, wonderfully charming and kind service.

Great location, wonderful service and delicious breakfast. Staff were very attentive and helpful. They provided a delicious gluten free breakfast for me and made sure there was no cross contamination by giving me my own toaster, bread and cereal separate from the rest of the buffet service. Thank you Marta for taking such good care of us.

Staff were lovely and welcoming. Room very comfortable and clean. Central location ideal for short city break in Lucca. Highly recommended.

Apartment was amazing, clean, really well equipped and comfortable. Would highly recommend. Very central location so a little bit of evening noise, but nothing too bad.

Staff is very Friendly and rooms are beautiful and clean

This is great place in Lucca , very well located and Martha maintained high level service, our vacation was just perfect, Thank you.

Great apartment in convenient setting for all that Lucca has to offer. Car parking a big bonus

Marta, Ingrid and Victoria made us all feel so welcome, I would stay there again, thank you for making it special.

Blended in well with the old medieval town. Good location for shopping and restaurants. Building currently being refurbished. Courtyard in desperate need of tables and chairs and rusty old bicycles removed.

My girlfriend and I recently stayed for three nights. We had a lovely stay, with a good breakfast and a very comfy bed. We have no complaints whatsoever. It is a small hotel, so it's quiet and the service is great. We did not notice any noise from the streets and slept comfortably. Will definitely stay here again if we return to Lucca!

My stay at Hotel A Palazzo Busdraghi was very nice. It was clean and bright. The hotel receptionists were very welcoming and helped arrange transportation to the airport when it was time for me to leave. I would stay here again.

Our stay was wonderful! The staff couldn’t of been nicer, location was great, and breakfast a delight.

Really enjoyed our stay. Everyone was very friendly and helpful. The only thing was the bathroom curtain needed to be washed. Great location would recommend..

Terrific hotel. Staff are so friendly and helpful, the location is just perfect, on one of the main streets in Lucca. We stayed in the apartment which was comfortable and spacious and the perfect place to explore the wonderful city.

Excellent staff, excellent location. Very nice breakfast. Some rooms can get too much street noise when windows are open. WiFi could be better.

Great location - excellent service