PLAZA Premium Köln
Hôtel à Cologne
Hôtel 4 étoiles
Raisons de réserver
Comprend les essentielsInternet/Wi-Fi, Bain à remous ou spa, Salle de sport ou centre de remise en forme et plus
Réservez en toute confianceNous travaillons en partenariat avec les meilleurs sites de voyage pour que vous obteniez une bonne affaire sur la location parfaite.
À propos de cet hôtel
PLAZA Premium Köln
Hôtel de Cologne, qui se trouve dans le quartier de Mülheim
En plus d'avoir un parking sans service de voiturier, cet hôtel non-fumeurs dispose d'un coffre-fort à la réception et du Wi-Fi gratuit dans les parties communes. Parmi les autres prestations offertes, il y a un distributeur automatique de boissons et d'en-cas.
Le service d'entretien est effectué une fois par séjour.
PLAZA Premium Köln possède 188 chambres comprenant un sèche-cheveux et des articles de toilette gratuits. Les chambres disposent d'un coin salon séparé. Une télévision à écran plat propose des chaînes thématiques numériques et des films à la carte. Les salles de bain possèdent un ensemble douche/baignoire.
En plus d'avoir un parking sans service de voiturier, cet hôtel non-fumeurs dispose d'un coffre-fort à la réception et du Wi-Fi gratuit dans les parties communes. Parmi les autres prestations offertes, il y a un distributeur automatique de boissons et d'en-cas.
Le service d'entretien est effectué une fois par séjour.
PLAZA Premium Köln possède 188 chambres comprenant un sèche-cheveux et des articles de toilette gratuits. Les chambres disposent d'un coin salon séparé. Une télévision à écran plat propose des chaînes thématiques numériques et des films à la carte. Les salles de bain possèdent un ensemble douche/baignoire.
Les clients peuvent surfer sur le Web grâce à l'accès gratuit à Internet sans fil (vitesse : 100 Mbit/s ou plus (pour 1 à 2 pers. ou jusqu’à 6 appareils)).Des bureaux et des chaises de bureau sont fournis. Un service de ménage est proposé tous les jours et des fers/planches à repasser est disponible sur demande. Un service de ménage est fourni une fois par séjour.
Équipements
Internet/Wi-Fi
Bain à remous ou spa
Salle de sport ou centre de remise en forme
Carte de Cologne
Chambres disponibles
Classic Double Room
1 Lit queen-size • 26 m²
Capacité d'accueil 2
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Classic Single Room
2 Lit simple • 15 m²
Capacité d'accueil 1
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Comfort Single Room
1 Lit simple • 15 m²
Capacité d'accueil 1
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Comfort Double Room
2 Lit simple • 35 m²
Capacité d'accueil 2
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Premium Double Room
2 Lit simple • 35 m²
Capacité d'accueil 2
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
€€€€
Avis et évaluations
1.0 / 5.0
This is the worst hotel Ive ever stayed at. Iur room had no phone to contact reception, windows that didnt fully close so the outside noise was constant and the bathroom had tiles falling off. We ran iut of toilet paper and reception was closed so we had none for the night. I wouldnt stay here again even if it was free. Its an old and run down hotel that doesnt even operate like a proper hotel.
5.0 / 5.0
I liked how I could check in in the early morning
4.0 / 5.0
The hotel has a nice veneer. On the surface, it appears well-apportioned with all the ysual amenities. However, just about everything is just a bit off. Parkibg (as mentioned by other reviews) is a mess. We got in but couldn't get into the hotel section of the underground lot. The check in girl had to come down to open the internal gates. Leaving was even worse. The hotel doesn't have a night staff and when we tried to leave at 6 am, the pay kiosks didn't work. We had to wait a half an hour for someone to show up. Fortunately, we had built in extra time to drive to the airport in Frankfurt.
The hotel is not in Köln proper. Expect to drive to the city, grab an Uber or figure out public
Thewas big and clean but furnishings were dated. The a/c was functional. The 3rd bed (cot) leg had a nasty habit of collapsing. The shower wand holder was broken and there was a leak under the tub.
The breakfast was good. Probably the best scrambled eggs I had in Europe. The restaurant attached (not part of the hotel) had excellent sauerbraten and dumplings.
The vending machine also didn't dipense product paid for. The desk clerk also couldn't get it to work.
The staff was attentive and did what they could but you coukd tell they've been dealing with these issues for a long time. There is a nice bar set up in the lobby but I never saw it staffed.
All in all, the hotel served it's purpose and none of the issues ruined the trip but with a few tweaks, the hotel could be very nice.
2.0 / 5.0
We try to park on the car park, no signs , no English,
No signs in the lift finding reception.
Second night could not get in to the hotel because the main door could not open and no one was at reception!
