Lovely room! Ceilings in dormers a bit of a challenge for my husband but not for me. Very well appointed. Staff couldn’t be better. Front desk young woman with dog named LOLA was especially helpful and delightful. Wish I’d asked her name. Great location for us. Highly recommend!

We had a suite which was very nice! The only suggestion I have is to have a cart for luggage when the staff is bringing luggage from the street to the lobby.

We were a bit disappointed. Check- in was a bit torturous; we left our bags to be stored and they were still in reception when we came back 4 hours later. Breakfast was average although the staff were really good there. Overall it was pretty expensive for what it was, and we wouldn't stay there again.

This property had a great and attentive staff who made the weird hours of my stay work and still managed to provide me both dinner and breakfast.

This hotel is a gem! The location is superb and the hotel is magnificent. The property is well kept, with an open courtyard, restaurant, and a couple of bars to choose from. The rooms are well decorated, very classy and comfortable. Bathrooms are clean. The staff are A . Super friendly and helpful. Cannot wait to return to Edinburgh and Hotel du Vin.

I would have given 5 stars if only rating the hotel. I gave 4 stars because of the 3 star experience with the restaurant. The hotel itself was terrific. The staff was attentive and wonderful. The room was charming and well equipped with upscale amenities. The location was excellent and within easy walking distance to attractions. If stairs may be an issue to some, it would be important to request a room accessible by lift. We were on the third floor in a section of the hotel that allowed us to take the lift for 2 floors, but then we needed to use stairs to go up another flight. Fortunately, they have an all night porter who was able to help with our luggage at 4am as we had to catch an early flight. Unfortunately, the restaurant was disappointing. When we dined, there were only three other tables occupied. We ordered cocktails which took about 20 minutes to arrive. We ordered the Chateaubriand with a bottle of Malbec special. Portions of the meat were so tough that it was actually hard to cut with a steak knife and a couple of my bites were impossible to chew The stated salad was a disappointment and consisted of some kind of small green garnishment on the plate. When the check came, I was surprised by the added service charge for the cocktails. We would definitely stay at the hotel again, but would dine at one of the other nearby options.

Property and staff were fantastic hosts for our stay!

The Location was excellent but the neighbourhood no so great. Breakfast was very good, but not many places around for dinning

A very clean and commodious hotel. I highly recommend it!

Kate and Mayan and Andrea were so helpful and accommodating and the room is very comfortable. The bar is an excellent wine bar with a knowledgeable bartender who is funny and personable. The building has a lot of rich history (just ask!) and is very well located for all the tours u went on.

A great place to stay, especially during the fringe festival, as it is in the center of things in the old town. Very comfortable patio, lounge and restaurant that offers an quiet escape from the crowds. Our only complaint was that they were apparently quite understaffed in their restaurant and bar/café area, and many of the staff appeared inexperienced. With the exception of breakfast, we often had to wait a long time for any service.

I was very happy with how helpful the concierges Kate and Mayan were. They were incredibly helpful and kind and made me feel welcome. The hotel is perfectly located to walk to many attractions like the vaults cathedral and the fringe

Great location. Service was not great considering the price of the rooms

Lovely hotel with great amenities. Good location in the old town.

Excellent hotel and staff

We had an amazing stay at Hotel du Vin. It is a great location. All our interactions with staff were great. Shout out to Sam for being very kind.

From the minute we arrived the staff was so friendly and accommodating. The rooms and the common rooms are welcoming and lovely. Location is superb! We walked everywhere. Breakfast was delicious and hot breakfast available too. Opt for breakfast included pricing. I think it is well worth it. We left early one morning and they brought breakfast to our room and that was even included in our rate.

There was great attention to detail on the check-in process. The young lady at the front desk made me feel like a welcomed guest, and walked me to my room, and explained the features in the room. That set the tone for the rest of my stay. Great first impression.

The only thing that I could suggest to improve is the air condition when is summer. Everything else was wonderful!

Staff was friendly

Air conditioning did not work in our room. Our room was like a sauna. Nothing was done to fix the problem & we were told by the front desk that nothing could be done. .

We had a wonderful time in Edinburgh and our hotel was lovely. What I really appreciated was the fact that they were able to accommodate us for an extra night due to our flight cancellation. Additionally, we had an excellent dinner the last night we were there.

The property was easily accessible to the Royal Mile and other attractions while not being in the middle of the 'chaos'. It was very quiet. The staff was extremely helpful and always courteous. I would highly recommend this property and would book here again.

Awesome Hotel!

Amazing property!

Lovely staff and room. Super convenient location.

Amazing service throughout but server at breakfast surpassed herself given she was working alone in a busy restaurant. Room was very plush and comfortable. Needed the fan though as it was uot

Easily accessible, good service, appreciate them having a room last minute as our flight was cancelled

Hope to stay here again for the convenient location, luxurious accommodations, delicious meals, and very kind and helpful staff.

Any one who stays here will not be disappointed and the service was excellent highly recommend it

Great Service, comfortable rooms. Super cute hotel.

Super friendly staff! Enjoyed everything about hotel!