We haven’t checked in as we lost the cruise due a taxi strike and we got to the port 20 mins later than the cruise boat was closed and capt didn’t want to let us in, Expedia never sent us tickets or itinerary and nothing so max cruise was asking to contact u we r in spain now trying to catch the second city of the cruise however is unacceptable form Expedia the coordination to the cruise, I’ve sent an email to complain and haven’t heard anything from Expedia, I demand compensation for hotels and flights we have taken as this is not comunication from Expedia

CORDIALI,PULITO. ARREDAMENTO UN PO' DATATO, SCARSA VARIETA' DI CIBO E POCO PER CHI HA INTOLLERANZE ALIMENTARI

Arrived after midnight and the reception desk informed about overbooked hotel. So I had to go to another hotel 20 mins away for 1 night. This hotel was okay. But had to checkout next morning at 9.00 am. Checkin in the origin hotel was at 2.00 pm. The room was disappointing. Balkony without any view, nearly no daylight and toilet smell. Half board used only once. Breakfast sufficient, dinner was not very well. In total I would not recommend to stay there again.

Not a place to rest. The pool area dominated by partying teenagers. Mediocre food. Indifferent service. Very touristic zone.

Hotel service and food good, but hotel is old and they have problem with heating.

Good food and value for money, near the beach. Staff work hard and friendly

Staff very rude. It was overbooking at the hotel and staff ignored me. Staff give a choice: reacomodation to another worse hotel or sleep go away sleeping outdoors. Expedia didn't help me. I were speaking with expedia 1.5 hours and it didn't help. I was living in bad hotel at the ground floor.

supposed to be entertainment there was nothing.reception staff were excellent very helpful.area was ok close to beach and shops.also not far from palma.one of the staff who worked in the restaurant and bar was a real character she had people laughing.food was ok.great roof top pool.good for watching sunset.also good view of coast

Hotel nice but wrong clientele rowdy groups of Germans and Spanish youngsters

In keeping with many of the previous reviews , I must point out to potential travellers that this resort has become a bit like the 'The Magalluf for Germans' (I was here 25 years ago, and it was nothing like it is now) However , there are many, many, plus points I'd like to also point out , that might just sway you back in favour of going :- Hotel - Is relatively modern in style, and kept very clean and tidy. All staff (reception, dining, cleaning, bar) work extremely hard . Rooms are spacious with a decent balcony (though not much of a view) Large bathroom with walk-in shower , and hairdryer. Food - We found the standard to be pretty good - plentiful, fresh, and varied . Restaurant can get a bit busy at times (some of the younger folk tend to move around in large groups - if 2 or 3 groups come in it's a bit of a tsunami !) Facilities - Lovely pools , especially the rooftop one (no bar up there though) . Bar in lower pool is OK , as is the one on the ground floor which opens up at night. Entertainment is pretty low key (bit of bingo, karaoke, singer etc) Surrounding area - The immediate vicinity is not much to look at , but you don't have to go far to find what you're after - go down to the (lovely) beach, turn right and you will quickly find yourself in a 'blitzkreig' of large groups of German guys in the same T-Shirts drinking lots of beer inside or outside of German pubs singing German Songs.......whereas , if you go down to the beach and turn left you will

In keeping with many of the previous reviews , I must point out to potential travellers that this resort has become a bit like the The Magalluf for Germans (I was here 25 years ago, and it was nothing like it is now) However , there are many, many, plus points Id like to also point out , that might just sway you back in favour of going :-Hotel - Is relatively modern in style, and kept very clean and tidy. All staff (reception, dining, cleaning, bar) work extremely hard . Rooms are spacious with a decent balcony (though not much of a view) Large bathroom with walk-in shower , and hairdryer.Food - We found the standard to be pretty good - plentiful, fresh, and varied . Restaurant can get a bit busy at times (some of the younger folk tend to move around in large groups - if 2 or 3 groups come in its a bit of a tsunami !)Facilities - Lovely pools , especially the rooftop one (no bar up there though) . Bar in lower pool is OK , as is the one on the ground floor which opens up at night. Entertainment is pretty low key (bit of bingo, karaoke, singer etc) Surrounding area - The immediate vicinity is not much to look at , but you dont have to go far to find what youre after - go down to the (lovely) beach, turn right and you will quickly find yourself in a blitzkreig of large groups of German guys in the same T-Shirts drinking lots of beer inside or outside of German pubs singing German Songs.......whereas , if you go down to the beach and turn left you will

