Hotel staff are all very nice. It's great they have their own parking lot with self parking. Rooms are quiet however the building is showing its age and the room especially the washroom was quiet dirty.

nice hotel. nice area.

Needs renovation and updating. Cleanliness has to change.

Graduate hotels are always fun and nice as they promote the 'team' in that city.

Checked in earlier in the evening. Unfortunately my room was quite hot (on 11th floor). The person at the lobby said the room should cool off by the time I got back from dinner and going out. Fast forward to much later that same evening…the room was still the same temperature; and did not cool off at all. After a room change (second floor) and waiting for over 30 minutes, which I was told would be an appropriate amount of time to wait for the room to cool down, I decided to just try to sleep over the covers instead of try to move to another room and start the process again. It feels slightly cooler than it started. But it’s literally 4:36am and I have a flight in the early afternoon. So this is not ideal at all. I wish I could have come into the hotel and the room felt like a normal cool hotel. The people at the lobby were very nice; it’s just the rooms that are warm and stuffy.

Was sold a suite and got a one room hotel room.

There was a huge issue with check in, everyone had to wait on rooms, not sure what was going on but I have to take my meds at a certain time and was feeling woozy. My daughter also needs her meds at a certain time but mine was more dire. I went to the front desk and asked for help, the woman with the pulled back pony tail was able to help us. She was so awesome, got us a room so I could take my meds and feel better. I wish I had gotten her name! I hope she sees this cause I want to thank her personally. Whoever she is deserves a raise for dealing with whatever mess was going on with professionalism and grace. Thank you again!!!

Excellent hotel

Great

Loved my stay. Super clean and comfortable, friendly and professional staff. Only thing is we asked for extra towels and coffee and didn’t get them same-day, and we could hear our neighbors, but otherwise an excellent stay.

Room not ready at check in time

Only complaint was a special request that we were told would happen and didn’t. I dropped off something special to be waiting in my daughter’s room when she arrived and it wasn’t delivered until she told me it wasn’t there and I called about. It was delivered after my call, but really ruined the surprise.

I had higher hopes based on many positive reviews, but housekeeping every three days just doesn’t work when the level of service wasn’t great upon arrival into the room. It just all seems dated & grungy. And while the front line staff is effective, the bro vibe gets old fast. And what is up with the stained liner in the pool? Sorry Graduate, but just not feeling it.

I always love staying here as the staff is so nice and the building is well maintained.

The decor was so charming. Location perfect and the staff super friendly.

Great atmosphere and really embraces U of O spirit

Great staff, super cute decor great location!

It was a good experience overall

Comfortable room in a hotel well situated for walking downtown and to the University of Oregon. Decor somewhat dated. Lobby and adjacent restaurants are noisey because there's no sound abatement. Bare floors are part of this.

Must stay!

I recently stayed at the Graduate Eugene hotel and unfortunately, my experience fell short of expectations. Here are the key points: Room Cleanliness: Upon arrival, I discovered black hair on both beds and even a half pill on one of them. This was quite unsettling. Front Desk Assistance: The front desk staff promptly moved us to a different room and provided dining vouchers. Kudos to their responsiveness. Vouchers: Although we didn’t use the dining vouchers, we returned them in the morning and asked if they could be applied to our room rate. We were assured this wouldn’t be an issue. Lack of Follow-Up: Despite the assurance, we never received an email from the staff regarding the adjustment to our room rate. Booking through Expedia: Unfortunately, due to booking through Expedia, we were informed that no compensation could be provided.

Changes were hard. We’ve been charged twice. Staff was unfriendly and we didn’t receive VIP ammenities

Fantastic stay !!!

Super fun trendy place. Great employees. Fun vibes

Not what I expected for $255 a night. I felt like I mostly paid for the decorations. My bed sheets had stains, water pressure in shower was wack. If I hadn't paid so much for the room, I would have probably been stoked. It just doesn't seem like a good value for the money, not to mention the additional fees for parking and wifi. Location is good to explore if you're staying for a few nights, but for a one night stay, it's very lack luster.

Old building. Good view.

Super comfy beds, very clean rooms with lots of towels. Good coffee and attentive valet. Would definitely recommend this hotel to anyone!

I appreciate how clean the room was. It was a very Nice stay.

Great place to stay when seeing a show

Nice hotel in good location

Graduate was very unique! The room was very nice, and the hotel restaurant serves great food!

Excellent hotel!