amazing admin staff, nice hotel, breakfast was included making my stay great value. fantastic location, 1 minute walk from train and bus station, 1 minute walking in another direction takes you to the centre of Bourgas.

The location was amazing. Exactly in the best location one can expect. Port, Shopping Street, Restaurants, Beach, Sea Garden, Bus station. Everything is nearby. Very generous reception and an simple breakfast.

Could add a few more sockets for charging, like near the bed, which would be easy for charging mobiles and other electronic gadgets. Taps -- Can decrese the height of taps as the water splashes out of the washbasin.

The breakfast was very good, the staff was very friendly and helpful.

The bathroom was not cleaned every day.

The staff were very friendly, the room was a good size with a nice seating area and a comfortable bed, everywhere was spotlessly clean, I will make this hotel my first choice in the future. Good value for money and a nice breakfast.

No complaints at all, keep the standards up.

Good location, friendly staff.

Not so clean room and bathroom. Lack of curtains in the room to block the outside light.

Very clean and quiet hotel close to the Sea Garden and Burgas Port. Breakfast is not superior but it’s good .

Good customer service, and facilities.Has a good location, and located near the centre.

The heating system could have been better. The TV could have been of better quality.

location

Good customer service.

The heating system could have been better.

Proximity to the city

Lack of carparking and a lift

Close to railroad and bus station, nearby main walking areas of the city center, port and seaside park. Comfortable hotel (3 floors, no lift), very nice stuff ready to help. good value. Efficient heater, actual for winter time. Rooms are warm. Convinient breakfast.

Curtained shower isnt that much fun, but ok. Rooms arent totally soundproof :)

windows left open, millions mosquitos in room got bitten all over, breakfast free? nothing is for free, asked for capachhino , got local crap. asked for ham omellete could not find the ham in it,, never again ,,,

Breakfast

Must Before 20 00uur there

Location & staff

Not enough power points, and they located in weird place. Hard to find where to put phone on charge.

The room maids are brilliant they work very hard

The rooms are a bit tired they need up dating

The location, nice stuff, clean and near the beach.

Some facilities need to be renewed. My bed was not really comfortable.

great location. good facilities. staff was polite and helpful. breakfast was basic but delicious.

double doors was a tad strange.

Good location, close walking distance to where you want to go. Staff pleasant, kind, helpful. Breakfast was fine. I didn’t think the street outside was too loud.

I am not sure if I got unlucky with my room, but I’m seriously perplexed by the good reviews this place has. My room was disgusting—bathroom especially smelled like mold, mildew. I gagged when I walked in, every time. Visible mold on the shower curtain and elsewhere in the bathroom. Walls of the room were filthy; you can see on the wall behind the headboard stains from the oils of people’s hair. Also there is no plug near the bed. I asked for another room, but they were too busy. I actually developed a respiratory illness from the mold in the room. Maybe I’m just unlucky and have an allergy, but be warned if you’re sensitive. I’ve been sick for 2 days. Lastly, this is just a general warning. The staff very kindly arranged a taxi pickup for me very early in the morning to the airport. They even confirmed the price for me with the taxi company: no more than 15 leva. I carried 28 leva cash thinking it’s more than enough, but I was scammed and charged triple.