The apartment complex was gorgeous and the room was beautiful.

The property manager who was suppose to make sure the room was ready for us didn’t even know we booked the room. We called him to verify a few questions we had, and thank god we did. He then preceded to let us know he wasn’t notified of the booking and that the apartment still needed a few touch ups before we arrived. Then after our stay, he immediately contacted us stating the property was “trashed” and that he was going to either file an incidental claim with Bookings or we could “work with him directly and pay $200”. This altercation with the property manager was very concerning. I hope Bookings will look into this matter further and hopefully prevent this from happening to anyone else who may book with this property again.