Great place, super clean and all the little details seen to! Highly recommend

I stayed in the “ Secret Garden “ room. It is situated on the top floor and lovely and quiet. The room is AMAZING. Its near to a lovely little park which is a one minute walk which leads to shops, bars and restaurant's. There is no reception at the hotel however there is a telephone number to call, and i called as i wanted a late checkout and they were really helpful.

The TV wasn't working properly. We were disturbed by the fire alarm going off, fortunately not that early in the morning.

Staff were not at all polite or interested. Place was clean but noisy .

Very nice hotel - everything I needed and perfect service.

Stay was lovely apart from the very loud kitchen staff i heard this is a separate business but there was no repect for guests stayed there as was there early in the morning been very loud

I was pleasantly surprised how good the property and my apartment was. Admittedly I was unexpectedly upgraded but I imagine the other apartments were equally spotless and comfortable

Lovely clean room, well presented and with good facilities. Self check in was easy, and the housekeeping was excellent every day. Will use again if in the area.

My first time in this kind of accomodation. Very easy to access, clean, pleasant, close to town centre. I'd sray here agsin.

Wonderful room but food at Aven restaurant downstairs was sublime! A real hidden gem that deserves many more plaudits!! I will be going back!!

As a self service site, its a bit "odd" initially but the communication pre arrival was clear and easy to follow. Lovely location, very near main high street and the station (10 mins walk radius). Accommodation is spacious, modern, well appointed and comfortable. Only slight negatives are WIFI is pretty slow and although the nature of the hotel is very quiet, any corridor noise is very audible. Good shower and water pressure.

Lovely bright clean apartment

Tip top. Clean, as advertised. Easy access. Well situated. Well appointed.

Booked last minute, very easy check in instructions. Room and facilities were great. Perfect overnight stay for a wedding in the area. Also a very short walk from the centre and train station!

Amazing place, would come here again. It’s even better than the pictures which is a first. The rooms are nice and secure. The lodge apartment was very spacious and has all the necessary things you would need in a hotel like an ironing board, iron, kitchen utilities even Netflix on the TV. The rooms were very clean and the self check in and check out service was also amazing. The only thing they could improve on is adding bins in the actual bedrooms and making it more clear where the free parking is. But those are just the most minor changes. I would rate this place a 10/10 and would come back with my family again. Thank you for exceeding my expectations by far the best hotel experience I’ve had.

We stayed in the den. Such a cute and well designed room. The stairs are a little steep going up to it as it’s in the loft but such a stunning room. Looks new renovated and such a Lovley and clean room. The little touches Make it such a pleasant stay. Lovely shower and bath and the facilities are well thought out .

What a fab apartment! we stayed in The ‘Lodge’ which was so spacious, clean and had very comfortable beds. We managed to get parked in the onsite parking so that was stress free, 5-10 min walk to the centre of Preston, friendly staff. Would definitely return!

Great location. Lovely self contained rooms with everything you might need for a stay in Preston. The host had a 24 hour call service and were super helpful. Would recommend to others amd eould stay here again.

Great location, great room, cleaned daily, would stay again. Only complaint is room was too hot and supplied fan did not work too well. I am however used to air conditioning so for others who live in the UK this may not be a huge issue. The Chic room was super nice - pnly downside is the windows are in the bathroom which is closed off - so in the room you have no window - I didnt care but some might. Also limited fresh air options to cool down the room.

Well located, comfortable and convenient for Preston. Great standard of accommodation.

2 &1/2 baths well appointed

Very beautiful accommodation, clean and very spacious. Very convenient location. We were not impressed with the staff manager who decided to just open the door without knocking and proceeded to make conversation despite my girlfriend and I being indecent. She insisted that she did knock but thought we had not heard due to her claims that the TV was too loud from watching a series on Netflix at 4pm in the afternoon. She then decided to just push the door open as she also claims it had not been properly shut. It is a fact that the entire premises are fitted with fire doors, therefore the door shuts by itself. She also lied that she had apologized for the imposition and claimed to have poor vision so she could not see that we were in our under garments. It got to a point where we had an exchange in the corridors because she simply refused to acknowledge her violation against us. That ruined an otherwise perfect weekend celebrating my girlfriends birthday.

Just a one night stay for a work trip, staying in the 'Rose Room'. Received a text message with really easy to follow instructions for a no-contact check in, including directions inside to find the room, with an electric keypad on the outer door and a little keybox next to the room. The place is just a short walk from the station and near a big park (which was ideal for a morning stroll around the japanese themed garden before breakfast and meetings). It is also close enough to the city centre to be super convenient, while being separated enough to feel calmer and quiter in the evening (personally much preferred this location to where my colleague was staying in the partner hotel No.10 within the nightime chaos, though other people might prefer the convenience of being right next to the bars etc - depends what your trip is for I guess!). I didn't make much use of the kitchen but it looked clean and had all the necessary basics, along with some complementary teas/coffees and sweets. The room had a lovely shower and very comfortable bed, and I got a great night of sleep. Appreciated the decor not being too over the top with the rose theme too. The wifi, though free, seemed to require creating some sort of account to access so I didn't try it and can't comment on speeds. Contactless check out was very simple. Overall, it was a really comfortable stay - if I end up having to visit Preston again then I'll probably plan to stay here again.

I stayed at this hotel a couple weeks back and my stay was great that I even recommended a friend of mine to stay. However during my friends stay when I came to visit, there was a disagreement and shouting in the corridors between a member of staff and a guest. This was disappointing as I had recommended this hotel for its quietness to a friend who was on a business trip.

Quiet and secluded property away from the noisy town centre

Very nice interiour.

The hotel was a pleasant enough stay. The cleaning could have been a bit better noticed cobwebs on the Ceiling cutlery wasn't clean also not enough hand sanitizer or washing up liquid. The room needs air con as even though a desk fan was provided the room was stil warm and on a really hot day would of been unbearable. The staff were nice .

Perfect for what I needed simple self check in and all facilities necessary around.dealt with Steph from start to finish and she was very accommodating and answered any of my queries along with clear instructions of how to access property 10/10 all round.

Clean and comfortable.

Really well appointed room. Added luxurious extras made it that little bit more special…..

I had a pleasant surprise when i arrived at the hotel i stayed in the chalet and it was so clean and cosy. The bed was amazingly comfortable and the bed linen luxurious. I had 1 bathroom with bathtub and another with a great shower, toiletries from the white stuff supplied along with a lovely range of tea,coffee and hot choolate and cookies i very much enjoyed my stay and will definitely be back.

The room was nice, but the bathroom was very cramped. Also, the room is on 2nd floor with very narrow steps, so carrying luggage is not easy. Finally, the window oversees office building and the curtains to the window don't close fully, so privacy is compromised.