The shower head had lost all its nozzels so came out as a solid stream. Other guests had children who were running up and down the corridor and banging their door when we were trying to sleep. The rest of the facility is good and the staff were great (especially Samantha) and very helpful

Nothing to say, how excited can you get about a motorway motel, it does a joc

Very basic, in need of refurbishment, expensive for what it is. Would stay at a Wyndham establishment again.

We really appreciated helpful receptionist.

Found a stain on my quilt cover spoke to reception and they changed it straight away Apart from that a perfect night's sleep

Stay at hotel regularly. Checked in yesterday and spoke to gentleman on reception and requested late check out. Gentleman advised yes and had booked us untill 12:30 today. Verrrrrry rude cleaner banged on door at 11:15am telling me I had to leave as she had to clean. Explained that I had late booking and booked with reception. Still continued to be rude and told us to leave. Told us we had to get ready and go. Went to reception and pressed buzzer to complain and she came round the corner smirking and told me no reception available till 3 and made me very uncomfortable. Asked how I contacted a proper receptionist as this was an agreed booking and she laughed and said come back to hotel at 3pm and let me clean. Verrry disappointed as I genuinely like this hotel and use almost every weekend. Disrespectful cleaning staff that find it acceptable to be rude and smirk is not the cleaning staff you want to be working around paying guests!

Friendly staff , comfortable bed. Good breakfast with ample choice.

Outstanding hotel

It was perfect . Staff were amazing,slay!!

As a whole the hotel was okay it was clean and tidy. However I stayed for 3 nights and could barley sleep the matteress was well and truly destroyed the springs dug in and you sank straight to the divan base. One of the plug sockets was broken and didn't hold the plug in making it spark when you plug something in. The shower head was full of limescale and there was no towel rack.

Stayed in a family room when we needed a stopover near Glasgow at short notice. The hotel is no frills, but the room was warm, the beds were comfortable, the wifi was free and the staff were friendly. The decor was tired and other than the service station there is no catering available. This is perfect if you want a basic, comfortable place to stay. You get what you pay for. Would book again

Staff were friendly but hotel was very poor. The place is completely run down and dirty. Green slime growing around headboard. Black mould in bathroom. Toilet doesn’t flush properly. Sink surround damaged and dirty. Desk surface was sticky, I dread to think with what. No food available in hotel at all, I was directed to McDonalds next door or Costa (which closes at 6:00pm). Next morning when I was leaving, reception was shuttered so nobody to give feedback to. Very poor hotel. Better to sleep in your car.

Staff was friendly and beds were comfortable

Lovely hotel very clean b and nice staff

Noisey neighbours in room 109 Spoilt it the kid was screaming banging doors for hours

Easily the worst experience I have had having stayed at dozens of hotels around the world (I travel a lot for work). The rooms were unclean and unhygienic, the staff was unfriendly, and the facilities were lacking or broken. I had to apologize to my family for putting them through the ordeal of staying here.

NO SLEEP - no soft close on doors, doors banging up and down corridor all night. Too many noisy guests. One room had no cold water. One room had no fitted toilet seat. Only 2 sockets per room so had to unplug mobile to dry hair - hairdryer was useless. Rooms too hot and A/C not working. Book elsewhere if you acyually want some sleep

We stopped off to break a 500 mile drive to the north of Scotland. The hotel was satisfactory for this purpose. The hairdryer was broken but there were no staff around to provide a replacement. Overall, is was convenient and if we were to make this trip again, it provided an overnight stay.

Property matches the price paid, it was everything that we expected.

Quick checking friendly staff

I picked this hotel as it was central to where I needed to be for working. When I arrived after a long journey, check in was slow. I stayed for 2 nights. The wifi did not work the whole time I was there, which meant I could not work once I had finished the job I was on. The bathroom was horrible, didn't feel nice at all and was so old and marked. Went to wash my hair and the shampoo was completely empty which I only found out once I was already in the shower... Hairdryer smelt like it was burning and again was so old. It did singe my hair so stopped using it. The room was okay, beds were fine. Hallway smelt of weed. As a lone female traveller, I didn't feel great about being here if I'm honest, which is a feeling I haven't experienced before. I wouldn't have minded but for £213 for 2 nights (£107 per night) I would have expected it to be a bit nicer, but even the basics weren't there. If I'd had paid £60 a night, I would have accepted it all, but not at the cost I paid. Not okay. Sadly means I wouldn't go back, which is a shame because I work away a lot, and having an electric car I often stay in hotels at services for ease of charging.

Awful nights sleep. Doors banging all night, just come from a similar hotel who thought enough of guests to fit soft closers. Right through to the early hours jut nodding off and bang. As for cleanliness. Took a photo but cant upload of funny sign that says cutlery goes in dishwasher beside the filthiest tea spoon you could find, luckily I stopped short of putting it in my hot Chocolate drink tub or the lot would've gone in the bin. Awful.

The stay was perfect for what we needed, which was a quick overnight stay on our way further north the following morning. The hotel is basic, but clean, although a little dated in the bathroom with a couple of cracked tiles etc. The staff were very welcoming and friendly. The hotel was a little bit noisy due to the lorries going past the back but closing the room window blocked out most of this noise. We definitely stay again if repeating the same journey

The room just did not feel clean every surface felt sticky the mattress was uncomfortable very soft and big neon billboard outside in the car park stopped the room from going dark

Bed was broken and small in size. It provided no support whatsoever and we constantly felt like we were falling off it. Most lights didn’t work. Wall had excessive damage. When opening the tap for the sink was always soaked from stomach to feet. Needs a big renovation.

I really enjoyed my stay had a good rest and getting out for a walk round Strathclyde park 10min away and over to Hamilton just close by to for the vue

Was clean and tidy rooms. Location was decent. Only down fall was one of our rooms had no hot water and we was offered a gift voucher per night but kept telling us to go to a manager when we asked for the second one so we didnt get it as no manager was on. Overall we was happy with the stay.

Fire alarm went off 7.50 Complete power failure shortly after. No shower no food no lights! Very disappointed

The property needs to be fixed up. There was tape on shower head but that didn’t stop water spraying out the side. There was dry blood under the strip of clothe at the end of the bed. There was no little fridge and the bed we’re very very soft. But Kayleigh the receptionist was very helpful and delightful.

We werr worried walking up the stairs as the carpet was ripped and plaster and paint coming of the walls. We got to room 19 top of the stairs although there was a lock it looked as though someone had broken in The staff especially Rosie were fantastic and tried their upmost to keep the place clean and tidy but it was a very tired building.

The staff were helpful and courteous.

Room was clean bed linen was freash best nights sleep in a long time