Our single night here was great fromt desk guy was very attentive and helpful with all our needs. The room was nice and clean all the toiletries were available to us and all the linen were crisp.

As far as the hotel goes, it was very clean and comfortable. Perfect for just resting my head after attending a concert at the arena. I was a bit shocked to find an abandoned YMCA directly across the street, so that unsettled me a bit as a woman traveling alone (I did meet up with friends at the hotel, otherwise I wouldn’t really have felt safe leaving the hotel or walking from the parking lot at night by myself). The other issue was the hotel is ZERO sound-proofed. I heard every conversation in every room and hallway within ear shot of my room ALL NIGHT! I had a three hour ride home the next day, and really needed some sleep, but that was really impossible.

This hotel is a basic as you can get. Beautiful building but it has been cheaply renovated. It was close to Mohegan sun (10min drive) so it served a purpose for us but the furniture in the bedroom is cheap, bare bones room and due to the lack of noise absorbing extras like rugs and curtains, you can hear all the other rooms and the corridors. The front desk staff aren’t very helpful, saying Mohegan sun was a 30min drive and also couldn’t provide me with a light bulb for one of the only two lamps that didn’t work in my room. The elevator stopped working. There is a vending machine on one of the floors but no real food served and nowhere close by to get breakfast. Honestly- if it’s cheap and you just need somewhere to rest your head then it was OK. Would I recommend to friends? Not really.

The property is charming and eclectic. The room was clean and the bed comfortable. A microwave would be a great addition. The neighborhood is off putting but once inside we felt safe. The entire city of Norwich, at least the end we were on was more urban and ghetto than we were expecting.

Room was great. Staff was kind and courteous. The room was big. It could use a couple of more chairs and another small table to sit to enjoy coffee. 😂

Pretty nice hotel. Very clean. The lobby is very nice. Room was nice too - very simple. I would’ve liked to see more artwork. Staff was friendly.

Pro’s: Distance to Mohegan Sun and cleanliness. Con’s: The room was a shoebox with the only windows being small and too high to look out of which made it more claustrophobic. Each room has a name and our’s was “ Cozy.” The hallways are dark and narrow. The elevator broke down while we were checking in downstairs. The whole place was kind of eerie.

First time staying here as my granddaughter's baby shower was here in the Agora Room. My room was so very perfect- from the comfort of the bed, the amenities in it and all that entails!