Check in person is WAY too slow. Can not multitask. 2 people ahead of me took 1/2 to check in.

Great stay for Girls weekend away.

The staff friendly and helpful.

Room clean, need to add more on breakfast menu

Great location to gardens, lake, histrionic buildings and farm

The staff was amazing and very friendly even when they were dealing customers who complained and constantly asked for a discount. The manager was great and very patient. The entire staff was always friendly and helpful when we had questions. Would definitely stay here again.

Initially I thought the pre-checkin was a good idea. We had 3 rooms. However, when we arrived, we still had to present credit cards. One room was double charged. Also, the beds were never made, one day the trash was not emptied, we to ask for toilet paper.

We had an outstanding experience! Clean, safe and quiet. We also liked that there was an Aldi's close by and a beautiful 7 mile trail.

The pool was cloudy and not swimmable for us. The staff was friendly and professional. The hotel is a good value. We'll stay here again if we're in the area.

We stayed at Microtel as overflow for our family while we visited Keuka Lake. We appreciated the breakfast each morning and really liked the coffee. Although they seemed to be understaffed, they were polite and helpful and very friendly. It is within walking distance to the grocery store and local shopping. We also discovered pickleball courts within walking distance in a local park and played every morning that we were there. There is plenty of parking. I would recommend staying there.

Breakfast was disappointing. It took 3 days to get the room safe unlocked because previous guests left it locked. Staff did not interact with guests. No good morning or are you enjoying your stay or do you need anything. Cleaning rooms at 5pm is unacceptable. After 2 days I had to get clean towels myself. I know is traditional to leave a tip in the room but I felt no reason to do this.

Clean and well maintained,

We were on a mini-vacation in Penn Yan for three days...Finger Lakes fun and wine! PY Microtel is right in town near restaurants and shops and Art Center.

Nice hotel; good value!

Friendly & knowledgeable people

Everything was great, the room was clean, nice hotel!

nothing further to add

Check-in staff were friendly. Room was not cleaned when came back late at night. Front desk indicated that they were short handed.

Very clean, comfortable and spacious rooms! The breakfast fare was okay, but not as good as some of the other hotels, but handy and convenient, nonetheless! Would definitely stay here again!

Everyone was excellent and the place was clean

Too much foot traffic from the bars nearby.

I stayed there two nights with two rooms. Everything was fine we checked out and then booked the next night because we did not finish the job in the area where we were working. So once I booked the third night with two rooms through Expedia we got to the motel and they put my other guy in a dirty room and had to move him. When I got home from this stay and mind you this was back on the 27th of June it is now July 4th. They had charged my card the full price for two rooms beyond what expedia charged me. Thinking it was a simple mistake, I called them and politely asked that they fix it. Instead of fixing it they charged me two rooms again at the full price. So now I have paid for four rooms that were paie for it originally through expedia. So now they have $450 of my money and they cannot seem to get it rightThey are very incompetent and need to be fired including the freaking management. I went to my bank about it because microtel in Penn Yan said that it was my bank's issue. There's no reason my bank should be involved. However I did go to my bank even though the problem is on the microtel side. The bank told me that it was a microtel issue. If this does not get resolved very very very very soon I will start legal proceedings and most certainly make it known to all of Penn Yan possible and the microtel system that these people stole my money. All I want is my money back that they charged me beyond what I paid Expedia.

We moved 3 times. First room we received was not clean, second room tv did not work. The room we finally settled into, the springs in the mattress was no good.

Clean and quiet

It was well kept.

We enjoyed our stay, staff was very friendly and helpful.

The staff was really nice and helpful. Everybody went out of their way to make us feel comfortable. Very clean, good breakfast. We enjoyed the indoor pool. Walking distance to restaurants. I totally recommend it and I would definitely return.

The list of issues is too long to print here. Sooo disappointed. All seemed to be management.

Cleaning was not good, bath has yellow mildew, and hair in sink.

Rooms were comfortable, and extremely clean. Some street noise (big trucks driving through late at night/early in the morning). The breakfast buffet was "underwhelming", so we ate elsewhere.

Staff was friendly and courteous.

The staff was courteous and friendly. Especially the woman that checked me in on Wednesday afternoon. She works the 3-11 shift.