Great location, building and furnishings dated. Food OK but restaurant service poor

We liked 24h front desk and generally friendly staff except one receptionist who was extremely rude (man around 35-40 years old with partially grey hair). We booked this hotel for 2 nights primarily to have easy access to the National park. It was an amazing experience to see Teide and all the beautiful roques laying at the Teide foot (Queens shoe, Roques Garcia, Roque Chicando). We made it all the way up (3718 m)! - The pool was closed (it was open at all other hotels at Tenerife). There was a booking system for breakfast because of "corona" (again, only at this hotel), and it was not possible to book a taxi, although hotel is very isolated from the "civilization". "There is only one car in Villaflor" - sounded like a joke to us. Because if it is the case, the hotel should have couple of bikes to rent :) One receptionist was extremely rude, who completely destroyed the first image of the hotel. He knew nothing and was of zero help. The first night water was running on the floor at the bathroom, probably from a rotten tube. There are better hotels at Villaflor

Incredible location Impressive room Very helpful and friendly staff

Excellent location ! Right in front of the teide !

Overall excellent. The room a little dirty on the floor, sand from the neighborhood still on the floors.

Outstanding location, it worth 1 or 2 nights.

Wonderful hotel! An excellent option if you want to acclimatize before climbing Mount Teide. The room was very spacious and clean. Wonderful view from the room and the restaurant. The food at the restaurant was excellent, but not many vegetarian options were available. You can see Mount Teide while eating. Excellent location and friendly staff.

Excellent location just 5 minutes drive to cable car station. Covered heated swimming pool with Teide view was a pleasant extra. Room is clean and convenient. There is mini fridge but no electric kettle , would be great if they provided. Baby cot was provided for my little son and was also clean and convenient

Pleasantly surprised how fantastic this stay was. Friendly staff, we did half board and food was good, so was the gin :) room was clean but for altitude we slept like babies!! Great pillows!

The Paradores are in general wonderful properties. This one, in particular, was special, being in a National Park, with Mt. Teide views from all over. The staff was wonderful and rooms well apportioned. Highly recommended.

Perfect for a getaway in the mountains!

This was a wonderful experience, the crater del Teide, to see the stars at night without any light pollution was a delight. The whole stay was wonderful and the food marvellous. Would recomend

Set in an amazing locale, this hotel has first rate service and a high end restaurant.

Wonderful location and excellent food both dinner and breakfast. Only down side bar not open so had to use the cafeteria next door.

I stayed here for 2 nights to do some star photography and it was perfect for it. The weather conditions weren’t perfect for star photography but I got some decent images. It’s literally across the road from the Roques de García. A 5 minute walk from hotel entrance. Parking got busy during the day due to tours, but managed to park across the road. Cable car station is 3 miles away - a short drive. Hotel room was big, comfortable with a massive bed (all for me). The bar served hot drinks till quite late (a must after photographing stars in -1°C). Restaurant food isn’t the best, some of the food came out cold. I did half board due to no other places in the area. The menu was quite old fashioned Spanish. Was ok for a couple of nights. Don’t expect to find any other cuisines on the menu though! Breakfast was continental and pretty decent. Would come back again for a couple nights (in summer to get that best stars at night)

I bought an overnight stay for my Daughter and her partner for xmas ,a double superior room was purchased online but when they arrived they were given a tiny twin room, having viewed this they immediately went to reception to complain, luckily i had printed off what i had purchased , so my daughter showed the girl on reception an told her it was booked online, to which the girl replied that the information online doesnt always get through to the hotel ???? when my daughter asked why have it advertised online then ? she was given no answer, asked for the correct room and were subsequently moved to a totally different room, much bigger with a large double bed. just what i had booked and paid for! So was the hotel just trying to book a superior double room to someone else to make a few quid?? All very annoying,and not impressive. On a brighter note the food was excellent.

Very secluded, quiet escape in the mountains. This is a perfect location for stargazing!

The hotel is inside the ancient volcano crater (not the top peak) which means it’s a perfect base for walking around the huge Mount Teide national park. There are amazing trails right on the door step. Plus you are only a few minutes drive from the cable car to the top, giving you ample opportunity to beat the queues. Venture out after dark and see the stars with no light pollution. The drive up is twisty in places but the road has a brand new surface on it. The hotel itself was built in the 1920s and has an alpine feel about it. The staff were great and always willing to help. The hotel room was spotless, and views out of the windows were amazing. 5stars all round from us.

Very good location if you want to go mount Teide. But not many local shops around. Staff are nice and friendly. Good value for money.

Unique location in the El Teide National Park. Beautiful views all around. Some walks right from the hotel. Nice rooms, clean and well lit. A bit pricy but a great place to stay!

Wonderful decor and what a place to wake up.. Staff was friendly if pushed to be such.., but this did not disturb our stay more than this. The environment is simply exceptional and the rooms comfort was exceptional.

As you will discover, this hotel is in the middle of nowhere, so we didn't have a great deal of choice when wanting to stay near Mount Tiede and so opted for one night here. Staff were friendly and helpful, the room was comfortable enough for a decent nights sleep although not as comfortable as hotels rated similarly in other locations we had visited during our stay in Tenerife. The evening meal was overpriced for the quality. The english menu translations were hilarious (possibly aided by the giddiness of being at 2000M altitude!), so opt for the Spanish menu if you know a little Spanish as this will likely be a clearer and more accurate version of what you actually receive on your plate. Breakfast had a fairly extensive choice of fruit, breads, cooked and cold options. All in all a fairly good experience.

Not only a wonderful hotel, but very helpful and pleasant staff

4th time of staying here... good standards as ever...could do with a vegetarian main option on the menu though...

Very convenient location as it is located in the heart of the extraordinary Teide National Park, just across the road from Roques de Garcia, and a 5-minute drive to the cable car station. The room is large, but was a bit cold. Bathroom was adequate. The biggest let down was the breakfast, overpriced at 19 EUR/person (we had a wonderful breakfast in a 4-star hotel in La Laguna for 10 EUR/person...). I'd still stay there given the convenience - the park is the attraction (world class, think national parks in the Western U.S.)!

Great place to stay if you want to be next to mount Teide our room had a fantastic view . Night sky is outstanding.

Stayed three nights in March. Very convenient for hiking on Teide mountain. The hotel staff were very friendly. The meal prices were reasonable (especially considering there is no alternative for miles).

Brilliant for those wanting to explore the volcanic area. Quiet and excellent star gazing. Food a little expensive but good quality. Very romantic,I proposed here.

Wonderful hotel near Teide- full of magic of mountains, fantastic stars at night, best view of Teide. The internet is a little bit slow, but the other conditions is perfect

Stunning location. Room was very good - light, airy, clean. Slight fault in room (leaking shower) was rectified immediatley by the friendly hotel staff. Room cleaned daily to a high standard. Good menu in dining room for evening meals serving very tasty local dishes. Only downside was that more waiting staff are required in the dining room in the evening. Excellent breakfast. Overall - very good hotel. Would definitely stay again.

Hotel is in a stunning location in the middle of the Teide National Park and a 5 minute drive to the base of the El Teide cable car. The hotel staff are very friendly and whilst the breakfast and dinner were top class the service at breakfast was very slow - took us 20 minutes to get served a coffee! Apart from that small gripe I would stay there again in a heartbeat!

A great hotel with walks in the volcanic landscape direct from the door. it is just 3km from the cable car up El Teide (with a footpath all the way) and opposite Los Rogues. Good restaurant. Great breakfast. Good pool and small gym.