Location was good - walking distance to both overground and underground trains.

So disappointed, I don't quite know where to start. The check-in process was ridiculous. Had to provide direct to the host a security deposit of $250 pounds. I was so uncomfortable not paying through booking.com. Further, it took me at least two weeks (and a lot of email requests) to get my money back. Also, before I could get the key lock box number I had to send via text a picture of myself holding an identifying document, namely my passport or licence. As far as cyber safety goes - this is appalling. I am very, very sure they are not complying with GDPR legislation by insisting on this. I felt like I had no choice but to do this though as they already had my money and we had nowhere to stay. The wi-fi didn't work when we arrived and then when it was "fixed" it was so slow it was useless anyway. We notified but heard nothing back. No power outlets in any of the bathrooms. The house itself so poorly maintained - wires coming out of walls, curtains half hanging off, the banister knob was broken and just sitting in place (so dangerous), the cupboards were full of junk, there was an unpleasant chemical smell and there were dirty cigarette butts all over the back porch area. The clothes dryer didn't work and was full of wet linen when we arrived - again I asked for help and heard nothing. There was no curtain in the main bedroom so both neighbours' gardens looked right in - absolutely no privacy. Also, there were people living in some rooms to the side of the house, (you could hear talking and arguing) - their back room also looked into the garden, so again, no privacy, but most importantly - you are definitely not renting the "entire" house. The hot tub wasn't working, and it wasn't made known prior that it was only seasonal. However, it was also left with stagnant water sitting in it. The photos are an absolute misrepresentation of what you are getting.

Large, ideal location for where we wanted to be.

No curtains or blinds in one of the bedrooms, skirtings were dirty, cobwebs throughout. Could be beautiful but didn’t live up to expectation

Nice modern home in a quiet area Plenty of space Lovely garden Host’s helpful and quick to respond

Quick response from the host made our stay easier & more enjoyable. Quiet & conducive location. We will love to come back

Nothing

Excellent location away from the hustle. Quite and close to everything shops and restaurants. Also close to the city center. Beautiful home good for families. Clean & spacious good value.

Nothing.

Large house was a perfect place for us to come & stay as we travelled up from Essex the day before my daughters wedding, which was held at Capel Manor. All of the double rooms had en-suites plus you had a large family bathroom as well as a down stairs toilet. Large Kitchen Dinning area which was very well equipped. We loved our stay.

The only complaint was some of the guests found the double bed at the back of the house uncomfortable

We needed to stay in this area as we came to visit friends who live close by. Location is great. Safe neighborhood. There is good infrastructure nearby with restaurants and cafes rated above 4 on google, and they are good, we mostly dined there or at friends' place. Groceries are also nearby. Very green, there is even a small river close. Property itself is rather classic English old style. It was generally fine, but not to the level we expected from photos.

Property does not look as on the photos. Garden was indeed messy as mentioned in one other review - bubble bath dirty, furniture rusty and unpleasant, pallets stored, broken flower pots. There were many things puzzling me. Instructions received prior to arrival lengthy, not structured, repetitive, promising fines - difficult to refer and navigate thru. Upon booking, terms notified of cash deposit upon arrival to be returned at departure. It turned out that due to contactless check-in I need to wire deposit. Local UK account details were sent. I spent quite a time to get international IBAN. At the end I lost some 7% of deposit on conversions and fees. Also got depo back only 4 days after checkout and only after sending a reminder request. Instructions told I need to collect trash and place it outside property, but does not mention whether in the inner yard or on the side of the street, so upon arrival we found trash in front of the property. somebody was same confused, and there are foxes running around tearing trash bags. Some unknown car was parked at the property during our whole stay, Inside - I understand when the ancient staircase is creaking, but not the bathroom door, it just needs to be oiled properly, and this is annoying. There is aged dirt and dust behind the furniture. There are cords hanging all over. There is cupboard placed atop another shelf, shaking, posing the risk for my 4yr old kid. There is wardrobe occupied with some owner stuff, limiting space to hang clothes (my daughter could not hang the dress properly). We actually did not care too much as were staying for 2 nights only, and majority of time we spent in our friends' house, using this only for a night sleep. And we did not use kitchen or living room totally, so can't tell of those facilities too much. Some photos of flaws are attached.

Everything. The property is clean and the staff is amazing.

Nothing