Wifi signal was very poor and the connection was dropping off randomly. Whilst the mobile signal in the area was poor as well, we were left out without the robust internet access. When having dinner at the restaurant, we wanted to get a bottle of wine. Unfortunately, we were only allowed to pay by cash (!!!) and the nearest cash machine was a long walk away. As a result, we had to give up having wine. On New Year's morning, the dining room was very full and we had to wait for the long time to get a free table. The service staff were not attentive at all, and they didn't help people find their seats. Perhaps it's worth introducing booking slots for breakfasts so everyone can sit comfortably? We have hardly seen any guests wearing masks inside the hotel and the staff weren't wearing them either. We were asked if we are vaccinated while checking-in to the hotel, but we were not asked to show any proof of vaccination. We stayed in the apartment which had no lift to get to and we had to carry very heavy suitcases up the stairs. Disappointing.

Mi estancia fue magnifica. El personal muy atento y simpático. El lugar esta muy bien localizado y con cuenta con una entrada privada al aqua park. Repetiría.

Fantastic hotel with great location and breakfast. The only drawback was a lack of English with some of the staff but they made up for that with a great service and cheerfulness.

A great hotel. Located in a good area. Nice breakfast. Free access to the aqua park.

Basically a pleasant hotel, a quarter hour walk to Krupówki Street. Recommended hotel.

Walking distance from the centre, parking space for car; free access to the Aqua Park