This is an old hotell that has failed to modernize

Good

Best thing about the hotel is its ideal placement with ski bus stop and shopping and recreation area close by. Facilities a bit dated but clean and tidy. Receptionists very welcoming and helpful. Bar and restaurant have something to learn from them. Great breakfast and dinner was good

The hotel was really nice, but it looked kinda old, I would say super luxurious for the 80s or 90s. Meal hours were awkward specially lunch. Well we visited it after the corona virus, so maybe the hotel was not functioning with full capacity.

The beds were really hard (when checking out, they Said we should have told them - so they had other beds that were better and we were left with bad ones?) You hear everything very clearly from outside the room - hallway, outside when trucks come at 4.30am with goods or at 23.00 when all the +70 year-olds are partying in the lobby The food was really not something I would recommend, be that dinner or breakfast! Especially if you have kids with you, then there isn’t really any dinner besides pasta and ice cream. If you are 70+ the food I’m sure, is delicious The clientele is clearly the older retired Germans/Austrians, so the review is mostly from a younger kids family perspective...

Excellent location, good swimming pool and Sauna, nice breakfast. Very helpful Staff.

Friendly and helpful staff. Very good breakfast. Nice indoor pool.

Nice, clean, friendly hotel with good spa and pool for a ski trip. Location was good but you do need to take a bus each morning and evening to get to the nearest lift up the mountain. Food was good (self-service buffet rather than table service). There is ski hire in-house (very convenient and great service). Compared with other Austrian hotels we've stayed in over the past couple decades of annual ski trips, we felt there were three areas for improvement: 1. The room was fairly small for a family of four; 2. It was unusual to have to pay for coffee/tea/hot chocolate during the apres-ski tea+cake session (previous hotels have typically provided self-service urns); 3. The complimentary soap came from dispensers above the sink and shower (like Premier Inn in the UK) and bathrobes had to be collected from Reception (with payment of a deposit). I guess these were more reminiscent of a 3-star rather than a 4-star hotel, though everything else was definitely at 4-star level.