Would come back again

Fantastic location, walking distance from center yet ver quit area

Fantastic

Room had some condition issues, including large black streaks on rug and thin lumpy duvet, with insert sliding all to one side. Bathroom door stuck. Mini fridge not plugged in. Had to crawl under desk and disconnect electric pot to find an outlet. Water bottles not refreshed in fridge. No lobby to wait for room in. While waiting 6 hours, no offer of even a bottle of water. No concierge.

Staff and location were awesome. Critical part of our stay in Edinburgh!

This is very nice hotel, conveniently located a couple of blocks from George St and the so-called New Town. Rooms are in top condition, clean, my room had a jacuzzi. Very nice taste in decoration. Only two observations: the volume of water in the shower was really low and variable, as well as the temp (in a moment you passed from a trickle of cool water to a normal flow of very hot water. Also, the bed could have been softer.

Was not made aware until I arrived that the hotel did not offer room service or food apart from breakfast, despite being advertised as otherwise. Be aware the property has lots of stairs, no lifts and staff do not offer to help with luggage all in all not very luxurious.

No free parking at the hotel and in the surrounding area, only at weekends. On working days there is a charge of £4.40 per hour from 08.30am to 05.30pm.

A lovely luxurious hotel that we really enjoyed resting in for a night. We'll be back.

Stopped in room 613 for 1 night with my family, the room itself was nice and so was the bathroom. Unfortunately the bed was so hard it was a terrible nights sleep and the pull out sofa bed was so bad that in the end we pulled the mattress off and put it on the floor which was marginally better. I do not believe that this room should be advertised as sleeps 4 due to the poor quality of the pull out bed. I have given the rating as average and not worse due to the helpful staff but unfortunately would not consider going back.

Great hotel, rooms were lovely :)

Staff are super amazing! And the hot water tap is very consistent! Room is also relatively warm. Enjoyed my stay

No room service most evenings, non existent housekeeping. Never again here !

Staff was helpful as we arrived early. They took our bags and had them in our rooms for us when it was time to check in. Used the laundry service and it was back in our room early afternoon same day.

Booked a stay for wife and I along with our two kids. They put us in a one room with a pull out sofa beds the kids had to share. Both the bed and sofa bed were extremely uncomfortable. Dust on the shades, water stain in the ceiling and not very helpful in addressing our concerns. I wanted to cancel our second night because it was so bad and they wouldn’t give us a refund. It was only until hotels.com got involved when they canceled it for us.

Superbly clean and comfortable hotel. Lovely shower, could have stayed in it all day! Great breakfast.

Staff very helpful and accommodating, property well equipped

The hotel has offered choices of tasteful breakfasts to residents daily. All the staff are friendly and helpful, especially Kaisa and her colleague Matt. They are willing to assist everyway they can upon requests.

Staff checked in with us before we arrived and were very friendly and welcoming during our stay. We ordered a room with a bath, however the jacuzzi bath did not work which was disappointing. Overall, lovely cozy room and great for our stay.

Booked an overnight as a special treat for my husbands 50th birthday following a busy weekend in Paris. Hotel agreed to a 2pm late check out on arrival but reception called at 12 to tell us the late check out could not be honoured as they had guests arriving. As we were relaxing in the jacuzzi we said we would need an hour to get out we were then told a charge of £45 would be payable if we stayed until 2. Totally ruined the relaxing experience of the jacuzzi suite that I had paid so much for.

This hotel was in a great location and the service was excellent. All staff that we dealt with were very hospitable and helpful. Will be recommending this hotel to family and friends and would stay here again on a future stay

Lovely room, good facilities, friendly staff and great location.

Lovely boutique hotel with exceptional staff. Great location to explore Edinburgh within east reach of the best bars and restaurants, however , one downside the mattress was extremely soft and squishy and the middle of the mattress had completely gone bad enough to give a sore back in the morning.

Beautiful property we loved this hotel!!

The property is in a convenient, walkable location. The room was clean and the amenities for the bathroom are very nice! We did have an issue with some of the staff that made our experience disappointing. We did not purchase the rate that included free breakfast, which was our intention. However, when we were checking in, we were asked what time we would like to take our breakfast. I responded saying that we did not purchase the rate that included breakfast. They insisted though that breakfast was included. Because we were told it was included, we did eat breakfast at the hotel. Upon check-out, the same person who checked us in and said breakfast was included, let us know we had to pay £24 for breakfast. We reminded him of our conversation but he said we did not purchase the rate with breakfast included and he did not remember checking us in or telling us this information. We were very upset but he insisted we had to pay because it was "in the system". It was too bad since the hotel itself is nice and in a good location, but I would not recommend staying here to friends due to this incident. On the other hand, the woman who served us breakfast was extremely nice and helpful. Again, it was disappointing to have this single incident make it so we wouldn't want to stay here again.

A first class establishment designed for comfort. Staff very pleasant and helpful. Beautiful room. Great location.

Beautiful room, lovely boutique style hotel. Walking distance to town. Very convenient.

The room is very big while the hotel doesnt have lift, and location is not so near to prince st. Overall is not so good nor not so fantastic.

The property was clean in a quiet area and very convenient. We stayed in Nia Caledonia last Christmas so new what to expect.

I perfect hotel away from the hassle of the City Centre, located in Stockbridge. In a residential road, perfect in every respect. Especially the full Scottish breakfast !!

Fabulous small hotel in a quiet residential area , yet within walking distance to princes st. The staff were extremely helpful . Great stay would highly recommend

Beautiful hotel, very friendly staff, amazing location