It was quiet place people friendly it was not noisy convenient for I had to go would stay again

It was quiet place people friendly it was not noisy convenient for I had to go would stay again

Very close to downtown, short uber ride.

good

Good

Good

We are being accused of messing up the room and being charged a ridiculous cleaning fee for using the room for approximately 5 hours to sleep. The owner called my daughter and her friend prostitutes when my husband picked them up from the train station. They claimed the room was clean when we arrived but had bed bugs when we left. We arrived to find spoiled food in the refrigerator. We are being charged a cleaning fee for the hotel to take care of a bug problem we did not create. I don’t care how close to the Amtrak station this is - will never stay there or recommend them again

We are being accused of messing up the room and being charged a ridiculous cleaning fee for using the room for approximately 5 hours to sleep. The owner called my daughter and her friend prostitutes when my husband picked them up from the train station. They claimed the room was clean when we arrived but had bed bugs when we left. We arrived to find spoiled food in the refrigerator. We are being charged a cleaning fee for the hotel to take care of a bug problem we did not create. I don’t care how close to the Amtrak station this is - will never stay there or recommend them again

Breakfast was off brand honey buns and old cereal😭 beds were kinda gross too but it is what it is my little ones. I love you

Breakfast was off brand honey buns and old cereal😭 beds were kinda gross too but it is what it is my little ones. I love you

Close to downtown Roanoke.

Bedroom was tidy and clean, bathroom was very moldy

Bedroom was tidy and clean, bathroom was very moldy

Clerks were very friendly and helpful.

Clerks were very friendly and helpful.

I stayed just one night as a stopover, and the place was fine, as well as inexpensive. It's far from impressive and very basic, but served the purpose as needed.

I stayed just one night as a stopover, and the place was fine, as well as inexpensive. It's far from impressive and very basic, but served the purpose as needed.

I honestly can say clean rooms they gave me a room tht was fairly clean but most importantly no bed bugs or rodents I’m a black woman and I’m currently going through a living situation but I also get off work at midnight and i didn’t feel uncomfortable I was able to go to my room and not feel like someone was watching me leaving and coming but rooms are outside more of a motel than hotel but i highly recommend if you need some where to crash but i will inform they do 100$ deposit tht yu will get back so be aware.

I honestly can say clean rooms they gave me a room tht was fairly clean but most importantly no bed bugs or rodents I’m a black woman and I’m currently going through a living situation but I also get off work at midnight and i didn’t feel uncomfortable I was able to go to my room and not feel like someone was watching me leaving and coming but rooms are outside more of a motel than hotel but i highly recommend if you need some where to crash but i will inform they do 100$ deposit tht yu will get back so be aware.

Convenient location and friendly service and beds were comfortable with cool air or heating accessible

Convenient location and friendly service and beds were comfortable with cool air or heating accessible

The property itself is well maintained, and the room was very clean. The mattress was firmer than I like. Overall it was decent.

The property itself is well maintained, and the room was very clean. The mattress was firmer than I like. Overall it was decent.

Staff was not friendly, very judgemental and argumentative because I requested to view the room prior to lodging.

Staff was not friendly. Very judgemental and argumentative because I requested to view the room prior to lodging.

Staff was not friendly, very judgemental and argumentative because I requested to view the room prior to lodging.

Exactly what I expected from an Econolodge. It was comfy and clean. No bugs. Great shower. Nice service. Okay for a n overnight.

Exactly what I expected from an Econolodge. It was comfy and clean. No bugs. Great shower. Nice service. Okay for a n overnight.

As a solo woman traveler, I was too afraid to even walk up the stairs to my room. There were two homeless people walking out of the parking lot as I pulled in. There was a loud drunk man on the balcony yelling down to me about my rear end as soon as I got out of my car. Then either someone under the influence of drugs or schizophrenia came from around the corner and started shouting at me about my dog. I went to the front office and told the manager and he kept telling me everything was fine and I was safe. I told him I didn't feel comfortable walking up the stairs by myself to my room and he was the only person on duty so it was not able to offer any assistance with escorting. Kept telling me I was fine and just go to my room... I let him know that I was uncomfortable staying there and would rather just continue driving on my journey. He told me because I booked through Expedia that I was unable to receive a refund through them and I would have to contact expedia. I reached out to Expedia who called the hotel and spoke to that man at the front desk. That man told them that I lied and that no such incident happened! Expedia will also not refund me. So I will also be reaching out to the choice hotels headquarters. Do not stay here. It's not a nice place. It's full of drunks, drug addicts and homeless people.

As a solo woman traveler, I was too afraid to even walk up the stairs to my room. There were two homeless people walking out of the parking lot as I pulled in. There was a loud drunk man on the balcony yelling down to me about my rear end as soon as I got out of my car. Then either someone under the influence of drugs or schizophrenia came from around the corner and started shouting at me about my dog. I went to the front office and told the manager and he kept telling me everything was fine and I was safe. I told him I didn't feel comfortable walking up the stairs by myself to my room and he was the only person on duty so it was not able to offer any assistance with escorting. Kept telling me I was fine and just go to my room... I let him know that I was uncomfortable staying there and would rather just continue driving on my journey. He told me because I booked through Expedia that I was unable to receive a refund through them and I would have to contact expedia. I reached out to Expedia who called the hotel and spoke to that man at the front desk. That man told them that I lied and that no such incident happened! Expedia will also not refund me. So I will also be reaching out to the choice hotels headquarters. Do not stay here. It's not a nice place. It's full of drunks, drug addicts and homeless people.

Great stay, as always

Great stay, as always