It was a great experience.

Have stayed here numerous times and watched the decline. Room was not very clean, including the clump of hair in the tub drain, and the bath tool with a large brown stain on it. Shampoo bottle dispenser was empty. Asked to have refilled, never happened. Only decaf coffee pods in the room. Asked front desk 3 times, was told: we have none, I'll have them sent up and then again we have none. Also asked the housekeeper cleaning the room next door, and she didn't understand English and handed me a cup. I could add more but hopefully you get the point. I will not be returning to your facility again.

Love this place will definitely be back .

We stay here often, always clean and breakfast is awesome.

Everything was great room was clean and spacious the breakfast was excellent with lots of options for everyone

So I will say I have stayed at this property quite a few times and have rated good in the past but not anymore. Most recently, I stayed a weekend in May and again in June as well as this past weekend in August. My stay in June had a mishap with our towels not being clean from blood stains (not acceptable). The front desk was grossed out but just offered us clean ones and nothing further. This past weekend in August we had the bar sink fill up with I am assuming to be sewage. I attached a picture of the black water that had an awful smell that happened overnight and we woke up to this. I mentioned to the front desk and she stated that since we payed thru a third party (Hotels.Com) she could not offer us any kind of refund. She could only offer us 15,000 points towards a Hilton Honor rewards. I don't use HH rewards so it doesn't help me and i believe it is only about a $30 value in points anyway. So i don't plan on staying at this property anymore and will have me rethink the Hotels.Com future booking since we have no recourse if something goes wrong. Also, not sure if Hotels.com get the most undesirable rooms but attached is the view we had. The hotel was most likely half full and hardly any cars in the lot each night.

Okay

Great stay. Wonderful staff and nice room. Area fine but a bit far from coast.

Rooms are very large and comfortable

Always great amenities Breakfast Great rooms Location.

Clean , breakfast super

Great property, wonderful staff. The dinner options are wonderful, and I think her name Margo bartender was the best. I would go back to this Embassy Suites again.

The staff was very friendly and check in was quick and easy. The room looked great and the bed was ok but we were on the top floor and the toilet was constantly gurgling and refilling i guess due to all the people showering. It was extremely annoying and make it nearly impossible to sleep. Also the walls were very thing and we could hear the neighbor's tv and phone calls.

Everyone that works there was very polite, friendly and helpful. We will definitely return.

Everything

Nice service and easy checkin.

Wonderful

I love Estero Embassy Suites! The overall ambience is great! From the cleanliness of the property to the awesome pool & jacuzzi & great variety of complimentary breakfast. Additionally, it’s in a great location, right off I75 & only minutes away from a variety of restaurants.

It offers everything you need for a basic stay. The breakfast is nice, changes slightly each day. The omelet chef is fast, and makes great food. I like the king suite rooms for extra space when I just want a quiet cozy downtime break for the hustle of regularly day. Its not a resort although it’s very easy to enjoy the space and the staff is super nice

Nice place.

The hotel needs a lot of maintenance.

Bathroom was dirty, floor uncleaned

Everything was excellent. One minor comment-make sure swimming pool towel rack is not empty. Thanks!

I used to love to stay here but not so much. The social hour food is stale chip and popcorn. The breakfast is grumpy and cold.

The Embassy hotel was excellent, we had a great time.

We have been staying at this Embassy Suites for years. It has a lot of great amenities such as the made to order omelettes and happy hour. However, the hotel is ready for a refresher. The pool tiles are missing, the pool chairs are ripping, etc.

You should give this property a try. We did and it was fabulous.

Nice location. Hotel seemed a little run down.

The hotel was clean and well-maintained. The food was great and the staff was very courteous.

The room was a nice size. Just the AC vent in the room was good enough like the one in the living room space. The breakfast was great as well as the two free drinks. The workers are extremely friendly.

Terrible coffee. I suggest them to start buying good quality of coffee.

Very good