1.5 / 5.0
Hotel was too far from the centre(Never checked properly)Bathroom not big enough,air conditioning didn't work or light in lobby.Not enough towels.
3.0 / 5.0
Staff was friendly, but mildly incompetent. Room was okay, bathroom was in a bad state. Not to mention the fact that maintenance started drilling a floor at 8 o clock… Breakfast was pretty good.
5.0 / 5.0
Staff very helpful and super efficient. Thnak you
1.0 / 5.0
This is my second visit to this hotel and both last time and this time the cleaning of the room was not that nice. In both cases I found things from previous guests. This time it was an empty liquor bottle in a cupboard.
And they have to change my room because some of lights was not working (no light in the bathroom), Both rooms the safe was not working, and the list keeps going
It’s really a shame because this is all things that could be easily handled by a little care and attention
2.5 / 5.0
Very nice hotel
Food very good
Room very comfortable
2.0 / 5.0
Dear Management, I am writing to officially lodge a complaint regarding my recent experience at your hotel. The events that unfolded on the night of Friday, April 12, 2024, were wholly unacceptable for an establishment in Germany. Upon returning to the hotel around midnight, my companions and I discovered that our card key was not functioning. We promptly proceeded to the reception desk and attempted to contact the number provided. Despite multiple calls, we received no response initially. Eventually, after persistent attempts, we managed to reach a member of your staff. However, the assistance provided was inadequate. We were merely directed to obtain another key for an alternative room for the night. While we were grateful for having a place to sleep, the experience was marred by the fact that my medication was inaccessible in our original room. Consequently, I experienced difficulty breathing throughout the night, resulting in considerable discomfort and sleeplessness. While I understand the absence of late operational desk and check-in procedures, I believe that emergency situations should be handled with greater urgency and care. I wish to emphasize that I intend to escalate this incident to the relevant authorities in Germany. Such oversights should not recur, as they pose serious risks to guests' well-being. Consider, for instance, the potential ramifications had the situation involved an infant instead of myself. I trust that you will take this matter seriously
5.0 / 5.0
Great facility. Modern, all the amenities you need for a hotel. Great breakfast selection between traditional German food and American. Friendly staff!
4.0 / 5.0
Was okay, breakfast had a variety of food and drinks.
It’s walkable to the rhein river, parkhouse is directly under the hotel
A brewery is next to it same as mcfit and police.
1.5 / 5.0
We paid extra for the larger room. Nice large room with a giant window.
** Don't stay if you like to be warm. The heat only goes to 22c. 90% of the time it was at 21c. Coming in from a day out, you had to wear your jacket.
The beds were small and extremely hard.
The staff was friendly and house keeping checked in everyday. The front desk did bring up extra comforter because the room would not stay even at 22c.
4.0 / 5.0
Parkeren kon beter.
2.0 / 5.0
Perfect location for attending the trade fair. Basic hotel but very comfortable. Lovely breakfast.
1.0 / 5.0
Customer service was poor, they were asking me to pay extra, sauna didnt work and this is why we took this hotel from the others. Food on the breakfast bad quality.
Room was big, that was a good thing. No towels in the room and customer service tried to get us towels 10.30PM when we were sleeping.
3.0 / 5.0
Parking was expensive and the area to park was poorly labeled.
2.5 / 5.0
Loved staying here, its was clean, comfortable and the staff were very helpful and friendly, would definitely stay again
4.0 / 5.0
Hotel is middle of the road for sure. Definitly not "premium". Room was comfortable and clean. Staff was very helpful. Good European style breakfast. No lunch or dinner. Restuarant right next door is authentic German and very good. About a $35 USD cab ride to Cologne city center. Must call for cab. Close to Cologne Messe convention center.
0.5 / 5.0
AC was broken but nobody told me at the check-in. In room temperature was 29.5’C.
I asked them to cancel the reservation and so I’m waiting for the cancellation. I went to another hotel.
2.5 / 5.0
Location and staff
2.0 / 5.0
The hotel was clean and spacious.
Unfortunately their Aircon/heating was broken. The room temperature was stuck at 25C. Making it very uncomfortable for sleeping. When addressing this with the hotel staff, they shrugged their shoulders and told me that "the company already fixed it." I told them this clearly wasn't the case but they seemed unwilling to go back to the aircon service company! All very polite and friendly, but it is clear that their management could not stand up for their customers (paying guests) to the aircon company. Disappointing
5.0 / 5.0
The staff at reception were fantastic and friendly
1.5 / 5.0
The room was surprisingly dirty. The bathroom was quite dirty, and had mold around the caulking in the shower. There was no shampoo or conditioner. We were upgraded to the fifth floor, which had a balcony / garden. The weeds were growing quite well, and the entire garden was unkept. You were not able to adjust the heat, and had to go to bed with the door and windows open to offset the 23C temp. Therefore we had to deal with street traffic noise, etc. I rarely give bad reviews, but I had to for this hotel. BTW the breakfast and service in the restaurant was very good.
