The place was very close to restaurants and the beach. The staff never bothered us to clean the unit they cleaned it while we were out. The place had a little kitchenette but we didn’t get kitchen towels until we asked and we were given a hand towel haha it worked.

Great property. Walkable from the ferry and everything on the north end but just outside of all the noise of the north end bars/restaraunts.

First and foremost, the staff was all very kind. The view from the room was beautiful, even the shower had a beautiful view. It was amazing watching the sunrise from bed and hearing the waves. If you choose to stay here I would recommend renting a golf cart, even though it is not extremely far from everything, it is at the top of a small hill, and about a 15 minute walk from North Beach. I loved the balcony, but it was absolutely covered in bird poop, including the furniture. I know they cannot control that but I do feel like it should be a part of the cleaning process/room maintenance. The wifi was spotty at times so I would not recommend relying on it for a work trip. My biggest issue was the horrible water pressure in the shower, it was basically a trickle and extremely difficult to wash my hair. And the hot water only lasted for 5 minutes so my showers were extremely rushed or I would end up freezing, which is not fun on a beach vacation when you need to wash off sand or shave your legs, etc. The AC worked well, the bed was fairly comfortable. But because of the shower/hot water issue I would not choose to stay again.

It is our first time on Isla Mujeres and we stayed here for 5 nights. All of the staff were wonderful and kind. Our room (standard room #4) was large, bright, and clean! Unfortunately the bed was a quite hard and I would not want to have slept on it longer than we did. It was also incredibly loud with people passing by on their scooters and golf carts, but only from around 9am to 9pm. The rooftop view was stunning, and I appreciated the 12-15 minute walk into town along the seawall. All in all would definitely recommend! P.S. if you need an extra blanket, just ask. Also leave the boiler on for 10 minutes before taking a shower and you'll be good to go!

Our suite (#6) has a gorgeous view of the sunrise over the Caribbean Sea. Bright room with spacious balcony. Laida (staff member on site) was extremely friendly and helpful.

Great view from room 6. See the sun rise and shade in the evening. Very large walk in shower and everything worked as it should. The bad is the old louvered room doors that let all the sound from the rest of the house in and any sounds coming from your room out. Properties near Villa Elena are rundown and some are even just piles of old building materials.

This place is amazing. the service was excellent and the rooftop terrace was a huge perk. we were up there every night. h

Nice location and nice hosts