The view is amazing!

I was extremely underwhelmed by Vacasa’s management of this property. The largest issue was the check in process. The day before we arrived, they sent check in instructions that did NOT include a key box code. I had to ask for it specifically. Come to find, they gave us an inaccurate code. It took us an hour to check into the property following me (1. Waiting on hold for over 40 minutes with no response, 2. Sending texts to several numbers they had listed, 3. Sending an email). This was even more frustrating as the temps were in the teens. We ultimately had a local agent call and give us a code for a back up box. We were told that they would come by to fix the code but as far as I am aware no one ever did. I tried calling and leaving a voicemail to the local agent and never heard back. Beyond that, their bed listing is inaccurate (fortunately they had an additional bed than what was advertised). The house itself is older and odd but it worked really well for multiple families/friends to gather at. Kitchen is poorly stocked (no hot mitts, no coffee grinder, two pepper containers that both contained salt, etc). Because of the significant difficulty with check in process, I will not be renting this location again and will do my best to avoid Vacasa in general.