The property was clean with comfortable beds

The outward appearance of the property was a disgrace very unkept . My Aunties stayed for 2 days and weren’t able to take a shower as there was no hot water . The property owners must have known about this as they had arranged for a plumber to call out but not until the morning they left . There was no plug in the sink for them to fill it up and wash from there . I think it’s a shame as the inside of the property was good but I certainly would not have booked it if I had seen the outside . it would only have taken a few hours work to bring the outside up to a decent standard .