Romantik & Family Hotel Gardenia***S
Hôtel à Sëlva
Hôtel 3 étoiles
Raisons de réserver
Les clients adorent cet hébergementLes clients donnent une excellente note à cet établissement
Annulation gratuiteRemboursement intégral si vous changez d’avis
Idéal pour les animaux de compagnieAmenez tous vos amis et votre famille, même les amis à poils
A propos de ce hôtel
Romantik & Family Hotel Gardenia***S
Offrant une vue magnifique sur les montagnes de Sassolungo, l'Hotel Gardenia se trouve à seulement 150 mètres du téléphérique du Col Raiser.
Équipements
Piscine
Animaux de compagnie acceptés
Internet/Wi-Fi
Parking
Blanchisserie
Balcon ou terrasse
Bain à remous ou spa
TV
Salle de sport ou centre de remise en forme
Jardin
Adapté aux familles
Carte de Sëlva
Chambres disponibles
1 Lit queen-size • 20 m²
Capacité d'accueil 3
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1 Lit queen-size • 24 m²
Capacité d'accueil 3
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1 Canapé • 1 Lit queen-size • 40 m²
Capacité d'accueil 3
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1 Lit queen-size • 1 Lit queen-size • 75 m²
Capacité d'accueil 6
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1 Lit queen-size • 2 Canapé • 48 m²
Capacité d'accueil 4
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Avis et évaluations
Avis vérifiés à 100 %
4.0 / 10.0
This is basicly a nice hotel with a good location, beautiful views and surroundings, precious half board, bright and clean rooms, a nice garden and pool area and generally rather OK staff and service. We really appreciated the generous breakfasts and dinners but our absolute favourite were the wonderful afternoon buffet between 2 and 5 pm and its´ many delicious desserts. Our compliments to Mattia in the bar for excellent service!
The room that we got didn´t at all match the description of our reservation made long time in advance. Our reservation explicitly was for a room with a balcony or terrace, a mountain view of the Sasso Lungo and a third bed 90-130 cm wide. We had chosen and paid for a superior room just to get all this but didn´t get anything of it despite our protests at arrival. Our room was to the rear with no view at all, there was no terrace or balcony and the third bed turned out to be only 75 cm wide and not more than 180 cm. We got only non acceptable excuses and offers of alternatives from the front desk manager and no compensation at all. The response we got were that all rooms in the hotel are different and that we got a sauna and a whirl pool instead. As we have these amenities at home this wasn´t anything that we wanted and particularly not in the summer. The alternatives that we were offered were not better; a much smaller room with some kind of mountain view and a side balcony but a smaller third bed and no space for another extra bed or to make an upgrade to some kind of premium room for 900 Euros!!! I´m also completely sure that there were better but perhaps more expensive rooms available most of the days during the week but maybe not the last days. We find the attitude shown towards us from the hotel and its´front desk manager completely unacceptable. We enjoyed our stay but the hotel didn´t at all deliver what we had paid for so we are terribly disappointed.
Further more just som minor details. You should know that there is no lift/elevator in the hotel (we stayed at the top floor). The policy concerning the wine list is impossible to understand. Wines by the glass means only 10 cl and if you prefer a bottle the prices are extraordinary high even for simple or standard wines. The cheapest one at 30 Euros and almost no others under 50 Euros.
9.0 / 10.0
Location, Location, Location!! It’s a 4 min walk to the Col Raiser Lift and an amazing place to get back to after a day of hiking to relax by the pool or the spa/terrace. the dinner was amazing with a 6 course gourmet meal which was part of our booking and not expected at all! the entire staff was very attentive and we would absolutely stay here again.
Our room was a bit on the small side for 3 people. The pullout couch for a bed did not give much room for movement and the bathroom was quite small as well, only room for one person at a time. In addition our refrigerator did not work and even after multiple attempts to get the fridge fixed it never happened. and we were told it got swapped out which is wasn’t.
9.0 / 10.0
Stuff and breakfast - perfect. Large wellnes from 15 to 19 with 2 whirpools and 4 different saunas.
I expect espresso from coffee-machine, not from automat like from petrolstation.
10.0 / 10.0
A very nice hotel with kind and polite staff made our vacation wonderful. Very good services with an exceptional kitchen. I gladly recommend this wonderful hotel.
10.0 / 10.0
The hotel is perfect.
Friendly staff, gorgeous dinner and service (it worth to take HB for sure), super hot sauna as it should be and enough parking place for all guests of the hotel.
The ski lift is far, so your need to drive or use hotel shuttle bus, but we knew about this before booking, so we were ok.
10.0 / 10.0
service, spa, hospitality, problem solving
9.0 / 10.0
One of the reasons for choosing this hotel was the "gourmet experience" and the food was excellent with one exception (see below). Nice covered balcony with great view. Stylish, clean well appointed room. Fabulous large ensuite spa bath. Right on the piste and a warm clean ski room with automatic doors! The spa was absolutely lovely with some very creative ideas (you must go in the cellar steam room - be prepared to jump out of your skin)!
The room would have been lovely for a couple but we had asked for an extra bed for our son and the small sofa was made up permanently - this meant we had to really squeeze sideways around it to get to the wardrobe and there was very little floorspace.
The deserts were mostly uninspired and disappointing - ice cream, chocolate fountain, fruit and rather ordinary cakes. Definitely not up to the quality of the rest of the menu.
Hot tubs could have been a bit hotter
10.0 / 10.0
All was good with the hotel but unfortunately I had to leave after one day, due to family emergency. Will be back later.
7.0 / 10.0
Delicious breakfast, view is good
9.0 / 10.0
i would like to thank Cristina for the great help and information she gave us. Pleasure stay
WiFi was very slow
8.3 / 10.0
Great food, great personal
No elevator, out of sella ronda - necessary take a car for Skiing
10.0 / 10.0
The staff at the miniclub EXCELENT!! Dedicated and carefull staff incredible! So clean and the food so good! Everything great!
Nothing
FAQ
Combien coûte ce hôtel par rapport aux autres à Sëlva ?
Le prix moyen d’une location à Sëlva est de 256 € par nuit. Cette location est 69 € moins chère que la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
Oui, le parking est répertorié comme un équipement pour Romantik & Family Hotel Gardenia***S. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Oui, Romantik & Family Hotel Gardenia***S comporte une piscine. Bonne baignade !
La location Romantik & Family Hotel Gardenia***S accepte-t-elle les animaux ?
Oui! Ce hôtel accepte les animaux domestiques. Pour plus d'informations, nous vous recommandons de contacter le fournisseur de réservation au sujet des politiques relatives aux animaux.
Quels équipements offre Romantik & Family Hotel Gardenia***S?
Nous avons trouvé 11 équipements pour cette location. Cela inclut piscine, animaux de compagnie acceptés, internet/wi-fi, parking et blanchisserie.