2.5 / 5.0
Best experience with a very friendly lady at the reception! Definitely will come back thanks to her.
2.0 / 5.0
Very helpful staff, not that close to central Cologne [the city was booked full, new fittings but slightly worn physical plant, nice big room, good for a business stay.
2.0 / 5.0
Good hotel and rightly located.
4.0 / 5.0
Clean & tidy hotel nice location if you know how to work public transport it made travelling around a good experience
1.3 / 5.0
Nice
1.5 / 5.0
Don't expect it to be anywhere near citycenter. And you have to take couple of steps to be in nearest train station. Area seemed quite safe, even later in the evening. We never had any breakfast in hotel, but in next door there was very good restaurant. Cleaning was little bit poor. Beds were good and there was good aircon. Nice reception staff.
1.0 / 5.0
1 night. Arrived late, left early. No problems. Slept well. Will be staying again.
3.0 / 5.0
It was okay, i hope they took good care of freddie
4.0 / 5.0
Cozy hotel, pets are welcome, breakfast is quite fruitful (Eur17), 10 min drive from an Exhibition Centre. If you are for downtown - use taxi.
3.0 / 5.0
The parking situation is not very good at this hotel. It was very confusing getting into the parking lot. It was a quiet area. Check in staff was not very polite, felt we were interrupting them. They did get better later that day Room was clean. Parking is very expensive. Paid over 22 euros for 1 night.
1.0 / 5.0
I have stayed at this hotel quite a few times over the years due to the location to the Chempark and the Gilden Brauhaus next door, but I have to say that this hotel has gone downhill and is in need of refurbishment, the first room had a damp smell, so moved to another room, where the handles on the windows were falling off and the aircon was completely useless, as the temperature was 32 to 35 degrees C this was not good (this has also been a complaint in the past so all rooms have the same aircon problem). No hot water on the first morning which woke me up. High level of traffic noise, so intermittent sleep during the night. I will look for another hotel next time.
1.0 / 5.0
Serving coffe at breakfast - two days I was not even asked what do I want to drink.And I m also not satisfied with wifi conception. It was slow or not working.
1.0 / 5.0
Serving coffe at breakfast - two days I was not even asked what do I want to drink.
And I 'm also not satisfied with wifi conception. It was slow or not working.
1.0 / 5.0
Staff were friendly and helpful. Good quality breakfast with a wide range of choices. Rooms clean and tidy. Good general impression when you walk into reception area. Hotel a little away from centre but tram and underground close so ideal to visit areas around the cathedral, zoo and the Lanxess Arena.
1.0 / 5.0
I stayed 2 nights in 5th floor room. Room was very clean and cozy, but television was a little bit old and did not work. Staffs in Hotel were all very nice and friendly. Restaurant was really excellent! Wellness facilities such as Sauna and fitness room are also clean and well-organized. In overall, this hotel is recommended.However, the only problem is the location. Its quite far from city center of Cologne (~30 mins by public transportation), and there are only 2~3 bus/tram line that I can get to city center directly without transfer.
2.0 / 5.0
Front desk manager was least helpful and had an attitude. When we presented our loyalty card from Best Western, instead of getting a warm welcome, he kept on looking at us. After few seconds, we said we are here to check in. His response was " unless you tell me, I wouldn't know if you are here to check in or check out". We arrived around noon and this manager told us that room will not be available till 3 pm, regular check in time, and suggested we go out and leave our bags here. We decided to stick around and got the room within 20 minutes. There were numerous small instances where we felt that we are not welcome here. He also refused to honor Best Western loyalty points since we had booked through Expedia and they have to pay a large commission to Expedia. This may be the rule but we felt that we were being treated as second class citizens for buying. through Expedia.
FAQ
Combien coûte ce hôtel par rapport aux autres à Cologne ?
Le prix moyen d’une location à Cologne est de 79 € par nuit. Cette location est 34 € au-dessus de la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
La place de parking n’est pas indiquée comme un équipement disponible dans l’hébergement PLAZA Premium Köln. Pour plus d’informations, nous vous encourageons à contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Nous n’avons pas trouvé de piscine répertoriée comme équipement pour ce hôtel. Voulez-vous vraiment une piscine ?
La location PLAZA Premium Köln accepte-t-elle les animaux ?
Malheureusement, ce hôtel n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre PLAZA Premium Köln?
Nous avons trouvé 3 équipements pour cette location. Cela inclut internet/wi-fi, bain à remous ou spa et salle de sport ou centre de remise en forme.
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