Air conditioning was like a jet plane all the time. The beds were rock hard. Pool was not maintained. Would not stay there again or recommend.

A wonderful location. We had a very good time.

An excellent hotel. Could not have asked for more.

Spacious rooms, pool area disappointing, average breakfast. Not recommended for the price.

The Parc Germano Suites sit on a west facing hill-side with excellent views of Lake Garda. The complex is about ten-minutes walk from Bardelino along a somewhat busy road. The grounds are well tended. The staff are exemplary and were professional and very helpful throughout our stay. However, we were disappointed by our suite and by some of the facilities. We stayed in a suite with a private pool for which we paid a premium. The living accommodation was sparsely furnished. The main seating was a sofa-bed with not additional cushions and therefore little back support. We ended up bringing cushions and pillows off the bed to make it comfortable to sit on. I think that the suite had once had a kitchen. We had the impression that this had been removed and the work poorly finished. Very limited crockery was provided in the room. And when we ordered room service it arrived with disposable cutlery and no plates. A very large plant pot which was empty and I think belonged to the outside display was in the living room when we arrived and we had to move this outside. The suite caught strong sun in the afternoon but there was only a small sun-shade bedside the pool making it difficult to sit outside. At this price point (over 2,000 Euro for six nights) I would have expected an awning or other shade. The gym was poorly equipped. The cardiovascular equipment consisted of one stationary bike, one treadmill, and one slightly damaged cross-trainer. What I initially took to be

Very pleasant stay

The property has a sense of serenity with beautiful views. Its location is excellent a short walk along the lake's promenade gets you right to Bardolino centre with beautiful resraurants and shops. Very clean and the staff are very helpful. Only negative is that the rooms are a bit dated and need an uplift with better decor. Saying that I would still choose this hotel if visiting the area again!

Hotel is very nice and staff is friendly. We did however experience issues with the room. Arriving late we found the room ready with a small gift and the jacuzzi turned on, so first impression was very good. When we went to bed we could not turn on the heating, and as it was late we decided not to call for a technician at midnight. It was a chilly night, but when we mentioned next morning, we learned that heating was managed centrally, and the issue was that they forgot to turn it on.. Next topic was the turkish bath not working. We had a technician coming wery quickly, and it appeared to work. When we wanted to use it the following evening, it did however only work for 15 minutes, and then went in error again. Spa treatments were nice and offered value for money. The indoor pool area was more like a swimming pool than a spa area with a high noise level and kids playing. The hotel surroundings, the view and the location is very nice, but we did not have the suite experience we paid for.