Beware of hidden fees with extended hold yikes we were charged an extra 86.77 that they claim was a pending charge for incidentals after they charged us 100 for incidentals and they not say it’ll take 5 days to return it. I’ve never had two incidentals charges and especially one for such an odd amount. We were told only the parking charge was staying so we shall see. Sheets were dirty - we asked for new ones and they gave us wet ones too. Never stay here they try to rip you off and hope you don’t notice it.

Excellent place to stay with kids and the staff is friendly.

3 children 4-8 yrs old. Loved water park and dance party. Nice room. Would stay again

Everything was awesome!

It was our first visit and we had a great time! We’re already booked to go back.

The Dust In The Room Made My Stay Very Miserable! My Son Sneezed All Through The Night. The Bathroom Was Dirty But Besides Those Issues, The Water Park Was The Absolute Best. Won’t Be Returning Anytime Soon Though.

The water park area is very nice and very kid-friendly. The kids always love it. The wave pool could use some cleaning along the sides. Check-in takes extremely long. I wasn't able to complete pre-checkin at the kiosks because I booked through a third party. Most of the wall hand sanitizers were empty and never refilled which is horrible because germs can very really spread in a place like this. The wrong sized sheets were in the closet for the sofa bed so my toddler had to stay up for an extra 2 hours waiting for housekeeping to bring us the correct sheets for the bed. That was rough because he was exhausted from playing at the water park all day. The food is very over priced and basically just fast food.

The only issue that I have with this location is the line. When I say the amount of time that it takes to get individuals through that line is absolutely preposterous!! I literally stood in line for 50 minutes with only three people in front of me. There should never be less than poor people at that front desk How long those individuals take to get you situated especially when you've already done everything online. They kept offering the kiosk, but end up having to come right back over to the line even though they were directed to the kiosk saying that individuals would assist them. So the kiosk is not foolproof or as helpful as intended to be. That stuck out above everything how long it took to get in there. The facility itself was nice, the amenities were nice, the room was okay but it would be better to have actual comforters and not thick sheets calling them comforters on the bed We were literally freezing and had to cut on the heater because the blankets were so thin. Other than that it was a good time. Just a petty side note when they tell you that those $23 fries will feed three people I don't know what kind of people they were referring to it was a small tray with minimal cheese minimal meat and piled high with dry fries. Hard pass for next time.