The team didn't send the check-in instructions prior the arrival and I had to wait more than an hour at the airport. The customer service was poor, and definitely not 24/7 as they said. Trying to speak to someone that was able to properly assist tool us an hour; every time we trying different ways/channels tha awnser was "I'm just a secretary" / " I can't help you with that. Considering this business is based on customer service, I don't think it is appropriate or even professional

ITS a nice place but old everithing ITS old!

Absolute disaster of a place. No water pressure in the shower, no hot water, and no WiFi. We had to contact Expedia who did not help. Because whenever we would write the the “property owner” they would “send someone right away” or the “next day”. Which never ended up solving our problem. They stalled and stalled and stalled until we left. We were there for a week and the only thing that managed to actually get better was the water pressure. We maybe had hot water for 3-5 minutes. So only one person could shower for a few hours. Also, the place is equipped with the absolute bare minimum. Just enough cups and tableware for two people and just a pot and pan or two that could barely cook ramen. Not the place to stay at if you think you’ll save money by cooking at home. This is the kind of place where the property owners purchased a residential building, built the bare-minimum, bleak apartments in order to cash-in with tourists. A dream “cash cow” for vulture property owners who just hire an incompetent property manager to “manage”. Awful experience, run far away from this place. The only positive thing to say is that it is in a good location, which they probably got by pushing out residents in a rapidly gentrifying neighborhood. (They have multiple “Boutique Apartments” in the surrounding neighborhoods, with nothing boutique about them. Also, don’t believe the generic responses to poor reviews which the property owner gives, they’re all true.

you cannot take a Hot shower it would run out in less than two minutes. The department was cold. It was not what I expected. I will not be going there anymore.

Clean, affordable and spacious. Quick response to messages.

Stayed for 21 days; nice, safe area, poor communication; had water leaks and when it was reported no one responded until several days later; no washer and dryer to wash clothes. If you do stay I recommend the bar on the other side of the street called on Tap craft beer; they have great food and best prices on the block / street.

Great neighborhood but is not a place to replace many parties at the night the windows are not insolated correctly.

Nice area, closed to variety of dining options, easy to move around, plenty of transportation options. The apartment was on very good condition and communication was the key to get in and out. Thank you