April was very helpful and attentive

everything

nothing

very secluded and away from traffic

noise of some of the guests

We requested a handicap room when we booked our room last week. I have limited use of my left leg. Getting on & off toilet or in tub was extremely hard for me. Getting in the bed was hard for both my husband and myself.

We did not get what we requested. We did not complain since we have no idea if you have bigger bathrooms. I let the lady at the front know before we left.

Great location and great staff!

I liked everything about my stay. The staff was great. Nia and Lisa at the front desk were really engaging. My room was clean. The bathroom was clean and well-lit, with all amenities full stocked, such as hand soap and body wash. The bed was super comfortable. Breakfast was well put together. I also enjoyed the manager's reception on that Monday. I will definitely return to this Holiday Inn Express when I am back in Lagrange. 😃👍

Honestly, there is nothing I didn't like. I have one minor recommendation. With the bed being so comfortable, I think the pillows could stand an upgrade to the comfort of the bed.

breakfast, Lobby area

Good staff

I reserved a handicap room. The room I got was for hearing disability. The hotel only has one room for mobility disability. I was disappointed. I could take a shower until that one room was vacant. Thank goodness the room was available the next day. The shower in is room needed work on the floor.

clean

location

Staff was friendly.

The 4th floor room I had was musty, almost like a mildew smell. Found a live roach in the bathroom. There's only one ice machine and it's on the 1st floor.

Nothing

The lobby, elevator, pool and hallways were dirty