First impressions - hotel reception area was always kept clean and tidy. All staff were helpful and friendly. Twin bedded room was average size - the wardrobe could do with having more hanging space and the Safe should have been positioned on one of the shelves NOT in the hanging space. Nice big patio doors in room - but would have been better with vertical blinds not 1 curtain as each balcony is overlooked - When the curtains are open to let in the light there is NO privacy. The rooftop pool was small with no facilities to get refreshments. Room cleaners did a good job - towels changed when placed in the bath each time and toiletries replaced as used. Room would benefit with Tea/Coffee making facilities and a small fridge as standard - not a charge of 39 euros. All inclusive - Breakfast, Lunch & Dinner - both of us were able to find something to eat at every mealtime - sometimes the meat wasn't great quality but edible. There was fresh fruit every day for dessert along with various puddings, cake, jelly, pannacotta, rice pudding and ice-cream. Isabel was friendly and the lady who kept replenishing the food trays worked very hard. The bar area is quite small. Drinks - only 2 plastic vending machine type cups allowed per person - these were used for all drinks. Hot chocolate machine did not work once and when ordering hot chocolate and brandy it was classed as 2 drinks - so had to queue again for partners drinks.

We just stayed there one night after going to Aqualand (800m) Good location . 3 streets from beach. Jose in reseption is one of the nicest person that I met in Mallorca and very helpful. Mostly groups of young people bur also couples. Near the teens party beach in El Arenal, much waste and empty bottles on the beach but next to it is very nice and clean beach with very nice sunset. Young people partying and drinking on the streets and beach at night. I heard them when I was going to sleep but it was ok. I could sleep and we were only there one night so it was ok. Dinner was nothing special but paella very good. Breakfast was ok. Low price hotel so you get what you pay for. Over all just good to stay there for one night.

1. Comfort: We had air-con the first night and it was quite alright. Second day back after spending the day down the beach they have changed the air-con to hot air only. Hot air in the last few days in April! I slept with a sweaty back at 24'c out! We requested them to change it back to cold air and the receptionist told us to "just turn the air-con off" if it was hot. Well the air-con has hot or cold air settings built in I dont get why has it got to be hot air only, this is so backward! 2. Noisy: This hotel has 90% of its guests as Spanish seniors. They hold activities in the lobby at night and it gets noisy! With balcony door shut (we lived on 4/F), we could hear them talking all the time. Also, it faces a road and a bus stop we always get waken up by 7:30am, and you know what it means, no air con and cant open the doors, it was horrible! 3. Bedding: Pillows were horribly flat, make sure you request an extra 4. Location: 3 mins walk down to the beach and all the pubs, it was really straightforward and no map required 5. Food: It was alright, would not wave about it, wish I knew drinks (even juice) was not included for half board 6. Pool: Loved the rooftop one, the other one was quiet. I wish the bar was open though! 7. Reception: The lady didn't speak English well but it was enough to communicate. Otherwise the two other male staff were extremely friendly and cheerful! 8. Shower: Temperature isn't stable - gets too hot and too cold randomly

It was ok. My first trip to majorca the shoping is close the beach is close. No complaints. I really liked the roof top pool. And food was good to.

Probably is an upper 3 star. The lifts are somewhat dated and small but otherwise the amenities are good, with a medium-size deep pool on the roof. 2nd storey pool and environment are also good as are the meals. Only drawback was that, although the booking specified a room with balcony, it was without balcony and small. This was because of heavy booking and being only a single occupant. The beach area is very crowded and noisy at night compared with the Northern half of Playa de Palma Beach.

I didn't first quite get what I expected - I thought I booked a room with a balcony but there wasn't any balcony. The staff was very helpful and in the end I was very satisfied. So big thanks to the great stuff!

Great value, close to the beach

Stayed for a weekend with my daughter, hotel was very average as was the experience, the two pools were nice and the beach was lovely and close but the only downfall was the poor food

Clean tidy comfy for the price of a single travler very good

Excellent value if you want a clean stay and good food! Staff are all wonderful, hotel is run efficiently, meals are very good for an 3 star all inclusive, including salads and fruit every day, cooked breakfast and meat/fish/vegetarian choices at lunch and dinner. Tea and coffee machines arent that good. Wine and beer on tap at lunch/dinner. The red wine is nice! Very clean restaurant, plates, glassware, cutlery. Rooms are large and some have a sea view, clean, basic, not luxury but all you need with toiletries and cleaned daily. Pool and pool bar with sons sunbeds. फ़्लैट screen tv, mainly European channels. A mixed clientele, with a lot of youngsters so the hotel can be busy and noisy! I liked it, but the noise may bother older guests or families so ask for a higher floor. The hotel is not beach front as its in El Arenal, but only 5 minutes walk from the beach/promenade/harbour with a bus stop to Palma right outside and a bus stop to the airport 5 minutes walk away. Local tourist shops and restaurants all closeby, mainly German. Wifi is €15 a week. Overall a great stat and I would recommend it!

it was a nice stay

Cons: It took over an hour to check in and didn't get the room until 4 hours later. Too many drunken kids can't sleep at night. Pros: Hotel staff, service and location.