We had a very good time staying at this hotel. The room was very clean and included air condition. Nice breakfast and staff. Calm and nice neighborhood, close to centrum but very steep and many stairs but that is to count for when you live on a mountain. Would gladely stay there again.

Excellent staff.very clean. Thank u ibtissam

Staff really accommodating if you arrive earlier than check-in time. 10 min walk from city center. Clean.

15-minute walk from Menaggio. Friendly service. Pool was very nice. Clean but a bit outdated decor. Hotel room was cleaned every day.

This stay was terrible, from the check in to the checkout … The time for the checkin was awful, they only allow it from 3pm to 7pm which is ridiculous for a hotel. We had issues getting to Menaggio and tried calling the property to tell them we were going to be late … no answers and when we sent a message, we received no answer. When we finally got there the staff were not telling us anything, we had to ask the question. In the room there was a tv but had no signal … why even put it at this point. The AC in the room was not working and nobody was able to do anything about it. The restaurant at the property was slow and the food was not good, they messed up our order multiple times when there was barely any customers. They also charged us for something we didn’t order. The staff was not helpful and didn’t understand anything, only one person was able to speak English. Finally for the checkout the reception was not even open when we left the premises. Such a bad experience with this hotel and will never book there again.

The staff are super nice and breakfast is the best.

Liked that breakfast was included but it you weren’t there early hot breakfast was gone.

The hotel stay was just what we needed. A quick walk to the downtown area (via sidewalks and stairs). But watch our for the relatively steep walk back. We had plenty of room, our car parked close, and a great view from our balcony. They have a great pool area as well. The staff was very friendly and helpful.

Had to unexpectedly pay €9.50 for parking even though well away from town center. This was first thing asked for on arrival. location a little out from town on a hill. hotel a little dated. Breakfast was acceptable

Beautiful hotel and pool. The food at the on-site restaurant was delicious and the staff were extremely helpful and kind. Will definitely be staying here again!

The property is nice and clean. The pool was great. The staff was very friendly. There is definitely not air conditioning. The room was hot. I thought our room included the “free breakfast” listed on the hotel website. AFTER my family of 5 ate the breakfast we were informed that our booking did not include breakfast. It’s €15 per person. Definitely not worth the money. They should have informed us of the charge before we ate.

I stayed here with my best friend for 2 nights. It is such a cute property. Sam and his family took great care of us. Sam speaks great English and is full of recommendations for the area. The hospitality blew us away! Thank you Sam for everything! Ally

Hotel Sonega was well appointed and very clean. The offered breakfasts were excellent with various choices for different dietary needs.

I like the location as it is in Menaggio which is the center . Easily accessible to go to VARENNA and Bellagio . Above all, the owner of Hotel Sonenga- Roger - is very kindhearted. We arrived late and he picked us up . All the staff in the hotel are very polite and kind . Room is very clean ; sheets are so white and the room is big . Breakfast is also great 👍 Stay in this hotel when you go to Lake Como . Perfect location to enjoy . From the balcony of our room we have a partial view of the lake which is nice . You can walk to the ferry station -it is a good exercise 😀 Ruby -USA

Roger, Sammy and staff were wonderful.

It does not get any better than the Lake Como area. So beautiful but our room was not air conditioned like booking stated so the room was very warm. Could not sleep the first night because of that. Asked for a fan the 2nd day and that made it better but the bed and pillows were very uncomfortable. Breakfast in the mornings were not worth the price. The son of the owner was very friendly and helpful

The hotel is quite nice but is a strenuous walk up the hill from Menaggio. Had some difficulties initially locating the hotel and checking in but the staff was helpful and got us situated nicely.

The hotel staff was warm and welcoming. The hotel itself had lots of character and was in a great location - easy walking distance to the main piazza. The breakfast was delicious and the staff was very accommodating. My kids loved the pool as well. Its also just a short drive to the Lugano hiking trails.

Very nice owner and friendly staff

Good value Hotel, a 15 Minute walk form the town. The views over the lake were spectacular and the breaksfast was great.Its a shame the pool was not available in May, as advertised (this was the main reason I booked here), but everything else was above expectation

Good value Hotel, a 15 Minute walk form the town. The views over the lake were spectacular and the breaksfast was great. It's a shame the pool was not available in May, as advertised (this was the main reason I booked here), but everything else was above expectation

Nice find. A little out of town staff very pleasant restaurant a little pricey Pool was a surprise and very clean

Nice find. A little out of town staff very pleasant restaurant a little priceyPool was a surprise and very clean

We paid quite a lot of money (just over £200 for 2 nights) for what we thought was a junior 'suite in hotel Sonenga. The photos make the hotel appear a lot plusher than it is. In fact it is very old fashioned and in need of a facelift. Our room didn't feel like a suite, it was just a large room with an extra single bed. Very bare tiled floors with horrid old pine furniture. There was a 1970s radiator on the wall with burn marks and a big unsightly water tank in the bathroom. The owner Roger was very sweet and helpful but he was probably the only good thing. With a baby and buggy it would have been good to know in advance that the walk down to the lake was all steps. Quite a challenge coming back up to the hotel with a baby and buggy. One last point, the swimming pool is across a road in a separate site to the hotel. Not far but worth mentioning. The location in Menaggio was good however but I was very disappointed with this hotel and would not recommend it.

The staff is so polite and kind. The room met the needs of our 5 family members. We were happy to find a place where we did not have to rent two rooms. The roads getting to this location are not easy with a large vehicle. The walk to the water front is about a kilometer and a half. Great pool and breakfast! Great place for the price.

Good location if you have a car. Reasonably priced for region. Pool situated in nearby restaurant, but this serves excellent food at average prices.

great hotel and pool etc - good value - definitely a good base to explore - bit of a pull up the hill from town though

Friendly Hotel - Nice Pool.Fair value For Money

Arrival and departures time is a problem. You need to time your arrival and departure around thier schedule. Seasonal schedule Meals are great across the street, i have only good things to say about thier Chef and Assistant