We have stayed here several times before corona. The staff is ABSOLUTELY LOVELY, however now the all inclusive packages and big families and intensive use over the years have caused a lot of wear and tare. They have done some updates however in my personal experience they have missed the mark. It needs to be modernized. But let me reiterate the personal and the restaurant is lovely, lots of options and also very accommodating towards gluten free , plant based etc

A fantastic stay in a lovely hotel

Really nice resort, staff were so helpful, pools were great. Kids had a fantastic time. Nice little touches having water machines to re fill bottles etc. very happy

Nice little family resort. Everything is geared towards kids. Our suite with a side sea view was very comfortable but the shower kept flooding the bathroom. The breakfast buffet was good but it ended too early. We had to rush to finish our meals by 10 am. Great pool and play areas for the kids. No beach nearby but there's a scenic trail along the coast. I wanted to do a workout at the gym but there was no equipment to work with. The dumbbells only went up to 5kg, the suspension trainer was missing one handle, the stability balls were deflated, and there were no strength training machines. There were a few cardio machines and light weights only, which were all in terrible condition. I guess nobody uses the gym. The all-inclusive felt like a bit of a trap. We didn't do it. The center of town is a 15 min walk away and there's lots of great restaurants. The beach is there and a marina too. You can connect to Ibiza town, Formentera, and other locations using the Santa Eulalia Ferry. We loved the boat rides and amazing views.

A lot of the staff were rude and unhelpful, except the outdoor pool bar staff.

Fabulous hotel,with lovely staff and an army of cleaners keeping the place spotless. Food was good & a good variety. The only criticism is the sun beds are very uncomfortable to lie on with a steel bar that sits at your lower back. The hotel also needs a designated smoking area. Unusual smoking at the main entrance.

The stuff at the buffet was unfriendly. There wasn’t a big choice at the buffet, especially not at the breakfast

The food at breakfast and dinner could be much better, lots was cold or the same

Lovely family hotel.

ADULTS DO NOT GO HERE! Only focused on kids... not adults at all! Food was good, rooms beautiful not a true all inclusive. Times with no food available. Rules to all inclusive changed depending onwhoyou asked.

Excellent for children. Lots of activities to keep them busy during the day. Rooms were clean and comfortable. Great breakfast. Dinner had plenty of choice but sometimes a bit bland. Overall great time and would love to visit again.

Our stay was amazing! Lovely and clean, great food with a friendly atmosphere. We were within walking distance to the harbour.

This is our third time at this hotel. We couldn’t fault anything. Rooms were clean and functional. Food was of a high standard. Would recommend to anyone wanting to stay in Santa Eularia

Great service from cleaning and hospitality staff. Family friendly hotel but the room was in a state of disrepair and the A/C did not work for 2 days. Contacted the hotel for some compensation and none offered. Hotels.Com have offered some small credit which is welcome. If you need A/C and rooms that are in good condition I'd look elsewhere.

Ok for a family friendly holiday but hotel is dated, poor towel and safe policies and is more of a 3 star plus than four.

The staff are outstanding always helpful, so kind and approachable, it was nice to see the senior management around who were also very friendly.

The positive: Very comfortable bed, clean, and great location. Convenient to market and beach. A little far from public transportation but still manageable. The not so good: All inclusive didn't feel that way because the advertised hours of operation for the restaurant/cafeteria were not correct and we missed out due to making plans around these hours. Food also was not all that tasty. Amenties were unavailable. Jacuzzi was broken, ALL of the equipment was broken in the gym and looks like it has been for years. Television worked only once in awhile. Apartment had dishes, pots and pans and guests are required to wash but you had to buy dishsoap and cloth at the market. All and all just "ok"

Lovely hotel - plenty of sun loungers, food delicious - air con in room rubbish had to sleep with door open all day/night - would be absolutely unbearable in summer! Even on full blast you could hear the fan but no Cold air with it one of the toilets off reception had faeces smeared on it our entire time there - could have been there months or days but it was there when we arrived and there when we left Despite being all inclusive we had to pay for renting a pool towel …. Not done that for 20 years even in a b&b hotel and expected to have bottled water replaced in room but it wasn’t Pool areas immaculate - large cleaning team every day and it was spotless Staff were lovely very friendly and great service - food delicious

Lovely hotel - perfect for families with younger children. Ours (age 8 and 11) were a bit too old for the kids club activities but if they were younger like have appreciated the disco and activities etc.

Nice hotel.

Nice hotel area, clean.

This was a beautiful family friendly location. The views are spectacular and the staff is incredibly friendly and helpful.

It was such a lovely week away. I was afraid to do an all inclusive but the experience positively surprised me. The staff were always so friendly. The food never got too boring. So much variety there and been enough to satisfy a tricky vegan. The kids (8 and 10) had a great time with the food and the swimming. They hardly got out of the pool. The location was great as well. Right next to a stony beach with beautiful water and very close to the main Santa Eulalia beach area which is lovely.

Tropic Garden is a very nice hotel that delivers all the basics really well. The staff are excellent - very helpful and professional. Food was very good. The pool area is also very good but gets busy with all sun longers reserved early in the morning. It's about 15/20 minutes walk to the sandy beaches and restaurants so this hotel suits those wanting to stay in the hotel All Inclusive

Overall a great stay! Reception staff might benefit from a workshop on customer engagement, such as, ‘ We hope you enjoyed your stay’… a bit of work on some ‘soft skills’; however, overall, a well- located hotel with superior-to-most food and entertainment.

Kids club and breakfasts were excellent. Room good. Staff very helpful. Drinks were poor quality especially spirits which were cheap knock offs. Coffee was dire too.

Great hotel for families with good sized rooms and

This is the 2nd time we have stayed at this property in a half board basis. We as a family tend to go on several small holidays each year and on this occasion we stayed 4 nights. The hotel was at full capacity and the room we were given was on the street side which we had no problem with. Unfortunately though, our room was next to some sort of generator which meant we were unable to sit out on our balcony and enjoy a drink because of the running noise. The main problem we encountered however was that the air conditioning in the room didn’t work well. At first an engineer came out twice and got the air con working but it never really worked well enough to cope with the heat and we got very little sleep the whole time we were there. The noise of the generator stopped is being able to open the door on an evening to let in some fresh air. We did wonder if the air con couldn’t cope when the hotel was at full capacity as it did slightly improve after the weekend when some people has gone home.

Everyone was friendly and helpful. The area and our rooms were clean.

great all round hotel for kids, families or couples. Food was fantastic and all the staff are very friendly. no faults at all with our holiday!

Overall beautiful hotel, large spacious room but lack of storage, no drawers at all which could easily be accommodated.

We were told by Expedia there was a beach within meters, yet the resort advised they had no beach and the nearest was a 15 - 20 min walk